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Sandee Jimenez

Certified CarPro

Sandee Jimenez

CarPro Manager, Norm Reeves Hyundai

4.8 / 95 Reviews

Delivery Available 817-330-0566

Sandee Jimenez is an experienced auto industry professional at Norm Reeves Hyundai in Irving, TX. She became a Certified CarPro Friend in August, 2005.

Sandee Jimenez is an experienced auto industry professional at Norm Reeves Hyundai in Irving, TX. She became a Certified CarPro Friend in August, 2005.
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  1. Submit the form to confirm vehicle availability and contact your Certified CarPro.
  2. The Certified CarPro and their team will receive your info and contact you.
  3. Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
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Hear From Our Customers

Average Rating
4.8

Based on 95 reviews

Communication4.9
Product Expertise4.9
Fair Pricing4.9
John Richardson10/30/24
Repeat Customer
5.00 star rating
2nd time purchasing from Sandee. She was friendly, knowledgeable and always supportive. Even though it takes time to finish the process, she continually checked on me to insure I was OK. Customer care is very visible
2nd time purchasing from Sandee. She was friendly, knowledgeable and always supportive. Even though it takes time to finish the process, she continually checked on me to insure I was OK. Customer care is very visible

2025 Hyundai Santa Fe Calligraphy

John Purifoy1/31/24
Repeat Customer
5.00 star rating
Jim Pilarski was a great salesperson to work with. Every aspect of the sales process was nothing short of what I would expect from CarPro and what I have received in the past. Making a sale is one thing, but what differentiates a true professional from just a "salesperson" is how they handle any problems that arise. When a couple of minor issues arose, which commonly occur in many transactions, Jim went well above and beyond my expectations in the way they were handled. Not only do you make repeat clients when you treat customers in this manner, you make lifetime clients.
Jim Pilarski was a great salesperson to work with. Every aspect of the sales process was nothing short of what I would expect from CarPro and what I have received in the past. Making a sale is one thing, but what differentiates a true professional

tuscon

Brendan McAllister1/5/24
Repeat Customer
5.00 star rating
Working with Sandee/Sandra was quite possibly the easiest car transaction we have ever made. No Haggling, responsive to requests, and worked with me to get the vehicle I wanted without a lot of extemporaneous fees or charges.
Working with Sandee/Sandra was quite possibly the easiest car transaction we have ever made. No Haggling, responsive to requests, and worked with me to get the vehicle I wanted without a lot of extemporaneous fees or charges.

2024 Santa Cruz (Night Trim Level)

Robert Hawkins7/9/23
Repeat Customer
5.00 star rating
Sandie was great. Worked with us to get the car we wanted and had it ready for pickup as promised
Sandie was great. Worked with us to get the car we wanted and had it ready for pickup as promised

Hyundai palisades

Dennis Roper6/19/23
Repeat Customer
5.00 star rating
I have used CarPro recommendations and have always been satisfied. Freeman’s Hyundia was a great dealership to work with. Sandie was great to work with. No pressure and very thoughtful of the customer. I highly recommend Freeman Hyundia.
I have used CarPro recommendations and have always been satisfied. Freeman’s Hyundia was a great dealership to work with. Sandie was great to work with. No pressure and very thoughtful of the customer. I highly recommend Freeman Hyundia.

Hyundia Santa Cruz

Jack Lester3/5/23
Repeat Customer
5 star rating
Prior to Sandee Jimenez contacting me, we visited another dealer and found a vehicle which fits our needs.
Prior to Sandee Jimenez contacting me, we visited another dealer and found a vehicle which fits our needs.
Tina Lloyd2/28/23
5 star rating
Sandee was very helpful and knowledgeable on the Palisade. I'm loving my new car!
Sandee was very helpful and knowledgeable on the Palisade. I'm loving my new car!
Rob Knight9/30/22
Repeat Customer
5 star rating
We worked with Erica at the Freeman Hyundai and Mazda dealership. She was excellent even though she didn’t have a Palisade on the lot she did find a used one and allowed us to test drive that. We then went over to look at the Mazda CX-9 where she helped us as well. We liked the Palisade and it met our needs but they didn’t have one coming in until the end of October. We did put a hold on that one., but we were able to find another vehicle that met our needs at another Car Pro dealer much quicker. Still we would highly recommend the folks at Freeman Hyundai and Mazda
We worked with Erica at the Freeman Hyundai and Mazda dealership. She was excellent even though she didn’t have a Palisade on the lot she did find a used one and allowed us to test drive that. We then went over to look at the Mazda CX-9 where she
Daniel Bermingham7/21/22
5 star rating
Sandee and Rodney were awesome!
Sandee and Rodney were awesome!
CHRISTOPHER N RANDEL5/11/22
5 star rating
The CarPro contact was great and tried all she could to help, However with the vehicle build and shortage, along with dealer trades being cancelled she was unable to secure a unit within the time frame permitted by insurance rental termination date. Thank You..CR.
The CarPro contact was great and tried all she could to help, However with the vehicle build and shortage, along with dealer trades being cancelled she was unable to secure a unit within the time frame permitted by insurance rental termination date.
Todd Kitchens4/7/22
5 star rating
Quick response. Limited inventory. Called me back in 10 days with a vehicle that matched my criteria that was on the way. Reserved the vehicle for me and will make contact on future date when vehicle arrives.
Quick response. Limited inventory. Called me back in 10 days with a vehicle that matched my criteria that was on the way. Reserved the vehicle for me and will make contact on future date when vehicle arrives.
Carl McIntosh2/26/22
5 star rating
Talked to Sandee Jimenez on a Monday morning around 9:30 am. She had the Santa Cruz I was looking for in stock. Drove 100 miles made it to the dealership by noon. Sandee is a wonderful lady to deal with. Everything went smooth. Left with my new ride by 2:30, home by 4:20. Love the vehicle - best buying experience ever.
Talked to Sandee Jimenez on a Monday morning around 9:30 am. She had the Santa Cruz I was looking for in stock. Drove 100 miles made it to the dealership by noon. Sandee is a wonderful lady to deal with. Everything went smooth. Left with my new ride
Laura Latta2/8/22
Repeat Customer
5 star rating
Sandee was responsive and explained everything very well. I felt like she went out of her way to help me.
Sandee was responsive and explained everything very well. I felt like she went out of her way to help me.
Shane Johnson12/15/21
Repeat Customer
5 star rating
Excellent buying experience. Drove from Houston to work with Sandee and had a fantastic experience. Highly recommend.
Excellent buying experience. Drove from Houston to work with Sandee and had a fantastic experience. Highly recommend.
Philip Couts11/10/21
5 star rating
Sandee provided excellent service and found me a 2018 Elantra for $19000. I need another 45 days to come up for additional funds to purchase the car. This is the best price I have seen
Sandee provided excellent service and found me a 2018 Elantra for $19000. I need another 45 days to come up for additional funds to purchase the car. This is the best price I have seen
Rodney Smith9/18/21
5 star rating
I tried several Hyundai dealerships in the DFW area to find a new Hyundai Santa Fe. Few dealers had cars on the lot and those that did, had up charges for dealer add on and $5000 for “supply and demand.” So, I got on the CarPro website and reviewed their preferred dealers and saw that Sandee at Freeman Hyundai was the only dealer mentioned. I completed the VIP form and was soon contacted by Sandee Jimenez. She assured me that Freeman Hyundai never charges for dealer add ons and does not sell above MSRP. She advised that they would be receiving a vehicle within 2 days that would meet my specifications. I visited the dealership the next day and and consummated the deal. I got a good price for my trade-in, did not pay for any add-ons, and got a great rate on financing. Two days later I took delivery on my vehicle and couldn’t be happier. Thanks to CarPro, Freeman Hyundai and Sandee Jimenez for giving the VIP experience.
I tried several Hyundai dealerships in the DFW area to find a new Hyundai Santa Fe. Few dealers had cars on the lot and those that did, had up charges for dealer add on and $5000 for “supply and demand.” So, I got on the CarPro website and reviewed
Felix Van Campenhout6/9/21
5 star rating
Although there were few Sonata's available, it was a pleasant experience. There was one thing I'd ask them to improve and that is in the finance department. For some reason they've changed the paper process and it takes quite a while and the customer winds up with more papers than previously when things were printed onto NCR forms. We also had to call the next day to get the additional pages of additional warranties purchased where we had only received page one. Everything else was great.
Although there were few Sonata's available, it was a pleasant experience. There was one thing I'd ask them to improve and that is in the finance department. For some reason they've changed the paper process and it takes quite a while and the
Tom Gress4/16/21
5 star rating
Was looking for a 2022 Hyundai Tucson hybrid which they did not have (no dealerships in the US seem to have them yet). Test drove a non-hybrid 2022 Tucson with Sandee and she was very friendly and informative regarding the car. Sandee noted my name and contact info and said she would let me know when some of the hybrids were coming in.
Was looking for a 2022 Hyundai Tucson hybrid which they did not have (no dealerships in the US seem to have them yet). Test drove a non-hybrid 2022 Tucson with Sandee and she was very friendly and informative regarding the car. Sandee noted my name
Rodney Anderson3/26/21
5 star rating
We decided to purchase a pickup instead of the SUV. The folks at Freeman did a tremendous job. They were very friendly, and even though we did not purchase from them, they were very polite and never felt pressured.
We decided to purchase a pickup instead of the SUV. The folks at Freeman did a tremendous job. They were very friendly, and even though we did not purchase from them, they were very polite and never felt pressured.
Mark Borden1/4/21
5 star rating
Lauren was great though we only had made contact by phone. She was responsive and informative and continued to follow up with us after the initial contact. It was evident just over the phone it would be a much different and much better car buying experience than what we've had in the past. <br>We never made it in to the Freeman Hyundai dealership and we eventually decided the Toyota Highlander was a better fit for us so we went to Freeman Toyota.
Lauren was great though we only had made contact by phone. She was responsive and informative and continued to follow up with us after the initial contact. It was evident just over the phone it would be a much different and much better car buying
William Jackson12/28/20
5 star rating
Lauren and Trent and the whole Freeman team were very helpful and made sure my experience was awesome.
Lauren and Trent and the whole Freeman team were very helpful and made sure my experience was awesome.
julian padilla8/19/20
5 star rating
She was very helpful and friendly.
She was very helpful and friendly.
Greg Webb6/12/20
5 star rating
It was a great experience! Sandee was outstanding. In the end I decided not to purchase car because of COVID-19. When I'm ready I'll recontact Sandee.
It was a great experience! Sandee was outstanding. In the end I decided not to purchase car because of COVID-19. When I'm ready I'll recontact Sandee.
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Please come visit us again soon!
Darlene HARDY5/18/20
5 star rating
This is the third car we have purchased by using CarPro and each time we have received excellent service,quick no hassling, great price including a discount. Extremely satisfied. Thank you
This is the third car we have purchased by using CarPro and each time we have received excellent service,quick no hassling, great price including a discount. Extremely satisfied. Thank you
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Freeman Hyundai. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
Curtis Floyd5/4/20
5 star rating
They had nothing for me. Looking at used cars.
They had nothing for me. Looking at used cars.
Giles Hudson3/11/20
5 star rating
Thank you
Thank you
You're Welcome! Thank you for leaving this review!
Bill Lynch1/30/20
5 star rating
Sandee was very helpful with vehicle selection, just could not reach a deal on price.
Sandee was very helpful with vehicle selection, just could not reach a deal on price.
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. <br>
Ruth Foote11/15/19
5 star rating
Contacted me right away and showed me what I wanted to see when I showed up
Contacted me right away and showed me what I wanted to see when I showed up
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Michael Jones10/29/19
4 star rating
A simple car-buying experience. Sandee was easy to work with and helpful. <br>
A simple car-buying experience. Sandee was easy to work with and helpful. <br>
On behalf of CarProUSA and Freeman Hyundai, I would like to thank you for sharing this great review! Please come visit us again soon!
Shannon Sharer9/12/19
5 star rating
Sandee at Freeman Hyundai was wonderful to work with and made the car buying process easy and fun.
Sandee at Freeman Hyundai was wonderful to work with and made the car buying process easy and fun.
On behalf of CarProUSA and Freeman Hyundai, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Sandee. Enjoy your new Hyundai and please come visit us again soon!
Beth Mannix6/17/19
5 star rating
My wife and I were looking for a used car for out teenage son who just graduated High School. Stumbled across a used Hyundai Elantra on Saturday. Sunday my father-in-law said check out the prices on the new Elantra's at a non-Car Pro dealer. The rebates were ending on Monday. Went to that dealership Monday morning. Checked out the demo Elantra. Great price but not correct colors.<br><br>Came back to the house. Checked out the nearest Car Pro Hyundai Dealer. It was Freeman. Submitted a request to them. Called Sandee Jimenez at Freeman. Explained my story. She said that is a really good price on the demo car but to be careful with that dealer. They have had many customers come from that dealer, to them, upset. <br><br>That night my wife and I go to sign for the demo car at the non-Car Pro dealer. The experienced was really bad. My wife heard other customers also not being treated right in the show room. Left that dealer without signing for the car. <br><br>Tuesday afternoon I stopped by Freeman to look at an Elantra I saw on their website. Met Sandee and told her she was right. We had a very bad experience at the other dealer.<br><br>Explained I wanted to look at certain Elantra on her lot but I know the rebates have come off. The car on the site did not have all the pictures like the other Elantra cars. She said they received it on a trade with another dealer in the area. She got the keys within seconds and the car was right outside the door. It had the colors we wanted and features. I looked at the manufactured date. It was March 8th. The same day my father passed away. This car was not shipped to Freeman from the factory but was traded for. I knew this was a blessing from heaven. It was meant to be.<br><br>We kept taking. Sandee said the manufacture rebates came back on that morning that went away yesterday. Also she gave me more off the sticker than advertised since I was a Car Pro customer. The deal felt right. She showed me around the dealership. All the people were so nice. She explained all the benefits of Hyundaiss warranty and what perks Freeman does for their customers. I went home with this information and let my wife know the great details. <br><br>Our son got back from his 5 day senior class trip on Thursday and we took him to Freeman to look at this car. He liked it too. Sandee answered all of our questions and was very pleasant to work with. <br><br>We met with Jesse in finance. It was a very pleasant experience signing for the car. He made it fun and enjoyable.<br><br>My wife did state buying this car was a very nice and pleasant experience. Nothing like the other night. <br><br>This is the second Car Pro dealer we bought a car from. She has liked both experiences as have I. Thank you Jerry (and Kevin) for setting up this site and company for customers looking to buy a vehicle. It is nice to know we can go to the top dealers in the area and get treated right and fair.
My wife and I were looking for a used car for out teenage son who just graduated High School. Stumbled across a used Hyundai Elantra on Saturday. Sunday my father-in-law said check out the prices on the new Elantra's at a non-Car Pro dealer. The
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear all of you love your new Elantra . Sandee and the team will be thrilled to hear your feedback!
Jennifer Patterson2/25/19
5 star rating
Daisy and Sandy were excellent!
Daisy and Sandy were excellent!
Hello Jennifer,<br><br>We do appreciate and value your comments regarding this recent visit to Freeman Hyundai. Daisy, Sandy and their entire team are always outstanding. We do thank you for being a valued show listener, and Daisy, Sandy and the entire Freeman Hyundai team do thank you for this opportunity to earn your business!
Randy King9/16/24
Repeat Customer
5.00 star rating
Courteous and professional.
Courteous and professional.

Hyundai Tucson

Will Simpson3/19/24
Repeat Customer
5.00 star rating
Sandee was great, she got me the information I needed with out haggling. Chatted on Monday morning and drove out there from Weatherford and was back home by 4pm with a new Tucson Limited.
Sandee was great, she got me the information I needed with out haggling. Chatted on Monday morning and drove out there from Weatherford and was back home by 4pm with a new Tucson Limited.

Hyundai Tucson Limited

George O’Sullivan11/12/23
Repeat Customer
5.00 star rating
Sandee was such a responsive , knowledgeable and friendly professional. I began speaking with Sandee on Monday and flew from San Antonio and purchased the vehicle on Friday. The process was effortless and quick. I was able to listen to you show as I drove my new Santa Fe home on Saturday. Thank you Carpro and Sandee!
Sandee was such a responsive , knowledgeable and friendly professional. I began speaking with Sandee on Monday and flew from San Antonio and purchased the vehicle on Friday. The process was effortless and quick. I was able to listen to you show as I

Hyundai Santa Fe hybrid

Jim Bentley7/19/23
Repeat Customer
5.00 star rating
We had an amazing experience at Freeman Hyundai with Sandee Jimenez. She went above and beyond to help us purchase our Tucson. At first she didn’t think the car I wanted was available but she went and rechecked as a new group had come in. Boom. She had one. She then thoroughly explained all the features and all the bells and whistles. She had things approved and had us in and out in an hour. We were so impressed with the whole experience. I recommend her HIGHLY!!!!!!!
We had an amazing experience at Freeman Hyundai with Sandee Jimenez. She went above and beyond to help us purchase our Tucson. At first she didn’t think the car I wanted was available but she went and rechecked as a new group had come in. Boom. She

2023 Hyundai Tucson

Jack Bush5/4/23
Repeat Customer
5.00 star rating
Sandee was great! Plesant and easy to deal with. No surprises. Rodney in finance was great too. I highly recommend.
Sandee was great! Plesant and easy to deal with. No surprises. Rodney in finance was great too. I highly recommend.

2023 Hyundai Santa Fe

Mark Mcfadden3/19/23
5 star rating
Sandi Jimenez and Rodney King were both great to deal with, made the transaction very smooth and enjoyable
Sandi Jimenez and Rodney King were both great to deal with, made the transaction very smooth and enjoyable
Greg Hargrave11/5/22
Repeat Customer
5 star rating
Again, Freeman preformed with excellence. I have over the decades helped others find their perfect car purchases. Sandee had me talk with Daisy in preloved cars. I able to help a young lady get into a Mazda 3 Sport, Zoom Zoom. She is so happy and yes Freeman, again, stepped up and we got the deal down for her, who was without a car because hers had died weeks ago and depended on others to get her around. I can't tell you how much I appreciate and love the Freeman family, both actual and the dealerships I have used all of them and a person can't find a better place, maybe equal but non better. Thank you, Jerry, for all these many years of helping me helping others, Love you man.
Again, Freeman preformed with excellence. I have over the decades helped others find their perfect car purchases. Sandee had me talk with Daisy in preloved cars. I able to help a young lady get into a Mazda 3 Sport, Zoom Zoom. She is so happy and
Richard Simms10/18/22
5 star rating
A great experience, the best price, and the fastest I have EVER bought a car. A very streamlined process. I will always use carpro for new vehicles.
A great experience, the best price, and the fastest I have EVER bought a car. A very streamlined process. I will always use carpro for new vehicles.
DAVID SEBASTIAN6/30/22
5 star rating
Sandee did great. First talk she told me what she had which was very little and promised to let me know when one with the few specific particular items that I wanted. Can't beat that.
Sandee did great. First talk she told me what she had which was very little and promised to let me know when one with the few specific particular items that I wanted. Can't beat that.
David Taylor5/14/22
Repeat Customer
1 star rating
No GV70’s. Did not seem interested in telling me about the vehicle, when one would arrive or pricing
No GV70’s. Did not seem interested in telling me about the vehicle, when one would arrive or pricing
Gaylon Pricer4/4/22
5 star rating
Sandee did a great job. They have a car coming in in a couple of weeks that I'm interested in. Very perfessional.
Sandee did a great job. They have a car coming in in a couple of weeks that I'm interested in. Very perfessional.
Judy Hull3/7/22
5 star rating
I had to cancel my appointment with Sandee. She did get in touch with me to schedule that appointment.
I had to cancel my appointment with Sandee. She did get in touch with me to schedule that appointment.
Brad Partridge2/3/22
Repeat Customer
5 star rating
Ordered a Palisade vehicle from Sandee J. We pray that the sale process is a easy as the order was !
Ordered a Palisade vehicle from Sandee J. We pray that the sale process is a easy as the order was !
Ernie Johnson12/27/21
Repeat Customer
4 star rating
No Santa Cruz turbo available
No Santa Cruz turbo available
Roger Morris11/7/21
5 star rating
We purchased a 2014 Mitsubishi Mirage from Freeman Mazda in Irving TX, also a CarPro recommendation. Sandee did respond to my request. Thanks
We purchased a 2014 Mitsubishi Mirage from Freeman Mazda in Irving TX, also a CarPro recommendation. Sandee did respond to my request. Thanks
glenn weeks9/21/21
5 star rating
Thank you Jerry for directing us to Sandee at Freeman Hyundai. She's great and very helpful with leasing a Hyundai Palisade. Originally looking for a Santa Fe. The car is just great. Experience was professional with entire staff at Freeman. Thanks again Jerry.
Thank you Jerry for directing us to Sandee at Freeman Hyundai. She's great and very helpful with leasing a Hyundai Palisade. Originally looking for a Santa Fe. The car is just great. Experience was professional with entire staff at Freeman. Thanks
George Hodgson6/1/21
5 star rating
Sandee was very professional and personable.
Sandee was very professional and personable.
Evan Bruno4/26/21
5 star rating
I went to a closer dealership to test drive a Hyundai Sonata N-Line and got all the usual dealership trickery. The salesman was nice enough, but there wasn't a hint of sincerity to be found. I loved the car, so I contacted Sandee at Freeman Hyundai, told her I was a devout CarProUSA listener, and said I downloaded a certificate. I told her about the car I wanted and she sent me price. I saw it, but didn't quite believe it. I briefly texted the salesman from the other dealership and asked him what he thought of the price and whether he'd like to compete for my business. He sent back an email basically stating that the price Freeman offered was too good to be true, and that when they finished with me, there would be several add-ons that would bring the price right back up to what he could offer me. Well, guess what, Sandee was telling the absolute truth, the price she offered was the price I got. No add-ons, no drawn out appointment at the dealer, no pushy financing agent, nothing like that. Just an honest car buying transaction at a very reasonable price. I'm very happy with my purchase and just as happy with the experience I got at Freeman Hyundai. Thank you so much, Jerry, for creating the CarPro car buying program. Couldn't be more grateful or pleased!
I went to a closer dealership to test drive a Hyundai Sonata N-Line and got all the usual dealership trickery. The salesman was nice enough, but there wasn't a hint of sincerity to be found. I loved the car, so I contacted Sandee at Freeman Hyundai,
Gerald Savoy3/12/21
5 star rating
Jim was a great help. I still may buy, but I have to work out funding.
Jim was a great help. I still may buy, but I have to work out funding.
Dennis Wayne Teel1/17/21
5 star rating
True car pros
True car pros
Christine Hassett11/14/20
5 star rating
Very responsive in accommodating requested appointment time by Sandy. Manager Trent Boe, reached out to us to welcome and assure an informed visit. Everyone we encountered at this dealership went the extra mile. We actually came back at a later date to test drive a different model vehicle & each time it was pulled up and ready for us to go. The time spent was efficient & informative but we did not choose to purchase a Hyundai
Very responsive in accommodating requested appointment time by Sandy. Manager Trent Boe, reached out to us to welcome and assure an informed visit. Everyone we encountered at this dealership went the extra mile. We actually came back at a later date
John Lanier9/1/20
5 star rating
ALWAYS EASY TO SEE THE DEAL
ALWAYS EASY TO SEE THE DEAL
Greg Webb6/5/20
5 star rating
Sandee and the dealership were outstanding. She went out of her way to find me vehicles for test drives. In the end I decided not to purchase a vehicle until the fall.
Sandee and the dealership were outstanding. She went out of her way to find me vehicles for test drives. In the end I decided not to purchase a vehicle until the fall.
Ron Gourlie6/3/20
5 star rating
Sandee was excellent, had the car ready for us to drive. Helping my daughter , loved the Sante Fe but still needed to pay more of her current lease to have reasonable payments. So we agreed to do that and see Sandee in another 8 months or so. Great customer service, in and out in 30 minutes. Thanks Sandee.
Sandee was excellent, had the car ready for us to drive. Helping my daughter , loved the Sante Fe but still needed to pay more of her current lease to have reasonable payments. So we agreed to do that and see Sandee in another 8 months or so. Great
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.Jorge and the team will be thrilled to hear your feedback!
GARY REED4/29/20
5 star rating
Sandee Jimenez at Freeman Hyundai in Irving was outstanding from the first contact to the final purchase. She gave us a very good price after our test drive and did not pressure us at all. Sandee kept in contact with us but gave us time to decide what would be best for us. We did purchase a new Santa Fe SEL about a week after our test drive. Sandee knows her stuff and is very good at it. She was so easy to communicate with.
Sandee Jimenez at Freeman Hyundai in Irving was outstanding from the first contact to the final purchase. She gave us a very good price after our test drive and did not pressure us at all. Sandee kept in contact with us but gave us time to decide
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Sandee and the team will be thrilled to hear your feedback!
Sammy Holt4/6/20
5 star rating
Very helpful, the vehicle I wanted was sold before I could get there. Wasn't too impressed I only was going to save $500.00 going to a car pro dealer, it's not worth it to me to drive 50 miles away to the nearest car pro dealer to save that little.
Very helpful, the vehicle I wanted was sold before I could get there. Wasn't too impressed I only was going to save $500.00 going to a car pro dealer, it's not worth it to me to drive 50 miles away to the nearest car pro dealer to save that little.
Frankie Duval12/29/19
5 star rating
We received excellent service. They were always available to answer any questions. The always responded quickly to anything we asked. We leased a 2020 Honda Pilot AWD and we love it. They found the exact car we wanted and always made us feel like they were happy to help us and there was never any pressure. It was a great experience.
We received excellent service. They were always available to answer any questions. The always responded quickly to anything we asked. We leased a 2020 Honda Pilot AWD and we love it. They found the exact car we wanted and always made us feel like
Hearing that you had an excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarProUSA and Freeman Hyundai, we wish you many happy miles in your new 2020 Honda Pilot AWD. We look forward to serving you for many years to come!
JEFFERY Schoof11/18/19
5 star rating
Normal contact Sandee was off when I visited so Larry helped me. He and Rodney helped me so much I referred my daughter who bought a car there too
Normal contact Sandee was off when I visited so Larry helped me. He and Rodney helped me so much I referred my daughter who bought a car there too
On behalf of CarProUSA and Freeman Hyundai, I would like to thank you for sharing this great review! Please come visit us again soon!
Marcus Bruns10/14/19
5 star rating
The woman I worked with was fantastic! She didn't know as much about the car as I did, but I would definitely recommend her. Very friendly.
The woman I worked with was fantastic! She didn't know as much about the car as I did, but I would definitely recommend her. Very friendly.
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai.Sandee Jimenez and the team will be thrilled to hear your feedback!
Kundan Patel10/3/19
5 star rating
excellent
excellent
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Sandee Jimenez and the team will be thrilled to hear your feedback!
Sharon Jones5/3/19
5 star rating
Pleasant experience. No haggling. Nice people. Great car!
Pleasant experience. No haggling. Nice people. Great car!
Joe Kleinkort3/3/19
5 star rating
Michael was wonderful to work with and was able to make the deal happen.
Michael was wonderful to work with and was able to make the deal happen.
Joseph E Bixler4/27/24
Repeat Customer
5.00 star rating
The communication process was outstanding from the initial reply to my email to the follow up to make sure someone from the dealership contacted me to a final follow up after I leased the vehicle. This was my 4th time contacting CarPro prior to leasing a vehicle and I couldn't be happier with the service.
The communication process was outstanding from the initial reply to my email to the follow up to make sure someone from the dealership contacted me to a final follow up after I leased the vehicle. This was my 4th time contacting CarPro prior to

2024 Hyundai Santa Fe Limited

Andrew Lipscomb1/23/24
Repeat Customer
4.33 star rating
Did not receive the same discount as before. That may be the current conditions rather than the car pro.
Did not receive the same discount as before. That may be the current conditions rather than the car pro.
ROBERT JARCIK9/13/23
Repeat Customer
5.00 star rating
No BS. Came in and described what we wanted. Two days later, I was contacted that they had my car coming into the dealership. Test drove the vehicle. It did what it was supposed to. Bought it. See, simple.
No BS. Came in and described what we wanted. Two days later, I was contacted that they had my car coming into the dealership. Test drove the vehicle. It did what it was supposed to. Bought it. See, simple.

Hyuadai Tucson Limited Hybrid

Bonnie Ditto7/6/23
Repeat Customer
4.67 star rating
Daisy was fantastic. She worked hard with little information.
Daisy was fantastic. She worked hard with little information.
Ken Heitmeier4/4/23
Repeat Customer
1 star rating
Nothing Available, Was told via email and there has been no additional communication
Nothing Available, Was told via email and there has been no additional communication
Nothing I could do at the time. We had no vehicles. Regards, Sandee
Jack Whiteside3/5/23
Repeat Customer
5 star rating
In the first email from Sandee she informed that she had no Palisades on the lot to test drive, so we went to Vandergriff and tried one out. Ended up buying a new Enclave from Sewell Buick. Appreciate Sandee's forthrightness.
In the first email from Sandee she informed that she had no Palisades on the lot to test drive, so we went to Vandergriff and tried one out. Ended up buying a new Enclave from Sewell Buick. Appreciate Sandee's forthrightness.
Richard Shoemake10/21/22
5 star rating
Sandee was fabulous! We took care of most of the process over the phone and when I drove into DFW, I was in and out with my new Tucson in less than an hour. I've had it now for almost 3 months and I love it!
Sandee was fabulous! We took care of most of the process over the phone and when I drove into DFW, I was in and out with my new Tucson in less than an hour. I've had it now for almost 3 months and I love it!
Casey Allen7/31/22
1 star rating
I called Sandee and told her I was interested in a Elantra. She quickly told me that there were not any on the lot. I gave her the model I wished to purchase and she said she would call when one came in. She did not offer to let me order one and seemed rushed to get off of the phone. Long story short, I went to Classic Kia in Carrolllton and purchased a Forte. I enjoy your program and brought my previous truck using the carpro show at Freeman GMC. I'm guessing she had a bad day.
I called Sandee and told her I was interested in a Elantra. She quickly told me that there were not any on the lot. I gave her the model I wished to purchase and she said she would call when one came in. She did not offer to let me order one and
We have so many people getting mad at us for not having the vehicle they are looking for….it’s been so hard on everyone with the situation we are in..I wish things were different. Technically we can’t order vehicles from Hyundai. We can put them on our priority list and if we have one that comes available we can call the customer.. but we have so many people on our list…
Jon Pfeiffer6/30/22
5 star rating
Although we found a vehicle at another dealership, Sandee did all she could to help us.
Although we found a vehicle at another dealership, Sandee did all she could to help us.
Donny Vernon4/28/22
5 star rating
I returned to Freeman Hyundai to purchase a new 2022 Palisade. We have bought vehicles before with Freeman and as usual the experience was top notch. Sandee did a great keeping us informed when our new Palisade would arrive. We had a great experience the day we finalized the purchase and took our new vehicle home. I highly recommend Sandee and Freeman Hyundai.
I returned to Freeman Hyundai to purchase a new 2022 Palisade. We have bought vehicles before with Freeman and as usual the experience was top notch. Sandee did a great keeping us informed when our new Palisade would arrive. We had a great
Aaron Fraser3/9/22
5 star rating
Sandee is great. We were able to talk and text. She did what she said and I never had any reason to question her answers.
Sandee is great. We were able to talk and text. She did what she said and I never had any reason to question her answers.
Debbie Behm2/12/22
Repeat Customer
5 star rating
Sandee was great.
Sandee was great.
Dustin Roller12/28/21
5 star rating
Sandee was absolutlely GREAT to work with! I bought my first Hyundai via the CarPro VIP program 6 years ago with Sandee and this current experience was just as seamless and pleasant as the first time around. Within minutes of my initial submission Sandee reached out to me with options for the vehicle I was looking for...and options for financing. I made my selection and less than a week later my new vehicle had arrived, received the promised dealer add-ons and I drove it home! Transaction was quick and easy and I'm thrilled with my new 2022 Hyundai Tucson Limited!
Sandee was absolutlely GREAT to work with! I bought my first Hyundai via the CarPro VIP program 6 years ago with Sandee and this current experience was just as seamless and pleasant as the first time around. Within minutes of my initial submission
Bill Watson11/11/21
Repeat Customer
5 star rating
We are working on getting the car my daughter wants. As you know supply is slim, but Sandee is working on it and I am sure we will be happy when we get to the finish line.
We are working on getting the car my daughter wants. As you know supply is slim, but Sandee is working on it and I am sure we will be happy when we get to the finish line.
Kenneth Hollingsworth10/31/21
5 star rating
We used CarPro, but I also was looking online before I got the email and was texted by Jim Piluski. We visited the dealer, so we asked for him--we had not yet seen the email from the CarPro at the dealership. Having already talked with another Hyundai dealer, we realized that there weren't that many cars out there and we might not get our choice in model or color. We found they had several 2020 white Sonatas that had been loaner cars. We were able to get the model and color and interior color that we wanted. The final price seemed fair and I was able to get the military and loan discount. It was a very pleasant experience and didn't take too long to accomplish.
We used CarPro, but I also was looking online before I got the email and was texted by Jim Piluski. We visited the dealer, so we asked for him--we had not yet seen the email from the CarPro at the dealership. Having already talked with another
Max and Leslie COOPER9/18/21
5 star rating
Sandee was quick to reply. Unfortunately, the car we want to look at is out of stock but Sandee assured us she would contact us when one came in.
Sandee was quick to reply. Unfortunately, the car we want to look at is out of stock but Sandee assured us she would contact us when one came in.
Brooke Gordon5/3/21
5 star rating
Was a no nonsense car buying experience! Sandee was very helpful and kind. I did not feel pressured and it was an enjoyable experience. The dealership was forthcoming with all the information I needed, made sure I understood all I needed to, and upfront and transparent about pricing. I contacted the dealer through the CarProUSA webpage and they contacted me back within the hour!
Was a no nonsense car buying experience! Sandee was very helpful and kind. I did not feel pressured and it was an enjoyable experience. The dealership was forthcoming with all the information I needed, made sure I understood all I needed to, and
Mike Williams4/7/21
5 star rating
Great service both on the sale side & finance manager. Best experience we have had in a long time of purchasing a car.
Great service both on the sale side & finance manager. Best experience we have had in a long time of purchasing a car.
Bruce Wilson3/11/21
5 star rating
Sandy listened to what I wanted and showed me the available stock. My wife fell in love with the Santa Fe limited although I was looking at a SLE. The final cost was within our range, so we drove it home.
Sandy listened to what I wanted and showed me the available stock. My wife fell in love with the Santa Fe limited although I was looking at a SLE. The final cost was within our range, so we drove it home.
Dell Schipper12/30/20
5 star rating
Great service and excellent prices.
Great service and excellent prices.
Jeff King10/22/20
5 star rating
Straightforward transaction. Price/payments were as initially quoted over the phone. I would use them again
Straightforward transaction. Price/payments were as initially quoted over the phone. I would use them again
Cynthia Glass7/16/20
5 star rating
Very easy experience! I love my Hyundai Santa Fe!
Very easy experience! I love my Hyundai Santa Fe!
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Sandee, Jim and the team will be thrilled to hear your feedback!
George Kanuch6/4/20
5 star rating
I had an excellent car purchasing experience at Freeman Hyundai. Sandee Jimenez was very knowledgeable, and treated me with patience and respect. I was able to lease a new vehicle at an astonishing low monthly payment. This was by far the best experience I have had at a car dealer in 50 years.<br><br>
I had an excellent car purchasing experience at Freeman Hyundai. Sandee Jimenez was very knowledgeable, and treated me with patience and respect. I was able to lease a new vehicle at an astonishing low monthly payment. This was by far the best
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers.Jorge and the team will be thrilled to hear your feedback!
Curtis Floyd5/9/20
5 star rating
They had nothing for me, looking at used
They had nothing for me, looking at used
George Kanuch4/9/20
5 star rating
My experience at Freeman Hyundai was excellent. Sandee was very pleasant and knowledgeable. I was able to lease a new Hyundai at a much lower payment than I had anticipated. I would definitely recommend Freeman Hyundai to anyone considering a new Hyundai.
My experience at Freeman Hyundai was excellent. Sandee was very pleasant and knowledgeable. I was able to lease a new Hyundai at a much lower payment than I had anticipated. I would definitely recommend Freeman Hyundai to anyone considering a new
Don Weitz2/12/20
5 star rating
Following a rear-end collision that resulted in my 2018 Hyundai being totaled, I returned to Freeman Hyundai in Irving to purchase a car using a CarProUSA VIP Priority Pass once again. Working with CarPro Specialist Sandee Jimenez and Finance Manager Jesse Espinoza was a total pleasure. I was treated with professionalism and respect, and it was a totally positive and excellent experience. Thank you!!<br><br>
Following a rear-end collision that resulted in my 2018 Hyundai being totaled, I returned to Freeman Hyundai in Irving to purchase a car using a CarProUSA VIP Priority Pass once again. Working with CarPro Specialist Sandee Jimenez and Finance
Tommie Converse12/20/19
5 star rating
Good service
Good service
On behalf of CarProUSA and Freeman Hyundai, I would like to thank you for sharing this great review! Please come visit us again soon!
JEFFERY Schoof11/10/19
5 star rating
The VIP pass said to see Sandee. She was not there on the day of my visit. Larry took great care of me. Had the price I was gonna pay within the 1st 15 minutes. In and out within 4 hours. Very happy. Even referred my daughter who is in process to buy her new car with your program.
The VIP pass said to see Sandee. She was not there on the day of my visit. Larry took great care of me. Had the price I was gonna pay within the 1st 15 minutes. In and out within 4 hours. Very happy. Even referred my daughter who is in process to
Thank you so much for sharing your experience with CarProUSA and Freeman Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Sandee and the team will be thrilled to hear your feedback!
Billy Cansler10/10/19
5 star rating
I went to three car pro dealers and received great service from all. Freeman had what i was looking for and worked out a great deal.<br>Thanks so much!
I went to three car pro dealers and received great service from all. Freeman had what i was looking for and worked out a great deal.<br>Thanks so much!
On behalf of CarProUSA and Freeman Toyota, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new vehicle and please come visit us again soon!
Michael Bennett6/29/19
5 star rating
I was comparing hybrid vehicles of different brands and looked at the Hyundai Ioniq. They gave me a lot of info that I can use when I get ready to make a purchase.
I was comparing hybrid vehicles of different brands and looked at the Hyundai Ioniq. They gave me a lot of info that I can use when I get ready to make a purchase.
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Freeman Hyundai were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Randy Best3/19/19
5 star rating
Very courteous and on time and gave my wife a nice experience with the drive / explanation of the car.
Very courteous and on time and gave my wife a nice experience with the drive / explanation of the car.

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