Imagine picking out your new or used vehicle from the comfort of your living room, having it delivered to you for a test drive, getting your trade-in evaluated, then completing all the paperwork online and having the keys delivered to your home.
It's a practice that's become more common since the COVID-19 pandemic changed our lives. While many car shoppers have now returned to showrooms, some still prefer to car shop from home. CarPro Dealers have fine-tuned their online shopping processes to make them simple, quick and efficient, as well as safe for both the car buyer and the dealership employee.
The steps we've outlined below will guide you through the online car buying process from beginning to finish.
#2
Look through their online inventory. Find the VIN or stock number of the vehicle you'd like to see.
#3
Email, text or call our CarPro certified manager. If you can, fill out a VIP form on our website with the dealer of your choice. If you text, call or email them directly, identify yourself as a CarPro VIP and give them the VIN or stock number of the vehicle(s) of interest.
#4
Ask questions. Ask any specific questions you have about the vehicle itself.
#5
Ask for the vehicle Monroney sticker and all pricing info. Ask them for the total disclosure of pricing and incentives available to you. Ask them for the bottom line pricing with tax, title and licensing. Ask what their dealer documentary fee is. (
Read Jerrys article about documentary fees here.)
#6
Don't forget to tell the CarPro manager upfront if you have a trade-in. A dealership representative may come to you to take photos of your trade-in to send to their used car manager who will evaluate your vehicle and give you a trade-in value. Or the dealer may ask you to send them pictures, the VIN and current mileage so they can evaluate and give you an offer.
#7
Discuss financing. Be prepared to fill out a credit application for Captive Arm financing or provide them with other payment information.
#8
Request an at-home test drive. Test drives remain very important in the process of buying a vehicle. A dealership representative will sanitize the vehicle of your choice by wiping down the interior and bring it to you.
#9
If you've found your dream car, you can complete the paperwork online from the comfort of your living room. As always. Don't rush it and READ WHAT YOU SIGN.
#11
Accept home delivery of your new vehicle.
As always, our Certified CarPro's at each of our CarPro dealers are upfront with you and we recommend that you be upfront with them in return when it comes to trade-ins, financing and any other concerns you may have.
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