Jeff Pray is a 13+ year auto industry professional at Lexus of Austin in Austin, TX. He became a Certified CarPro Friend in December, 2021.
Jeff Pray is a 13+ year auto industry professional at Lexus of Austin in Austin, TX. He became a Certified CarPro Friend in December, 2021.
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Hear From Our Customers
Average Rating
Jay Fenly9/5/24
Repeat Customer
5.00 star rating
Communication was excellent. Will use again if another purchase come up
Communication was excellent. Will use again if another purchase come up
Lexus RX350
Daniel Fuertes11/25/23
Repeat Customer
5.00 star rating
Joe Ward was awesome. He walked us through the entire process - much of which was over the phone and email. He even have is a great trade in offer over email! From initial contact to new technology training, Joe was pleasant, patient, and professional. 15 stars (5 for each area)!!!
Joe Ward was awesome. He walked us through the entire process - much of which was over the phone and email. He even have is a great trade in offer over email! From initial contact to new technology training, Joe was pleasant, patient, and
RX350 Premium Plus
Robert Harger9/18/23
Repeat Customer
5.00 star rating
They were quick to reply. We went in that day and went home with the car that afternoon. Fast and efficient.
They were quick to reply. We went in that day and went home with the car that afternoon. Fast and efficient.
2019 Lexus GX
Don Hall12/10/22
5 star rating
Chris was very pleasant and knowledgeable. Of course, with the supply issues, I had to order my RX. Hoping it arrives mid February.
Chris was very pleasant and knowledgeable. Of course, with the supply issues, I had to order my RX. Hoping it arrives mid February.
Allen Vaughn9/14/22
5 star rating
Jason Jackson and Joe Ward were excellent. They helped my wife with a test drive if the Lexus RX 350, but it was smaller than what we needed. I would recommend them for anyone who considers purchasing a Lexus in the future.
Jason Jackson and Joe Ward were excellent. They helped my wife with a test drive if the Lexus RX 350, but it was smaller than what we needed. I would recommend them for anyone who considers purchasing a Lexus in the future.
roy hollan6/14/24
Repeat Customer
5.00 star rating
Harrell Hodges was very helpful, I contacted him on behalf of my daughter in Michigan who wanted to buy her 1st new car, he had the exact car she wanted coming in around the 1st week in july, he gave her a good price and she put down a deposit on itand will fly to Austin when it comes in and I will ride back to Michigan with her and have a nice visit and fly home. The price and helpfulness of Lexus of austin made all of this worthwhile .
Harrell Hodges was very helpful, I contacted him on behalf of my daughter in Michigan who wanted to buy her 1st new car, he had the exact car she wanted coming in around the 1st week in july, he gave her a good price and she put down a deposit on
lexus nx 350h
Yvonne Becerra1/5/24
Repeat Customer
5.00 star rating
Joe Ward had all paperwork ready when I to dealership. Better he had the car cleaned, inspected and filled with gas. all i had to do was wait to see a finance rep. The whole experience was awesome.
Joe Ward had all paperwork ready when I to dealership. Better he had the car cleaned, inspected and filled with gas. all i had to do was wait to see a finance rep. The whole experience was awesome.
Lexus NX350h
Jack Miguez9/11/23
Repeat Customer
5.00 star rating
OK - your review submittal form sucks! But here is what does not suck - We met with Joe Ward today (Lexus of Austin) - What a wonderful experience! We have ordered a 350RXH Premium+ for delivery in mid-November. We are an ‘older’ couple, but can say without a doubt, our experience with Joe and this Wonderfull vehicle was 6 stars out of 5. We are so excited, almost like being young again! Jack & Zena
OK - your review submittal form sucks! But here is what does not suck - We met with Joe Ward today (Lexus of Austin) - What a wonderful experience! We have ordered a 350RXH Premium+ for delivery in mid-November. We are an ‘older’ couple, but can say
RX350h
Napasha Ellis12/26/22
5 star rating
Our experience was flawless. We were able to test drive the RX350 and then Chris Ashley helped us order the perfect RX350h. Was in and out in no time on Christmas Eve and can’t wait for the vehicle to arrive.
Our experience was flawless. We were able to test drive the RX350 and then Chris Ashley helped us order the perfect RX350h. Was in and out in no time on Christmas Eve and can’t wait for the vehicle to arrive.
Vic Figurelli6/4/22
5 star rating
Jason and his team mate Rob took the time to go through two model alternatives as well as allow me to test drive both versions. They provided information I need to make a decision. The vehicle I want is not yet in stock.
Jason and his team mate Rob took the time to go through two model alternatives as well as allow me to test drive both versions. They provided information I need to make a decision. The vehicle I want is not yet in stock.
Bob Tilllinghast2/26/24
Repeat Customer
5.00 star rating
Better than I'd hoped for, the team there greeted my wife and me like good friends. Both Sales Mgr Jeff Pray and our consultant Harrell gave us excellent communication and handling of our needs. The trade in of an 11 yr old RX350 couldn't have been easier and at a good value given us. Happy to suggest others let Jeff, Harrell and Lexus of Austin simplify the whole process. Well done, friends!
Better than I'd hoped for, the team there greeted my wife and me like good friends. Both Sales Mgr Jeff Pray and our consultant Harrell gave us excellent communication and handling of our needs. The trade in of an 11 yr old RX350 couldn't have been
Lexus NX350h
Bill Wolters10/18/23
Repeat Customer
5.00 star rating
I found a Lexus. I was interested in on the dealership website. I then sent a message to the Car Pro representative through the Car Pro website. Billy Watson called me very quickly, and answered some of the questions I had. He sent me a sheet outlining the price of a car, Les, the Car Pro discount, and all the applicable fees. It was the drive out price. I set up an appointment time with Billy and he had the car, waiting for me to look at and drive. We had quite a long test drive and then when I came back, I decided to pull the trigger. From the time I drove into the dealership until I drove out in my newly purchased Lexus, it was three hours. I was doing something the whole time. No sitting around twiddling my thumbs. Billy was exceptional. He provided so much more information about the car than I had ever gotten on my previous certified Lexus purchase at a different dealer. Very happy with the experience. Very happy with Billy. Your system worked.
I found a Lexus. I was interested in on the dealership website. I then sent a message to the Car Pro representative through the Car Pro website. Billy Watson called me very quickly, and answered some of the questions I had. He sent me a sheet
2020 Lexus RX350L
Ronald Kirkpatrick6/7/23
Repeat Customer
5.00 star rating
Excellent experience with Randy Hoff. As we left dealership my wife stated that that is wit way all car dealer need to be when looking at cars and reviewing cars.
Excellent experience with Randy Hoff. As we left dealership my wife stated that that is wit way all car dealer need to be when looking at cars and reviewing cars.
Greg Smith11/2/22
Repeat Customer
5 star rating
Joe Ward took care of us. He answered all of our questions, figured out how to get the options we wanted. Of course there in no inventory anywhere. Joe was more than willing to order the GX460 for us. So we are 3-4 months out but that’s business for now. Interesting enough, the big San Antonio Lexus dealership didn’t even want to talk. Couple emails from 2 managers, then nothing.
Joe Ward took care of us. He answered all of our questions, figured out how to get the options we wanted. Of course there in no inventory anywhere. Joe was more than willing to order the GX460 for us. So we are 3-4 months out but that’s business for
Lee McCrocklin5/23/22
Repeat Customer
5 star rating
I bought a certified Lexus from Lexus Of Austin in 2019. The experience was tied for the best car purchase ever. The other was at a Chevy dealer in the Roseville auto mall where my brother in law was GM. Fast forward to 2022. So much happened in between, so I was looking for a fun car, and Lexus of Austin had a Certified 2017 RC. I had learned the value of the tire and wheel warranty, which gave me 2 new tires when I ran over some debris. So I added that. If Lexus Of Austin can get what I want, I'm there. The barrista and free pastries in the service department are a plus.
I bought a certified Lexus from Lexus Of Austin in 2019. The experience was tied for the best car purchase ever. The other was at a Chevy dealer in the Roseville auto mall where my brother in law was GM. Fast forward to 2022. So much happened in
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