Certified CarPro
Jason Troutman
General Sales Manager, Classic Chevrolet Grapevine
4.6 / 130 ReviewsJason Troutman is an experienced auto industry professional at Classic Chevrolet Grapevine in Grapevine, TX. He became a Certified CarPro Friend in 2018.
Jason Troutman is an experienced auto industry professional at Classic Chevrolet Grapevine in Grapevine, TX. He became a Certified CarPro Friend in 2018.
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Inventory
What to Expect
- Submit the form to confirm vehicle availability and contact your Certified CarPro.
- The Certified CarPro and their team will receive your info and contact you.
- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
Rozanne Gann12/2/24
Repeat Customer
3.00 star rating
I feel like I was mislead - I was under the assumption that the Traverse we were talking about was on the lot - not so - but they did have a more expensive one for me to drive - I was then told that the price they had given me was wrong they had put in the wrong numbers. which of course took it out of my desired payment. I spoke to both the salesman and the manager and they were nice and kind but I had driven almost an hour to get there - and very much felt like it was a "bait and switch" . I very much would have liked the traverse I drove and had I not felt duped we might could of worked something out. It could totally of been a real mistake but i have never left a dealership without making a deal that I didn't hear back in a day or two asking if they could help with another vehicle or something. Thanks for listening - I enjoy listening to the show!
I feel like I was mislead - I was under the assumption that the Traverse we were talking about was on the lot - not so - but they did have a more expensive one for me to drive - I was then told that the price they had given me was wrong they had put
PAT RENZ9/2/24
Repeat Customer
5.00 star rating
Enjoy is not a word that applies, everything went fine, we worked it out.
Enjoy is not a word that applies, everything went fine, we worked it out.
chevy colorado
HG Hurtt8/10/24
Repeat Customer
5.00 star rating
My experience with Classic and Mr. Hank was first class in the 2 yr. wait for the car to be made. Thanks, Jerry
My experience with Classic and Mr. Hank was first class in the 2 yr. wait for the car to be made. Thanks, Jerry
2022 Corvette C-8
Kent Byrd6/12/24
Repeat Customer
5.00 star rating
The sales manager Peter was very helpful and checked on us all the at through the finance completion. All were helpful throughout.
The sales manager Peter was very helpful and checked on us all the at through the finance completion. All were helpful throughout.
2024 Chevy Silverado
Craig Bevil5/23/24
Repeat Customer
5.00 star rating
Had a great experience. The process went exactly as I was informed.
Had a great experience. The process went exactly as I was informed.
2024 Chevrolet Suburban
John Dobrott3/14/24
Repeat Customer
5.00 star rating
We were greeted by Eric when we got to the dealership. He contacted Peter to get our CarPro info. They had a good discount on Equinox that we took advantage .
We were greeted by Eric when we got to the dealership. He contacted Peter to get our CarPro info. They had a good discount on Equinox that we took advantage .
Equinox LT
Diane Gibson2/6/24
Repeat Customer
4.67 star rating
Juan and Mr Gaynor were both welcoming, knowledgeable, and very professional
Juan and Mr Gaynor were both welcoming, knowledgeable, and very professional
2024 High Country Tahoe
Stephen Holland1/16/24
Repeat Customer
5.00 star rating
Jerry, thank you for the 24 years that you have been helping me purchase vehicles! The is the 4th pickup I have purchased from Classic Chevrolet and the second I have worked with William Barcenas to purchase. All of these on the CarPro plan. I always go back to Classic because they are impossible to beat when it comes to professionalism, courtesy, price, and service. William Barcenas has been the epitome of the type of car salesman with whom someone wants to work. I cannot thank William and the team at Classic, enough. I always feel great about my experience when I leave the lot! 5 Stars across the board!
Jerry, thank you for the 24 years that you have been helping me purchase vehicles! The is the 4th pickup I have purchased from Classic Chevrolet and the second I have worked with William Barcenas to purchase. All of these on the CarPro plan. I
2024 Chevrolet Silverado 1500 ZR2
Greg Behm1/12/24
Repeat Customer
5.00 star rating
Quick and easy and a great price.
Quick and easy and a great price.
24 high country
David Fielden12/23/23
Repeat Customer
5.00 star rating
Good morning Jerry, Peter gave me Chris Onorato. He was a pro through entire process! Love my truck he got me in. Very fair price and was even was able to get 5 year 80K bumper to bumper warranty. As you always do, got me well taken care of. Merry Christmas & Happy 2024! David Fielden
Good morning Jerry, Peter gave me Chris Onorato. He was a pro through entire process! Love my truck he got me in. Very fair price and was even was able to get 5 year 80K bumper to bumper warranty. As you always do, got me well taken care of. Merry
Dodge Ram 1500
Jerome Wittman12/8/23
Repeat Customer
4.33 star rating
Brian Allen set our appointment but without notification Jon Habberman met me. He was wonderful. John Reed in Finance was much less than wonderful.
Brian Allen set our appointment but without notification Jon Habberman met me. He was wonderful. John Reed in Finance was much less than wonderful.
Edwin Veiga10/21/23
Repeat Customer
5.00 star rating
Tremendous experience. Good deal with no distractions or quibbling. A true pleasure.
Tremendous experience. Good deal with no distractions or quibbling. A true pleasure.
James Hallum9/25/23
Repeat Customer
5.00 star rating
Quick, easy, and got what I wanted.
Quick, easy, and got what I wanted.
Phillip Smith5/13/23
Repeat Customer
5.00 star rating
Very simple process Helped me get the vehicle wanted . Stayed in touch throughout the deal
Very simple process Helped me get the vehicle wanted . Stayed in touch throughout the deal
2023 chevy colorado
Terry Skodack3/29/23
2 star rating
Dorian, i came to visit my sales gal. She was not there. I did have another sales guy try diligently (drove me around entire dealership) to find me a truck that met your high country adds-no trucks to sell. I left. Sales guy called me back after finding truck. I test drove but black only available. Salesman then could not find the truck on his system so we talked in general about the black truck and other LTs without incentives. In mean time a second sales gal valued my trade at $4000 below a very similar offer from Ford. I left and git a call in my car up-ing the trade offer by $3000 and a promise to find other high country trucks in other than black. Have heard nothing since.
Dorian, i came to visit my sales gal. She was not there. I did have another sales guy try diligently (drove me around entire dealership) to find me a truck that met your high country adds-no trucks to sell. I left. Sales guy called me back after
Gary Foster1/10/23
3 star rating
Was responding to an ad, was contacted 3 days after sending inquiry through carpro, advertised truck ended up being a pre-sold ordered truck. 1. Response time not as advertised 2. Why run an ad on a pre-sold truck 3. Could not meet price on another similar truck, so it seemed somewhat like a bait and switch type thing 3. Did not talk to sales manager,, in spite of my dissatisfaction sales person was courteous
Was responding to an ad, was contacted 3 days after sending inquiry through carpro, advertised truck ended up being a pre-sold ordered truck. 1. Response time not as advertised 2. Why run an ad on a pre-sold truck 3. Could not meet price on another
Joe Degan12/14/22
Repeat Customer
5 star rating
Chris Onorato was great to work with and Candace in finance was a super star. My wife and I both beleave this was the best dealership experience we have ever had. Thanks Jerry you and your dealers rock.
Chris Onorato was great to work with and Candace in finance was a super star. My wife and I both beleave this was the best dealership experience we have ever had. Thanks Jerry you and your dealers rock.
Bob Van Guilder10/3/22
5 star rating
I purchased a new 2018 Silverado from Classic under the CarPro VIP program and was very pleased with that transaction. This was the reason for my return to make a used car purchase. My initial contact was with Dorian and he put me in contact with Juan Tapia. Classic had the exact 2014 Corvette advertised I was looking for. Juan was great to work with. Very attentive and responsive. Left my wife and I to explore and test drive the car. Answered my questions promptly and was pleasant to negotiate with. Also great follow up on details after the sale.
I purchased a new 2018 Silverado from Classic under the CarPro VIP program and was very pleased with that transaction. This was the reason for my return to make a used car purchase. My initial contact was with Dorian and he put me in contact with
Mark Blenden8/29/22
5 star rating
Very professional, I was obtaining information.
Very professional, I was obtaining information.
David Chambers4/11/22
3 star rating
Very friendly . Did not get a good appraisal as I thought.did not order anything yet. Not any trucks except a couple on the lot. I
Very friendly . Did not get a good appraisal as I thought.did not order anything yet. Not any trucks except a couple on the lot. I
Jonathan Arey1/2/22
5 star rating
Fantastic purchase experience with Chris! Very helpful and allowed multiple test drives with no hassle. Very professional and painless experience. Chris went over and beyond to make sure we were comfortable and pleased our entire visit. Thanks Chris!
Fantastic purchase experience with Chris! Very helpful and allowed multiple test drives with no hassle. Very professional and painless experience. Chris went over and beyond to make sure we were comfortable and pleased our entire visit. Thanks Chris!
Danny Wood11/26/21
Repeat Customer
5 star rating
Good people
Good people
Ken Trotter9/7/21
Repeat Customer
4 star rating
Don't remember meeting Dorian, but Mauro did his best, getting my potential trade-in value up $2k, but just couldn't get a payment that I could live with
Don't remember meeting Dorian, but Mauro did his best, getting my potential trade-in value up $2k, but just couldn't get a payment that I could live with
Christopher Silva-Salgado5/17/21
5 star rating
Everyone at the dealership was very friendly and helpful. Sarge is the man you want to see though for any vehicle you are looking for! He knows how to find what you want for the price you're looking for, and he is an absolute pleasure to work with.
Everyone at the dealership was very friendly and helpful. Sarge is the man you want to see though for any vehicle you are looking for! He knows how to find what you want for the price you're looking for, and he is an absolute pleasure to work with.
Roger Sperry4/27/21
5 star rating
It always seems to take longer to get into the finance office to finalize the deal no matter where you go.
It always seems to take longer to get into the finance office to finalize the deal no matter where you go.
Don Smith4/4/21
5 star rating
So far Classic has been great. They are still working with me to find a used car that will meet my needs.
So far Classic has been great. They are still working with me to find a used car that will meet my needs.
Jeff Byers4/1/21
5 star rating
I've dealt with Classic for years. This time, they just didn't have any 2500 HD Diesels in the LTZ or High Country so we were going to have to order one. We decided we would wait until there is a situation where they have more trucks than they can sell so we can get a better deal, and not have to wait 4 to 8 weeks for a new tuck.
I've dealt with Classic for years. This time, they just didn't have any 2500 HD Diesels in the LTZ or High Country so we were going to have to order one. We decided we would wait until there is a situation where they have more trucks than they can
Chad Willson3/14/21
5 star rating
Great job!
Great job!
Ken2/2/21
5 star rating
Outstanding
Outstanding
Michael Hester1/4/21
4 star rating
Transaction was relatively painless. However, although the new vehicle was pretty much a set price, they weren't interested in giving me what I thought was a fair price for my trade in. We ended up settling on a deal but were around $1500 apart after a couple of days of lengthy discussions.<br><br>This was the GM Friends and Family final weekend deal. So, they were set in stone that it was a take it or leave it sort of a deal. Had I not really liked the vehicle, I probably would have gone somewhere else.
Transaction was relatively painless. However, although the new vehicle was pretty much a set price, they weren't interested in giving me what I thought was a fair price for my trade in. We ended up settling on a deal but were around $1500 apart
Chris Corti12/11/20
5 star rating
They researched my questions, gave me a lot of factory information I needed, and found the truck I was looking for. Unfortunately, my son changed his mind and decided he wanted a different make.
They researched my questions, gave me a lot of factory information I needed, and found the truck I was looking for. Unfortunately, my son changed his mind and decided he wanted a different make.
SCOT HAYS11/21/20
5 star rating
Still in negotiations, he's still trying to find vehicle that fits needs
Still in negotiations, he's still trying to find vehicle that fits needs
Mark Bussell10/19/20
5 star rating
Hank Gaylor, the sales manager was great! We worked together to build a 2021 Corvette C8 L51 Convertible. I am completely satisfied.
Hank Gaylor, the sales manager was great! We worked together to build a 2021 Corvette C8 L51 Convertible. I am completely satisfied.
Dan Bedell10/28/24
Repeat Customer
5.00 star rating
Ryan Murphy from Classic Chevrolet was amazing from first call through post-sale. I reached out to Ryan on Wednesday morning and asked about their inventory of 24 Tahoes since there weren't many listed on their website. He mentioned that they wouldn't be receiving any more, but some 25s had arrived that morning. I went to visit Wednesday and Ryan had the vehicles ready for my wife and I to see and showed us around answering all of our questions. They only problem we ran into is that GM hadn't given them permission to sell the 25s yet. We put some money down to hold our RST and came back on Saturday to complete the financing and pick up our new vehicle. Very satisfied all around!
Ryan Murphy from Classic Chevrolet was amazing from first call through post-sale. I reached out to Ryan on Wednesday morning and asked about their inventory of 24 Tahoes since there weren't many listed on their website. He mentioned that they
Chevrolet Tahoe
Terry Corbell9/26/24
Repeat Customer
4.67 star rating
Mike Allen was exceptional! I was helping an elderly friend shop and contacted the Classic via the Car Pro. Mike went above and beyond to give my friend an additional $500 on her trade in.
Mike Allen was exceptional! I was helping an elderly friend shop and contacted the Classic via the Car Pro. Mike went above and beyond to give my friend an additional $500 on her trade in.
2025 Malibu
Vernon Woelke8/6/24
Repeat Customer
5.00 star rating
Some confusion about giving me the Carpro deal. Once they figured that out, the deal was good.
Some confusion about giving me the Carpro deal. Once they figured that out, the deal was good.
2024 Silverado 1500
William Ross7/1/24
Repeat Customer
5.00 star rating
We had a great experience with Chris Onorato. He worked to find us a car that was within our budget and met our needs. It was a hassle free experience.
We had a great experience with Chris Onorato. He worked to find us a car that was within our budget and met our needs. It was a hassle free experience.
Chevrolet Equinox
Terry Pillard3/30/24
Repeat Customer
5.00 star rating
Mostly pleasant experience, very knowledgeable & attentive to my car buying needs. I will definitely use Carpro for my next vehicle.
Mostly pleasant experience, very knowledgeable & attentive to my car buying needs. I will definitely use Carpro for my next vehicle.
Chevy 1500
John Sild3/17/24
Repeat Customer
5.00 star rating
Tobi was great to work with.
Tobi was great to work with.
2024 Traxx
Ed Veiga1/31/24
Repeat Customer
5.00 star rating
Super friendly and helpful. Great deal!
Super friendly and helpful. Great deal!
2023 Traverse
James Wren1/30/24
Repeat Customer
5.00 star rating
The professionalism and sincere communication with the dealership was outstanding. I loved their honesty and integrity. Tremendous buying experience.
The professionalism and sincere communication with the dealership was outstanding. I loved their honesty and integrity. Tremendous buying experience.
2024 Chevy Trax
Tom Schnurbusch Schnurbusch1/4/24
Repeat Customer
5.00 star rating
They did a great job helping me.
They did a great job helping me.
Dan Herman1/2/24
Repeat Customer
4.00 star rating
Don’t think I actually worked with a car pro. I received a generated email from the car pro that stated I would be contacted shortly. Never did get a call, so I called the dealership and asked for the car pro. They stated he was out sick and transferred me to an internet sales person. He had no idea of your show or the car pro vip. That said the salesperson was kind, considerate and mostly knowledgeable. I can’t say that I received exceptional treatment, but it was adequate and was the best car buying experience that I have had. (Have only bought 4 new vehicles before) The process was faster than I expected. No special deals or nothing thrown in. MSRP was the cost and they didn’t seem to care if I purchased or not because they knew the vehicle would sell quickly if I decided to walk. So all in all, not vip treatment but definitely acceptable.
Don’t think I actually worked with a car pro. I received a generated email from the car pro that stated I would be contacted shortly. Never did get a call, so I called the dealership and asked for the car pro. They stated he was out sick and
Tahoe, Z71
Debra Medsker11/29/23
Repeat Customer
5.00 star rating
Chris Onorato provided excellent customer service. We were given the carfax report, a video of welcome with vehicle in video. We were able to negotiate an excellent price without hassle and the customer service was amazing
Chris Onorato provided excellent customer service. We were given the carfax report, a video of welcome with vehicle in video. We were able to negotiate an excellent price without hassle and the customer service was amazing
Toyota corolla
Mike Mead11/10/23
Repeat Customer
5.00 star rating
Excellent. However I was asking about the availability of a Corvette C8. I received a very quick response, but an 18 month estimate was too long, so I have concluded any further interest. A big thanks though to Mike Allen for his fast response and assistance.
Excellent. However I was asking about the availability of a Corvette C8. I received a very quick response, but an 18 month estimate was too long, so I have concluded any further interest. A big thanks though to Mike Allen for his fast response and
Gary Hammaker8/25/23
Repeat Customer
4.67 star rating
I am working with Michael Gordon. I ordered the car and put down a deposit so I could get into to ordering que. It’s a 14-16 month total process. The good news is I am paying MSRP which most dealerships are charging over MSRP. My experience to date is very positive, I built the car and Michael gave me good advice to add one additional option that did make a big difference in the look of the car.
I am working with Michael Gordon. I ordered the car and put down a deposit so I could get into to ordering que. It’s a 14-16 month total process. The good news is I am paying MSRP which most dealerships are charging over MSRP. My experience to date
Corvette
Tim McSorley5/25/23
Repeat Customer
3.00 star rating
No very good. Dorian had an associate contact me. I was looking for a basic work truck for an installer that installs lockers and pallet rack. Nothing special . They tried to sell me a $46,00.00 truck with all kinds of bells and whistles. Found an Ford F150 for $ 36,000.00 elsewhere. The sales person did not listen to what I needed.
No very good. Dorian had an associate contact me. I was looking for a basic work truck for an installer that installs lockers and pallet rack. Nothing special . They tried to sell me a $46,00.00 truck with all kinds of bells and whistles. Found an
Steve Smith3/27/23
5 star rating
Chris Onorato and the team at Classic were great to deal with. Bought a used truck from them. All of the car pros I talked with during the search were great to work with, no pressure, no let me check with the manager back and forth. Great vehicle, good prices.
Chris Onorato and the team at Classic were great to deal with. Bought a used truck from them. All of the car pros I talked with during the search were great to work with, no pressure, no let me check with the manager back and forth. Great vehicle,
Miss S. Noble2/22/23
Repeat Customer
4 star rating
In starting this CarPro process, I was referred to a member of Dorian Jimenez's team for my new vehicle purchase, which started back in October 2022. My salesman, Kevin Gooding, GM Certified Internet Mgr was nice, courteous & professional throughout the whole vehicle ordering & buying process & with the help of one of his colleagues, Eddie Chaparro in pre-owned sales who also was very helpful in the process and making my experience with Classic Chevrolet-Grapevine, TX great! & Kimberly Waddel, the Customer Care Specialist was always available to give me any updates on my vehicle order & answer any questions that I might have while going through this process. I FINALLY DROVE AWAY with my 2023 Chevy Trailblazer this weekend. I would refer friends & family to Classic Chevy, Grapevine for any of their vehicle needs.
In starting this CarPro process, I was referred to a member of Dorian Jimenez's team for my new vehicle purchase, which started back in October 2022. My salesman, Kevin Gooding, GM Certified Internet Mgr was nice, courteous & professional
Marcel Tienter11/15/22
Repeat Customer
5 star rating
I was helping my wife's aunt and uncle to find a vehicle. Contacted Classic Chevrolet in Grapevine through the Carpro.com, which I have bought my last 4 vehicles through. Eric the Sales Manager contacted me and put us with Chris Onorato. He was great! He listened to their needs and found the perfect suv that fit everything they were looking for. From price to functionality. Chris had everything setup over the phone to where all we had to do was drive in from Tyler, test drive and do the paperwork. Michael in finance also took great care of them, making sure they had warranty and GAP on the vehicle, all in their budget. This gave them a peace of mind on the purchase. I will keep recommending Carpro to friends and family. Also, Classic Chevrolet as the go to Chevrolet dealership. I can not brag about the experience enough.
I was helping my wife's aunt and uncle to find a vehicle. Contacted Classic Chevrolet in Grapevine through the Carpro.com, which I have bought my last 4 vehicles through. Eric the Sales Manager contacted me and put us with Chris Onorato. He was
Diane Galloway11/1/22
5 star rating
Though I did not get to Classic Chevrolet to test drive before I found my new truck at another dealer, Dorian and Sonja at Classic were very helpful by phone.
Though I did not get to Classic Chevrolet to test drive before I found my new truck at another dealer, Dorian and Sonja at Classic were very helpful by phone.
Larry Kelly7/31/22
3 star rating
Mixed experience. Got the CarPro priority pass, filled out the information form of what I wanted - Z71 Colorado crew cab 4WD with trailer package and integrated trailer brake controller. Based on my contact information provided through CarPro, I was expecting a call, text, or e-mail from Mr. Jimenez or his assigned agent. Instead, I was contacted by a salesman from Classic who seemed not to know much about the Colorado. I had specifically requested the Z71 trim line, but what he sent was either not equipped as requested, already sold, or the LT trim line. He explained that he sent me the LT vehicles because the Z71 is actually an LT and that any LT can be turned into a Z71 just by adding available options. (Yes, he really said that). That confirmed my suspicion that I was working with an inexperienced salesperson and not someone assigned by Mr. Jimenez. Based on standard equipment lists from LT and Z71 window stickers, I cited many differences between the trim lines to the salesman that could not be bridged by selecting available options. He said his manager, Mr. Austin Arledge, was going to help him find a vehicle for me. I then contacted Mr. Arledge directly and my experience with Classic improved significantly. He and Mr. Austin Vannaken were very responsive and did their best to find something in-transit or on-order that would work for me, but no success. I eventually ordered the 2022 model Z71 Colorado with the desired equipment. Classic's best guess on delivery was 4 months after order acceptance by the manufacturer. (Unfortunately, over a week later, the factory still has not accepted the order). That puts me near the order date for new 2023's. I have been assured that my deposit on the 2022 may be transferred to a 2023 if that's what I decide. (Not enough information on the 2023 Colorado is available to make that decision at this time). In summary, my CarPro experience at Classic started on an unexpected and sour note, improved significantly when I got to the right persons, and the ending remains unknown. Something at the beginning of the CarPro process did not work correctly. Hoping for the best outcome.
Mixed experience. Got the CarPro priority pass, filled out the information form of what I wanted - Z71 Colorado crew cab 4WD with trailer package and integrated trailer brake controller. Based on my contact information provided through CarPro, I was
James Macik5/27/22
3 star rating
I never heard from Dorian Jimenez. I did receive a phone call from Erika which is in the outside sales in the fleet management side. I was a little disappointed that she could not answer some of my questions about the truck. But she did refer me to another sales manager to answer my questions. I thought it was a little strange to be dealing with a fleet sales representative. I did get everything worked out and ordered a truck. Thanks for the information.
I never heard from Dorian Jimenez. I did receive a phone call from Erika which is in the outside sales in the fleet management side. I was a little disappointed that she could not answer some of my questions about the truck. But she did refer me to
William Shallcross12/14/21
5 star rating
Placed order for new 2022 truck probably not to deliver until March or April. Very easy and Erika was very helpful.
Placed order for new 2022 truck probably not to deliver until March or April. Very easy and Erika was very helpful.
Danny Wood11/26/21
Repeat Customer
5 star rating
Nice people
Nice people
Ernest Muegge5/31/21
5 star rating
We were able to answer all our questions for now over the phone and have a plan moving forward.
We were able to answer all our questions for now over the phone and have a plan moving forward.
Ken5/17/21
4 star rating
I sold my leased Camaro to Classic
I sold my leased Camaro to Classic
James Ford4/16/21
5 star rating
Made some new friends while experiencing no high pressure sales pitches. But lots of information and questions about my likes and dislikes. Then viewing inventory that fit my interest and explained the feathers of each. Very patient while I compared price for different models until I could narrow down to a final choice. And the same friend making experience all the way through financing!!!!
Made some new friends while experiencing no high pressure sales pitches. But lots of information and questions about my likes and dislikes. Then viewing inventory that fit my interest and explained the feathers of each. Very patient while I compared
Tim Morgan4/5/21
5 star rating
I was looking for a slight upgrade in engine size and towing capacity in a slightly used vehicle after my truck was stolen. Rodney understood what I was looking for and there were only a couple that would work. He encouraged me to take one home to be sure that it would fit in my garage, since the newer trucks are slightly longer. It worked and we quickly agreed on a price and the deal was done. He and Derek Tidwell (the Finance Manager) made the process easy and were quite pleasant to work with. They did not try to push me in any direction that I did not wish to go and were very complimentary of Jerry Reynolds and the CarPro process. I had asked Jerry for some advice about towing and after my truck was stolen and his advice was spot on and his advice on working with the insurance company to settle the claim proved to be quite helpful. I am very happy with my new truck and Classic Chevrolet is a great place for pre-owned vehicles
I was looking for a slight upgrade in engine size and towing capacity in a slightly used vehicle after my truck was stolen. Rodney understood what I was looking for and there were only a couple that would work. He encouraged me to take one home to
BECKY Roundtree3/27/21
5 star rating
did not make a purchase yet.
did not make a purchase yet.
Sandi Jennings3/18/21
5 star rating
Jennifer was knowledgeable and gave me undivided attention. She and the whole experience were amazing!
Jennifer was knowledgeable and gave me undivided attention. She and the whole experience were amazing!
Roy Davisson1/29/21
5 star rating
Dorian and Doug where exceptional at assisting us in the purchase of a new vehicle. I would tell anyone it is worth the drive to do business with classic Chevy in Grapevine, no matter the distance. They saved my wife and I so much on our purchase that we STILL can't hardly believe it. When I arrived at the dealership the car was already prepared for delivery to us so we didn't have to wait for anything. 😃 👍👍
Dorian and Doug where exceptional at assisting us in the purchase of a new vehicle. I would tell anyone it is worth the drive to do business with classic Chevy in Grapevine, no matter the distance. They saved my wife and I so much on our purchase
Jeanne Haden1/17/21
5 star rating
Went there to test drive 2 vehicles. Service by Kevin (whom Dorian asked to help us) was prompt and efficient. No pressure. Good information on both cars.
Went there to test drive 2 vehicles. Service by Kevin (whom Dorian asked to help us) was prompt and efficient. No pressure. Good information on both cars.
Gerald C12/11/20
5 star rating
They tried I suppose but the trade in value wasn't there compared to other dealers. I couldn't make the numbers work for my budget.
They tried I suppose but the trade in value wasn't there compared to other dealers. I couldn't make the numbers work for my budget.
Donald Brown11/24/20
4 star rating
Classic grapevine connected me to Sugarland. Was very helpful. Rand signed me up to sign me up in 6 months for my corvette order. Let's see if I'll hear from him in April to place my order.
Classic grapevine connected me to Sugarland. Was very helpful. Rand signed me up to sign me up in 6 months for my corvette order. Let's see if I'll hear from him in April to place my order.
Brian10/15/20
4 star rating
Buying the suburban was not a problem as that part took less than an hour. Trying to get the car through financing took over two hours, not due Richie, he was fantastic, he just didn't have any other help present. As soon as I printed out the VIP pass the general manager called, I believe his name was Dorian. He was very cordial and I believe must have given my inquiry to Kevin. Kevin called, we made an appointment and made the deal. I assumed he knew I was a CarPro listener and didn't ask for the VIP pass nor did I bring it up.
Buying the suburban was not a problem as that part took less than an hour. Trying to get the car through financing took over two hours, not due Richie, he was fantastic, he just didn't have any other help present. As soon as I printed out the VIP
Ray Alison10/11/20
4 star rating
Ken was assisting another customer but I did walk the lot inventory and received a follow up call from Ken.
Ken was assisting another customer but I did walk the lot inventory and received a follow up call from Ken.
john graves10/13/24
Repeat Customer
5.00 star rating
Very good
Very good
Jeff Chilton8/13/24
Repeat Customer
5.00 star rating
Reddy was great to work with. Everything delivered as promised.
Reddy was great to work with. Everything delivered as promised.
Chevy Equinox EV
Lew Fry7/22/24
Repeat Customer
5.00 star rating
Peter Reese called me almost immediately, and after choosing to buy a used truck first (need a new vehicle for my wife as well), he handed me off the Chris Onorato at the used lot. He too called me back within a few minutes of talking with Peter. Chris was AMAZING to work with and worked with us to fit our needs and budget for this purchase.
Peter Reese called me almost immediately, and after choosing to buy a used truck first (need a new vehicle for my wife as well), he handed me off the Chris Onorato at the used lot. He too called me back within a few minutes of talking with Peter.
2020 Ram 1500 Warlock
Pam McKinzie5/29/24
Repeat Customer
4.33 star rating
He was very nice and even sent a video of the vehicle. He was patient with my son. It was his his first time looking for a vehicle. They came down on the price for us. They were very accommodating.
He was very nice and even sent a video of the vehicle. He was patient with my son. It was his his first time looking for a vehicle. They came down on the price for us. They were very accommodating.
Hyundai Santa Fe Sport SUV
John Berry3/21/24
Repeat Customer
5.00 star rating
We made an appt withCar Pro Reddy at Classic and told him advance what Vehicles we were considering and what features we wanted. When we entered the Dealership, we were greeted with big smile. We exchanged a few pleasantries and Reddy went over our desires and we walked outside the door and we saw the 2 vehicles with most features we wanted. After reviewing each vehicle , we chose the Chev Tahoe Z71 but we decided to order to get all of our desired features. We ordered the exact vehicle at a reduced price and we were headed out of the dealership within a hour and a half. Great Experience
We made an appt withCar Pro Reddy at Classic and told him advance what Vehicles we were considering and what features we wanted. When we entered the Dealership, we were greeted with big smile. We exchanged a few pleasantries and Reddy went over our
2024 Chev Tahoe Z71
Larry Gentsch2/22/24
Repeat Customer
5.00 star rating
Peter Reese is hands down the BEST car salesman I have ever worked with in my 66 years! Courteous and knowledgeable. Returns calls and texts promptly. A real pleasure to work with!
Peter Reese is hands down the BEST car salesman I have ever worked with in my 66 years! Courteous and knowledgeable. Returns calls and texts promptly. A real pleasure to work with!
2024 Chevrolet Trax
Charles Pace1/30/24
Repeat Customer
4.67 star rating
Jerry I don't want this to be a complaint. Peter Reese was right on the ball but I have to say my overall experience at Denton Dodge last December was much better. Just pointing this out for what it's worth.
Jerry I don't want this to be a complaint. Peter Reese was right on the ball but I have to say my overall experience at Denton Dodge last December was much better. Just pointing this out for what it's worth.
chevorlet eldorado
Dennis King1/13/24
Repeat Customer
5.00 star rating
They were excellent and completely honest to share what we faced with our negative trade-in value. Although they took the time to show us a couple of vehicles, there was just too much separation to get the payments to be manageable. We will stay in touch.
They were excellent and completely honest to share what we faced with our negative trade-in value. Although they took the time to show us a couple of vehicles, there was just too much separation to get the payments to be manageable. We will stay in
Todd Twilligear1/2/24
Repeat Customer
5.00 star rating
My contact at Classic was knowledgeable & informative. I was not able to make a deal with him simply because he did not have the truck that I was needing.
My contact at Classic was knowledgeable & informative. I was not able to make a deal with him simply because he did not have the truck that I was needing.
Michael Hoover12/19/23
Repeat Customer
5.00 star rating
This car buying experience was absolutely wonderful. I contacted the Car Pro about my interest in a Chevrolet. Within 10 minutes I received a call from the Sales Manager Peter Reese personally who gave me all the details of my requested vehicle as well as another one that was in transit (and gave us the lowest price vs. 3 other dealers we shopped). Within an hour the sales associate he assigned to us had the vehicle detailed and waiting for us to drive up to sign papers (we live 40 mins away). Reddy S greeted us at the front door and got us started on a credit app, then while that was reviewed in Finance, Reddy walked us through all the features of our new vehicle, all the tech, warranties and service options. Reddy even setup our phones to access the app to unlock the car and monitor its diagnostics. Then within 30 minutes the Finance associate had our financing all ready and found a better, lower rate offer than we brought in from our credit union. We were back home in our spotlessly detailed, "connected" brand new vehicle with 3 hours of the 1st phone call. Every car buying experience should be this efficient, honest, upfront and a no games process like this was. Thank you for making the car buying experience so wonderful!
This car buying experience was absolutely wonderful. I contacted the Car Pro about my interest in a Chevrolet. Within 10 minutes I received a call from the Sales Manager Peter Reese personally who gave me all the details of my requested vehicle as
2023 Equinox Premier
Michael Geist11/10/23
Repeat Customer
5.00 star rating
Contacted Classic Chevrolet regarding a Chevy Express 2500 van, Peter reach out to me and sent my information to Fleet services where Erika called me and found a van that was available for purchase, Erika sent the pricing and we purchased the van the next day. Thanks to Peter and Erika for the quick response and easy process.
Contacted Classic Chevrolet regarding a Chevy Express 2500 van, Peter reach out to me and sent my information to Fleet services where Erika called me and found a van that was available for purchase, Erika sent the pricing and we purchased the van
Gary Wilson9/28/23
Repeat Customer
5.00 star rating
Jon Habermann was fantastic. Very knowledgeable and professional. Though we were ultimately not able to make a deal, I just sent him a text stating that, if our next vehicle is a chevy, it will definitely be sold to us by him. I wouldn't want to work with anyone else.
Jon Habermann was fantastic. Very knowledgeable and professional. Though we were ultimately not able to make a deal, I just sent him a text stating that, if our next vehicle is a chevy, it will definitely be sold to us by him. I wouldn't want to
Mark French7/14/23
Repeat Customer
5.00 star rating
Thank you for referring me to Classic Chevrolet. Buying my new Colorado was a wonderful experience. My sales consultant Michael Allen did a good job. He was patient with showing me a lot of different truck and he answered A LOT of questions for me. No pressure at all. Chrissy Medford in Finance was wonderful to work with. She was very patient and explained my choices in plain, easy to understand language giving me the advantages and disadvantages of each choice. Again, there was no pressure, just information. This is the 3rd vehicle that I have purchased through the Car Pro Network and it will not be the last.
Thank you for referring me to Classic Chevrolet. Buying my new Colorado was a wonderful experience. My sales consultant Michael Allen did a good job. He was patient with showing me a lot of different truck and he answered A LOT of questions for me.
2023 Chevrolet Colorado
Janis Castle4/12/23
1 star rating
The salesman contacted me asking what I wanted and I told him a white Traverse with a solid color interior and listed the power things I wanted. He called back asking if a red car would work! No! He never called, texted or wrote back. So I called James Woods in Decatur and bought a white Traverse RS with a black interior the next day.
The salesman contacted me asking what I wanted and I told him a white Traverse with a solid color interior and listed the power things I wanted. He called back asking if a red car would work! No! He never called, texted or wrote back. So I called
Kenneth Wilburn2/24/23
Repeat Customer
1 star rating
Never responded to my VIP inquiry
Never responded to my VIP inquiry
Brian Heitzman1/2/23
2 star rating
I inquired about a new Malibu RS and the dealer incentives advertised. They emailed back and said they have none in stock. I guess it easy to advertised Malibu RS for $21,800 +/- when they are all in transit. Disappointing
I inquired about a new Malibu RS and the dealer incentives advertised. They emailed back and said they have none in stock. I guess it easy to advertised Malibu RS for $21,800 +/- when they are all in transit. Disappointing
Our goal is to help every client. We sold 987 new Chevrolets and 86 were Malibus. Most folks were inquiring about RS and we sold more than a dozen. I wish I had one in stock for this client. -Dorian Jimenez
Denise Swingle11/11/22
5 star rating
Excellect rapor with salesman and entire purchase. Very pleased with the used vehicle.
Excellect rapor with salesman and entire purchase. Very pleased with the used vehicle.
Richard Kruger9/1/22
Repeat Customer
5 star rating
What a great experience!! This is the 6th vehicle I have purchased with the help and guidance of Jerry Reynolds. Every time my experience seems to get better! Dorian was a pleasure to visit with and Del spent his afternoon with me and was so helpful with every request I made. I was fortunate to get a great vehicle and have a great experience!! You won’t go wrong working with Dorian and his team, especially Del.
What a great experience!! This is the 6th vehicle I have purchased with the help and guidance of Jerry Reynolds. Every time my experience seems to get better! Dorian was a pleasure to visit with and Del spent his afternoon with me and was so helpful
Betty Thompson6/25/22
Repeat Customer
5 star rating
It is going well. Just waiting on the car to arrive.
It is going well. Just waiting on the car to arrive.
BRAD WITHERSPOON4/5/22
Repeat Customer
5 star rating
Excellent experience
Excellent experience
Donald A. Smith11/26/21
5 star rating
They were great. No Problems. However, we did not purchase a car from them. My daughter found a car she liked better at another dealer.
They were great. No Problems. However, we did not purchase a car from them. My daughter found a car she liked better at another dealer.
Paul Baniewicz11/4/21
3 star rating
I did not meet with Dorian. Another salesman called me and I found out that the Traverse I was interested in has the idiotic start/stop system that I cannot turn off. I will NOT buy any car with start/stop that I cannot turn off.
I did not meet with Dorian. Another salesman called me and I found out that the Traverse I was interested in has the idiotic start/stop system that I cannot turn off. I will NOT buy any car with start/stop that I cannot turn off.
ROBERT JUCKNIEWITZ5/21/21
5 star rating
5th car purchased hassle free
5th car purchased hassle free
Bill Gressett4/29/21
4 star rating
Mike has been a pleasure in our dealings to date. At present they have no inventory which matches my needs. I have also had contact with the sales manager who inquired if my needs were being met. I appreciated his interest.
Mike has been a pleasure in our dealings to date. At present they have no inventory which matches my needs. I have also had contact with the sales manager who inquired if my needs were being met. I appreciated his interest.
Joseph Mayer4/8/21
5 star rating
Mike went over and above, I got there late Saturday, driving from Temple TX. Mike stayed late and made sure I was taken care of. Even helped me move my tool box from my old truck to the new one.
Mike went over and above, I got there late Saturday, driving from Temple TX. Mike stayed late and made sure I was taken care of. Even helped me move my tool box from my old truck to the new one.
RICHARD A King4/3/21
5 star rating
I never actually presented my Pass to Toby, but we talked about the "Jerry Reynolds deal" several times and when we got down to pricing he told me that he was giving me the supplier pricing. Please let me know if I handled this incorrectly. Thanks, Richard
I never actually presented my Pass to Toby, but we talked about the "Jerry Reynolds deal" several times and when we got down to pricing he told me that he was giving me the supplier pricing. Please let me know if I handled this incorrectly. Thanks,
Mike Lewis3/19/21
5 star rating
Reddy made it easy. We kinda knew what we wanted and he gave us more than we expected.
Reddy made it easy. We kinda knew what we wanted and he gave us more than we expected.
Jessica McClanahan3/7/21
5 star rating
I have not YET purchased a vehicle, but Gisela is working very hard to find the right one for me. She is very understanding that this isn't something I am rushing into and has been very patient with me. The right car/deal will come along. I'm glad to say that Classic Chevrolet Grapevine is the place for me.
I have not YET purchased a vehicle, but Gisela is working very hard to find the right one for me. She is very understanding that this isn't something I am rushing into and has been very patient with me. The right car/deal will come along. I'm glad
Ken1/24/21
5 star rating
I was getting payoff information on my lease over the phone
I was getting payoff information on my lease over the phone
BRIAN WANNAN12/22/20
5 star rating
I fof not go. I wanted to see a C8 in person and hhry did not have one.
I fof not go. I wanted to see a C8 in person and hhry did not have one.
Sharon Gosnell12/10/20
5 star rating
Great dealership!
Great dealership!
Gary Gaulden11/20/20
5 star rating
Great operation
Great operation
Dave Megaffin10/13/20
5 star rating
Frank Rebolloso is professional in every sense of the word. He worked hard to find the Silverado I wanted. Classic Chevrolet is blessed to have Frank working there.
Frank Rebolloso is professional in every sense of the word. He worked hard to find the Silverado I wanted. Classic Chevrolet is blessed to have Frank working there.
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