Become a Certified CarPro
Calling All Professionals Providing 5-Star Customer Service
At CarPro, we are very selective about the retail automotive professionals we certify to receive our exclusive referred buyers.
If you're serious about providing exceptional customer service and having long-term repeat and referral business, then CarPro may be for you.
Read on to learn more!
Mike Shaw
Certified CarPro since 2006
Honda of Lake Jackson
What is CarPro?
Simply put, CarPro is a referral network.
At CarPro, we believe that people do business with people they know and trust. We've built a reputation over the last 20 years for providing straight talk about everything cars through our popular radio show, honest vehicle reviews, and other helpful car resources on our highly trafficked website.
CarPro is a community connecting car lovers to certified CarPro dealers (CarPros) that guarantee customers an exceptional car-buying experience.
Why CarPro?
CarPro delivers referrals to our exclusive, certified CarPros—and they've told us these referrals have a close rate at upwards of 80%.
Build Your Referral Engine
CarPro customers are more than a buyer.
Working with a CarPro referral is like getting a phone call from a friend who wants to buy a car from you. When a CarPro referral shows up at your dealership they are not only likely to buy a car, they also provide other benefits.
Once a buyer has a positive experience with you, you've started your referral engine.
Word of Mouth
CarPro customers tell friends and family members about their experience, resulting in even more referrals.
Recurring Service Sales
They service their vehicles with the dealers they trust, providing recurring revenue.
Improve CSI Scores
CarPro customers leave positive customer service feedback resulting in higher CSI (consumer satisfaction index) scores.
Lifelong Customers
And they purchase future vehicles from a CarPro™ Certified Dealer.
Real people. Real reviews.
Customer Reviews
7,000+ CarPro Customer Reviews & Counting!
We encourage all CarPro customers to leave their Certified CarPro a review. We follow up with each customer to leave an honest review about their car-buying experience from their Certified CarPro.
What Does this Mean for You?
The more positive car-buying experiences you deliver, the more five-star reviews you'll receive.
The CarPro website compiles and displays all customer reviews. Site visitors can read your reviews on your certified dealer profile page and see your average star rating.
Benefits of CarPro Reviews:
- The more positive reviews you collect, the more trust you'll build on your profile page, attracting more customers.
- Promote your 5-Star reviews on social media, your dealership's website, and via email promotions to your contact database.
- Get honest feedback from your customers to get a pulse-check on what you're doing well, what you can improve and other insights.
The GM who is the Car Pro contact put us in contact with James (Trey) Mudd a Sales Assistant at Park Place Lexus Plano. Trey was knowledgeable about the vehicle and was easy to work with throughout the leasing process.
Mark Hunt
Plano, TX
October 8, 2024
Exceptional car buying experience at Audi Sugar Land. No pressure, total transparency. All my questions were answered on the spot. It was every thing I expected from a CarPro experience plus more. My salesman, Robert Rathgeber, made me feel as if I was his only customer. He was patient, supportive, knowledgeable, and nice. I can recommend CarPro, Robert Rathgeber and Sewell wholeheartedly.
Anna Brown
Sugar Land, TX
October 6, 2024
Everyone we dealt with at Honda World of Westminster was very helpful, friendly, and courteous. They were each very knowledgeable and answered all our questions. Armando helped sync my phone before we left. I will definitely go to Honda World of Westminster for service or any problems.
Andrea MacArthur
Westminster, CA
October 5, 2024
Mike Allen at Classic Chevrolet Grapevine was exceptional! I was helping an elderly friend shop and contacted Classic Chevrolet Grapevine via the Car Pro. Mike went above and beyond to give my friend an additional $500 on her trade in.
Terry Corbell
Grapevine, TX
October 1, 2024
Best and fastest experience have ever had purchasing new vehicle at North Freeway Hyundai. I spoke with my CarPro the same day I asked to be contacted. I was pleasantly surprised when I arrived at the dealership the next day to find the specific vehicle I was interested in waiting for a test drive. It was apparent that some serious thought went into making the purchasing process transparent, simple and quick!
Bryan Stone
Spring, TX
September 29, 2024
Kelley Wilson at Gillman Subaru Southwest was very helpful. She answered all questions about different features and a lot of time on some that still confuse us (Starlink). She warned that we should read all 7 books that are not easy to read before setting anything or traveling far.
Mary Hall
Houston, TX
September 27, 2024
I just purchased my second vehicle through Jorge Lopez at Tomball Ford. Just like the first time, he made the process go smoothly. He found just the right vehicle with the exact color combination that I requested. His associate, Manny, did an excellent job of explaining the systems of the vehicle so I felt very comfortable driving off the lot. I highly recommend this team!
Linda England
Tomball, TX
September 24, 2024
I had a very pleasurable experience with Lexus of Sacramento and especially with Grace Lykins. Her knowledge, prompt responses to questions and positive personality made the experience enjoyable. I definitely recommend CarPro and Grace to other buyers potential buyers.
Andy Bigelow
Sacramento, CA
September 23, 2024
We were delayed & about 2 hours late for the appointment. This was a very busy dealership. Sandee at Freeman Hyundai was good at juggling her other commitments to help us. Everything went relatively easy & it was a satisfactory buying experience.
Gary Martin
Irving, TX
September 21, 2024
Our Certified CarPros Say it Best
Start your journey by taking the time to see and hear what some of our long term Certified CarPros say about us!
How it Works
If you're curious about learning more about CarPro, take the time to watch the videos below. We believe in complete transparency to make sure you’re a right fit of us, and we’re a right fit for you.
How Much Does CarPro Cost?
The Truth About CarPro
Frequently Asked Questions