Certified CarPro

Jerry Patterson

4.7 / 356 Reviews

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Jerry Patterson is an experienced auto industry professional at Freeman Toyota in Hurst, TX. He became a Certified CarPro Friend in 2006.

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Inventory

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Stock No. MC160110

Toyota RAV4

$20,274

Stock No. KA018321

Lexus GS

$28,174

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Hear From Our Customers

Average Rating

4.7

Based on 356 reviews

Communication4.7

Product Expertise4.7

Fair Pricing4.6

Kerri Keith4/1/25

Repeat Customer

Our experience with Tim was amazing! He was very personable, knowledgeable, and comfortable to work with. We never felt any pressure during our visit, and we're very pleased with our entire experience.

Our experience with Tim was amazing! He was very personable, knowledgeable, and comfortable to work with. We never felt any pressure during our visit, and we're very pleased with our entire experience.

2025 Toyota RAV4 Hybrid

Joseph Flay3/5/25

Repeat Customer

I had a very positive experience working with Freeman. They were prompt, low pressure, and transparent with their pricing. I would gladly buy another Toyota from the Freeman team.

I had a very positive experience working with Freeman. They were prompt, low pressure, and transparent with their pricing. I would gladly buy another Toyota from the Freeman team.

Toyota Camry

Dale Russell2/17/25

Repeat Customer

Tim was very knowledgeable and had all the trucks that I was interested in ready for a test drive when I arrived. We discussed used versus new and he worked out a deal for a new truck. I was in and out in less than two hours including the test drive. Everyone was very helpful and knew what they were doing. All my questions were answered and they even helped me deal with the GAP insurance from my accident.

Tim was very knowledgeable and had all the trucks that I was interested in ready for a test drive when I arrived. We discussed used versus new and he worked out a deal for a new truck. I was in and out in less than two hours including the test

Toyota Tacoma

Gordon Lockett1/15/25

Repeat Customer

Great salesman (Tim Adekanye) went out of his way to locate the vehicle we were interested in. He communicated with us through out the process and was very cordial and polite. He was very thorough and left no stone unturned in the process.

Great salesman (Tim Adekanye) went out of his way to locate the vehicle we were interested in. He communicated with us through out the process and was very cordial and polite. He was very thorough and left no stone unturned in the process.

Toyota Tundra 2025

Michael Hobbs1/5/25

Repeat Customer

Had the new car bug but my financial situation changed

Had the new car bug but my financial situation changed

John Leffingwell12/23/24

Repeat Customer

Although we did not purchase a vehicle from Freeman, we did purchase a vehicle from another CarPro dealer, Park Place Lexus in Plano. It was a good experience.

Although we did not purchase a vehicle from Freeman, we did purchase a vehicle from another CarPro dealer, Park Place Lexus in Plano. It was a good experience.

Lexus RX 350

Agnes D Reeves11/22/24

Repeat Customer

Tanner was friendly and helpful. Whatever information I asked for that he didn’t know, he asked others for.

Tanner was friendly and helpful. Whatever information I asked for that he didn’t know, he asked others for.

Toyota Highlander

David Pokorny10/20/24

Repeat Customer

Marcos Barrera And Manager Corey Thomas Were Excellent, Honest & fair. Will use Freeman again. Highly Recommend!

Marcos Barrera And Manager Corey Thomas Were Excellent, Honest & fair. Will use Freeman again. Highly Recommend!

Toyota Rav4 Hybrid

John Dobrott9/4/24

Repeat Customer

Stock was very low for Rav4. WE were shown a Crown which was really nice. We just did not want a black on black car. They worked hard to try and find us a car. But timing did not work out. We ended up buying a SUV from another dealer at the end of the month.

Stock was very low for Rav4. WE were shown a Crown which was really nice. We just did not want a black on black car. They worked hard to try and find us a car. But timing did not work out. We ended up buying a SUV from another dealer at the end of

Equinox LT

Scott May8/6/24

Repeat Customer

Alll good

Alll good

Toyota tundra

roy hawkins7/31/24

Repeat Customer

Jerry Peterson was great to deal with, great communication and knowledgeable. He went out of his way to help make the process easy and convenient. Best car buying experience I ever had.

Jerry Peterson was great to deal with, great communication and knowledgeable. He went out of his way to help make the process easy and convenient. Best car buying experience I ever had.

24 Rav 4

Patricia Kearney7/9/24

Repeat Customer

Pleasant but unfortunately they were quite a distance away from me and not able to produce a deal worth the far drive. So am going with a dealership close to me that I have bought from before.

Pleasant but unfortunately they were quite a distance away from me and not able to produce a deal worth the far drive. So am going with a dealership close to me that I have bought from before.

Lynn Eschete6/4/24

Repeat Customer

Excellent communication and very knowledgeable staff

Excellent communication and very knowledgeable staff

Toyota Rav4

KATHERINE SPRANKLE5/7/24

Repeat Customer

This is my second car buying experience with Freeman Toyota using CarPro. Both times the process went very smoothly

This is my second car buying experience with Freeman Toyota using CarPro. Both times the process went very smoothly

RAV 4

Sheri Mummert4/26/24

Repeat Customer

Lexus was fantastic! She found us exactly what daughter wanted and gave us an amazing deal. Truly a great experience!

Lexus was fantastic! She found us exactly what daughter wanted and gave us an amazing deal. Truly a great experience!

2024 Toyota Camry

Pam Mason3/26/24

Repeat Customer

Lexi called us within minutes of my inquiry. We had leased our Rav with her and it was time to make a decision. She gave us all our options and we went with the Camry. She delivered the vehicle to our home and signed the paperwork and she drove off in the old car. Awesomeness! Jerry visited with us on day we came in for a test drive and was very nice. We will purchase another car from them!

Lexi called us within minutes of my inquiry. We had leased our Rav with her and it was time to make a decision. She gave us all our options and we went with the Camry. She delivered the vehicle to our home and signed the paperwork and she drove off

2024 Toyota Camry

Scott Voss3/17/24

Repeat Customer

Phenomenal, a true difference-maker experience. We have now found our dealership of the future as well.

Phenomenal, a true difference-maker experience. We have now found our dealership of the future as well.

24 Tundra Limited 4x4

Greg Haben3/9/24

Repeat Customer

This is second vehicle that I have bought through the CarPro. Like the first it was the best car buying experience. I did not save money because those make and models are going for a premium…that’s my fault. That said, I’d rather spend a little more to make sure I’m treated fairly with respect. I found those in this purchase also. Thank you Jerry for another great buying experience!

This is second vehicle that I have bought through the CarPro. Like the first it was the best car buying experience. I did not save money because those make and models are going for a premium…that’s my fault. That said, I’d rather spend a little more

Toyota Tacoma

Nancy Foster2/19/24

Repeat Customer

In the end, I did not buy a vehicle from Freeman Toyota. I did buy one from Car Pro dealer Vandergriff Honda.

In the end, I did not buy a vehicle from Freeman Toyota. I did buy one from Car Pro dealer Vandergriff Honda.

2024 Honda CR-V Hybrid Sport L

George Chastain2/2/24

Repeat Customer

Great experience with Jerry Patterson Tommy Chau and James Padilla. I had been looking for a new truck and intended to liquidate a portion of a cd to pay off the balance after my trade. After hearing Dane last week about 0.9% interest I now still have my cd at a much higher rate than that. Dane stopped by and I was able to tell him Personally. BYTW I’m 71 and money matters

Great experience with Jerry Patterson Tommy Chau and James Padilla. I had been looking for a new truck and intended to liquidate a portion of a cd to pay off the balance after my trade. After hearing Dane last week about 0.9% interest I now still

Toyota tundra limited

Valerie Prange1/31/24

Repeat Customer

We contacted Freeman Toyota , were connected with Car Pro Lexie and made an appt to meet with her at the dealership. She sat down with us answered all of our questions about the relatively new Grand Highlander we were interested in and was upfront about the fact that it would take at least 3 months to special order the car we wanted...specific paint, interior and accessories. Lexie let us test drive a car that was on the lot, reviewed all of the options for packages and accessories with us and made recommendations based on our driving habits and lifestyle. It was difficult to try and compare prices with other dealerships due to the short supply of these vehicles...and our specific requirements but we were told there were discounts for CarPro customers so.... We reached out at least once a month for updates on order progress and she usually got back to us within 2-3 days. Due to manufacturing delays there were several times when she had no updates on the status of our order but reassured us that the delay was nationwide. The entire process...order to delivery...took 5 months! but we finally have the car we wanted and it is beautiful. When we picked up the car, Lexie spent adequate time with us reviewing car operations before we left the lot...but there is still lots to learn. We would definitely work with Lexie again should we be in the market for another Toyota.

We contacted Freeman Toyota , were connected with Car Pro Lexie and made an appt to meet with her at the dealership. She sat down with us answered all of our questions about the relatively new Grand Highlander we were interested in and was upfront

2024 Toyota Grand Highlander

Willie Drabble1/28/24

Repeat Customer

I travelled to Freeman Toyota from 100 miles East of Dallas and only expected to make one trip to try and buy from a large dealership for the first time. I have bought numerous new vehicles throughout my life time at smaller dealerships. I had a pleasurable experience working with my salesman, Kenneth Anderson. He showed me the vehicle I wanted outside while is was raining. He quickly responded to my texts over the next few days before I was able to return to take delivery of my truck.

I travelled to Freeman Toyota from 100 miles East of Dallas and only expected to make one trip to try and buy from a large dealership for the first time. I have bought numerous new vehicles throughout my life time at smaller dealerships. I had a

Toyota Tundra Crew Cab 1794 w/IForce Max engine

Paul Moos1/25/24

Repeat Customer

I was contacted by Lexi from the Freeman CarPro sales team. She and Mark Smith from the used car department helped me find a used car for my son that would be reliable and fit within his budget. The day after he picked up the car, the alternator went out while we were out. I called Freeman and they came and picked up the car and repaired it at no charge. They also gave us a loaner car to use until the car was fixed. This is why I always use the carpro and I buy my cars from Freeman.

I was contacted by Lexi from the Freeman CarPro sales team. She and Mark Smith from the used car department helped me find a used car for my son that would be reliable and fit within his budget. The day after he picked up the car, the alternator

2009 Honda Accord

Cindy Watts7/1/23

Repeat Customer

They said they didn't have a vehicle in stock like I was looking for, and that I would be placed on a 6 to 9 month wait. And then I never heard from them again.

They said they didn't have a vehicle in stock like I was looking for, and that I would be placed on a 6 to 9 month wait. And then I never heard from them again.

Michael Carver4/2/23

Repeat Customer

We were looking for a Toyota Sienna in the Spring. When we visited Freeman, we were looking for a car that fit 5 car seats, so thinking primarily a Highlander. Our rep did suggest a Sienna and we looked at a Highlander and realized 3 car seats were NOT fitting in the back seat. As we researched later, our best option was the Toyota Sienna 8-seat XLE. Freeman had a wait list but you could not even specify what you wanted. The mark-up was I think $2K and there were about $2K in dealer add-ons that were junk in my option. We actually got to see 2 Sienna XLEs side by side (used) at the Toyota dealership in Richardson. We called a LOT of dealers--even 2 in Oklahoma. We found Robbins Toyota in Texarkana was the only one that would order us what we wanted (early May--delivery around year end) and NO markup. They ended getting something in close to what we wanted (not a perfect match on accessories, but a white 8-seat XLE) and we bought it in mid-June. Our salesperson spent an hour with us going through every single feature before we drove for Allen, TX. I would consider Freeman next time but if the price was the same, I'd probably go with Robbins due to the delivery experience! I purchased a 2019 Ford Escape from 5 Star in Plano (now Dallas). I had an incredible experience and just didn't get that all at Freeman. Also, a newsletter article on cars that fit 4 and 5 car seats would have been helpful! We thought we could fit 3 in my mother-in-law's 2019 Cadillac ST5 (the larger SUV, may have the model wrong). But, due to the height of the car seats and the very slight curve in the upper body, it only held 2 car seats. I can't say enough about the hybrid. Crazy we get 36 MPG in something that large! Our salesperson was okay with communication but I think he basically wrote us off. We were cash buyers, so credit was not an issue. We needed something since we needed a vehicle that would hold 3 car seats at a minimum (which meant we needed to drive 2 cars if we had all the Grands). I will go through the CarPro process again when we purchase our next car. I should also say that our budget rose from $35K to $55K during the process. Even though I read the newsletter, I had no clue how expensive vehicles had gotten since I purchased by 2019 Escape in December 2018.

We were looking for a Toyota Sienna in the Spring. When we visited Freeman, we were looking for a car that fit 5 car seats, so thinking primarily a Highlander. Our rep did suggest a Sienna and we looked at a Highlander and realized 3 car seats were

Laurel Wilson1/3/24

Repeat Customer

I went in and they found a car that met my criteria within a few minutes. The car met my expectations and I purchased it fairly quickly.

I went in and they found a car that met my criteria within a few minutes. The car met my expectations and I purchased it fairly quickly.

Toyota Camry

Patricia Hurley12/16/23

Repeat Customer

Lexy contacted us immediately when I notified Freeman Toyota that I needed a car. She brought an example to us in Mansfield, Texas to test drive. She then brought the car that I wanted to my house along with the paper work for purchase. It was done in a minimum amount of time as I had totaled my car and needed transportation ASAP. My husband has health issues and it is difficult for him to travel even relatively short distances. Lexy saved us a traumatic ordeal and made the Car Pro buying experience not only easy but darn close to delightful. Thank you Lexy, Freeman Toyota and the Car Pro Team. Thank you Jerry and Kevin !!! P.S. get well, Kevin.

Lexy contacted us immediately when I notified Freeman Toyota that I needed a car. She brought an example to us in Mansfield, Texas to test drive. She then brought the car that I wanted to my house along with the paper work for purchase. It was done

Toyota Camry

Joe Hazewski12/8/23

Repeat Customer

The dealership made me feel valued and treated me with the upmost respect. Vehicle purchased for my Grandson. In and Out of the dealership in Record time. Sam S was fantastic.

The dealership made me feel valued and treated me with the upmost respect. Vehicle purchased for my Grandson. In and Out of the dealership in Record time. Sam S was fantastic.

tacoma

John McCorkle11/17/23

Repeat Customer

Freeman Toyota in Hurst was very helpful. I would have bought my new 4Runner from them but the vehicle was not available at their location and I got a better price right up front at Toyota of Denton. I purchased my new 4Runner in Denton but I will use your Car Pro dealer in Hurst for all my service and car maintenance because it is close to home. Thank you for your help.

Freeman Toyota in Hurst was very helpful. I would have bought my new 4Runner from them but the vehicle was not available at their location and I got a better price right up front at Toyota of Denton. I purchased my new 4Runner in Denton but I will

J Michael Smith MD10/16/23

Repeat Customer

I'm finalizing the deal now and my salesman, Lexy, has been outstanding!! I'm surprised it has gone so smoothly being 6 hours from the dealership!! Everything has been by text or by phone. And they will deliver the vehicle to my home in LA.

I'm finalizing the deal now and my salesman, Lexy, has been outstanding!! I'm surprised it has gone so smoothly being 6 hours from the dealership!! Everything has been by text or by phone. And they will deliver the vehicle to my home in LA.

Toyota Sequoia Capstone

Rayford Bruton9/27/23

Repeat Customer

BJ and Tommy were outstanding in helping my wife get her 2020 Ford Escape

BJ and Tommy were outstanding in helping my wife get her 2020 Ford Escape

Ford Escape

Chris Robinett8/26/23

Repeat Customer

Lexi was great. She had some really great options for me to look at. I was unable to find quite what I needed, but when I am ready I will definitely call Freeman.

Lexi was great. She had some really great options for me to look at. I was unable to find quite what I needed, but when I am ready I will definitely call Freeman.

Kathy Carroll8/7/23

Repeat Customer

Outstanding experience! Everything was easy. Lexie is a real pro - so much fun to work with and she is very knowledgeable. Mo was awesome as well - he made sure we understood everything and there was no pressure to buy something we didn't want.

Outstanding experience! Everything was easy. Lexie is a real pro - so much fun to work with and she is very knowledgeable. Mo was awesome as well - he made sure we understood everything and there was no pressure to buy something we didn't want.

2024 Grand Highlander

Michael Clifton3/31/25

Repeat Customer

Was very accommodating in locating the exact vehicle I was looking for and very friendly staff

Was very accommodating in locating the exact vehicle I was looking for and very friendly staff

Land Cruiser 2025

Rabin Sharma3/14/25

Repeat Customer

I went to lease 1 Camry for my son buy I decided yo buy one for myself also. My son got his but the color I was looking gor wasn’t available. I was told that I would get it in a few days but haven’t gotten yet. I was provided with vin#, and am unnecessarily paying for insurance. The sales person hasn’t provided mw with the update.

I went to lease 1 Camry for my son buy I decided yo buy one for myself also. My son got his but the color I was looking gor wasn’t available. I was told that I would get it in a few days but haven’t gotten yet. I was provided with vin#, and am

2025 Camry

Robert Reader2/13/25

Repeat Customer

John Shelton was outstanding, he listened to our wants and needs. His knowledge of the car was complete, and he handled everything from the demo ride to the end. We would recommend him and Car Pro.

John Shelton was outstanding, he listened to our wants and needs. His knowledge of the car was complete, and he handled everything from the demo ride to the end. We would recommend him and Car Pro.

Crown Signia

Alfred Jowitt2/1/25

Repeat Customer

Excellent salesman, very knowlegible, a problem solver! Vehicle delivered to my home on time. A very extensive orientation.

Excellent salesman, very knowlegible, a problem solver! Vehicle delivered to my home on time. A very extensive orientation.

2025 Tundra 1794

David Marshall12/30/24

Repeat Customer

Answered all questions. Able to explain benefits of purchase verses lease. Knowlegable on car options. Very personable

Answered all questions. Able to explain benefits of purchase verses lease. Knowlegable on car options. Very personable

Camry xse model

Charles Saunders12/28/24

Repeat Customer

There was a few days delay hearing from the dealership but CarPro had good follow up.

There was a few days delay hearing from the dealership but CarPro had good follow up.

2025 Toyota Camry Hybrid

steve richardson11/7/24

Repeat Customer

DJ is helping us navigate a difficult ordering environment, as the model is in high demand and keeping us informed during the process

DJ is helping us navigate a difficult ordering environment, as the model is in high demand and keeping us informed during the process

toyota grand highlander awd hybrid

Mike Adams10/20/24

Repeat Customer

They jacked me around on the locally installed options until I had to say I’m not taking them and they said they would order me one. They marked up the interest rate from where I financed it to a rate where I could have gotten it lower if I’d gone direct. Pushed hard on the warranties and I said no and I’m not even listening. They tried to slip in gap coverage without me knowing. Also bought a Subaru with Sewell and the experience was exponentially better.

They jacked me around on the locally installed options until I had to say I’m not taking them and they said they would order me one. They marked up the interest rate from where I financed it to a rate where I could have gotten it lower if I’d gone

Toyota RAV4 Hybrid

Paul Zabielski9/2/24

Repeat Customer

Working with Chance Bishop, who has been responsive. Close to a deal, but shipping charge is excessive at $2500. from their dealership to zip code 44077 (northeast Ohio). I checked Montway, the charge is $809. Communication lines remain open.

Working with Chance Bishop, who has been responsive. Close to a deal, but shipping charge is excessive at $2500. from their dealership to zip code 44077 (northeast Ohio). I checked Montway, the charge is $809. Communication lines remain open.

Patty Stepp8/14/24

Repeat Customer

Awesome experience. No high pressure and no back and forth. Great experience.

Awesome experience. No high pressure and no back and forth. Great experience.

2018 4Runner

Clay Yandell7/29/24

Repeat Customer

Our Salesman new his product and new the Carpro process. It made the process simple and easy

Our Salesman new his product and new the Carpro process. It made the process simple and easy

2025 Camry LE

Dean DuBal7/13/24

Repeat Customer

Absolutely treated me like I was a VIP. If you haven't used any of the CarPro partners, I urge you to give them a try. You won't be disappointed.

Absolutely treated me like I was a VIP. If you haven't used any of the CarPro partners, I urge you to give them a try. You won't be disappointed.

Joe Reeder5/16/24

Repeat Customer

Great team at Freeman, both the sale person and sales manager were prompt in initial contact were very helpful in helping us meet our final objective in find the perfect fit for us. No tush no pressure just in-depth information and pointing out the plus and minus of both models we were considering. This our 2nd purchase from this dealership, they are always a level above other dealerships in the area.

Great team at Freeman, both the sale person and sales manager were prompt in initial contact were very helpful in helping us meet our final objective in find the perfect fit for us. No tush no pressure just in-depth information and pointing out the

Toyota Venza limited

Michael Turner5/10/24

Repeat Customer

Very easy to deal with showed me the truck, drove it . J Patterson was out but Lexy answered all questions BJ did the pricing Lexy was outstanding. exactly what I expected from Freeman and Jerry Reynolds. 3Tacoma's from Freeman. Lexy is Also going to deliver the truck.

Very easy to deal with showed me the truck, drove it . J Patterson was out but Lexy answered all questions BJ did the pricing Lexy was outstanding. exactly what I expected from Freeman and Jerry Reynolds. 3Tacoma's from Freeman. Lexy is Also going

Toytota Tacoma

Steve Peck3/31/24

Repeat Customer

Overall, a very disappointing experience. I've had much better experience in the past with dealerships that didn't have a "Car Pro". I never received any communication from the Freeman "Car Pro". I communicated with an Internet manager and a salesman. Here's how my experience went on Friday 3/29 (and I drove 1-1/2 hrs to get to the dealership). **I showed up at the agreed upon time but my contact salesman said he was involved with another customer. He was carrying a drill with him. **We went out to the lot and he showed me one Tundra (a limited, which was out of my price range). **Salesman said he had a couple of gray ones and he left us in the lot while he went into the building. **When he didn't return after 5 minutes or so, my wife and I walked to the building and stood outside waiting for him. **He eventually came out with some keys in his hand and said he had a black one and he would pull it around to look at. **After another 5 minutes or so, a sales manager came out with another salesman and told us "T" was busy with another customer and this new salesman would help us. **The new salesman then asked me what I was looking for (he was a bit hard to understand because of his accent). So I mentioned pre-owned Tundras. He said he wasn't sure what they had in stock. **At that point, I decided to leave because nobody seemed to know what I was looking for, what they had in stock or where they were located and we were tired of standing around waiting.

Overall, a very disappointing experience. I've had much better experience in the past with dealerships that didn't have a "Car Pro". I never received any communication from the Freeman "Car Pro". I communicated with an Internet manager and a

Anthony Palmer3/26/24

Repeat Customer

The best car buying experience I ever had.

The best car buying experience I ever had.

2024 corolla

Jonathan Howell3/13/24

Repeat Customer

Amber was very kind and detailed in any questions regarding the Camry, especially with the electronics. She made sure that everything was to my liking, including feel of the car and how it handled. I would highly recommend her to anyone else

Amber was very kind and detailed in any questions regarding the Camry, especially with the electronics. She made sure that everything was to my liking, including feel of the car and how it handled. I would highly recommend her to anyone else

2024 Toyota Camry

Joe Degan3/10/24

Repeat Customer

Bill was a great salesman. Very knowledgeable and Johnny on the spot. But I am too far upside down to make the deal work for me.

Bill was a great salesman. Very knowledgeable and Johnny on the spot. But I am too far upside down to make the deal work for me.

Mario Khouri2/17/24

Repeat Customer

I had a really good experience with Kenneth. He was honest and there were not any games. I recommend car pros. I got the best for my budget.

I had a really good experience with Kenneth. He was honest and there were not any games. I recommend car pros. I got the best for my budget.

Toyota Corolla 2023

Scott Johnson2/11/24

Repeat Customer

There was no run around Lexy was very knowledgeable and I will definitely buy my next vehicle through the car pro process

There was no run around Lexy was very knowledgeable and I will definitely buy my next vehicle through the car pro process

Toyota 4 Runner

David Ranney1/31/24

Repeat Customer

Z was very helpful from the beginning to the end and beyond.

Z was very helpful from the beginning to the end and beyond.

James M Smith1/30/24

Repeat Customer

I’ve never done a car buy on line and this was absolutely the best with the trade in and everything

I’ve never done a car buy on line and this was absolutely the best with the trade in and everything

Toyota Sequoia Capstone

Jerry V.1/24/24

Repeat Customer

Lexus (Lexi) was helpful and knowledgeable but, could never get ALL of our 1st choice options for the RAV4 we wanted. (XLE(+) Hybrid: made in Japan, Lunar Rock ext, gray int, no extra bs...) We got frustrated at not getting that, so searched for other dealers (and she didn't return calls/emails later in the search)... did find and get this exact vehicle through a dealer in Denison. Though the transaction didn't go as "smooth" as it probably would have through Lexus. Got an XLE Premium but, for basically $40K (and 857 credit score!) ... the passenger seat is still manually operated and NO CD player!?!? (sigh... lol) Curious, it is Loud when in reverse and just using ECO/battery power! Takes some getting used too... Thank you Lexi for the education and for trying to help us.

Lexus (Lexi) was helpful and knowledgeable but, could never get ALL of our 1st choice options for the RAV4 we wanted. (XLE(+) Hybrid: made in Japan, Lunar Rock ext, gray int, no extra bs...) We got frustrated at not getting that, so searched for

Paul Olmstead1/23/24

Repeat Customer

She was very patient answered all our questions and spent a lot of time with us, great experience

She was very patient answered all our questions and spent a lot of time with us, great experience

Toyota Rava XLE

Randall Hatfield6/30/23

Repeat Customer

lexie from freeman never got to me tried several times . I guess wanting rav4 was too hard to get so just dropped me

lexie from freeman never got to me tried several times . I guess wanting rav4 was too hard to get so just dropped me

Martin Taylor1/14/24

Repeat Customer

Great attention early on, then dropped the ball at communication. This would have been Ok but we bought a RAV4 3 months ago from Freeman and the selling process was exceptional but wrapping up the purchase in finance was the worst experience in our entire 40 years of car buying. And that’s not hyperbole. Freeman remembered us and still stumbled in getting the truck delivered as promised. Love the truck, its just if you make a promise to do so something and can’t do it, you should call the customer to explain. Not me calling them to ask about it.

Great attention early on, then dropped the ball at communication. This would have been Ok but we bought a RAV4 3 months ago from Freeman and the selling process was exceptional but wrapping up the purchase in finance was the worst experience in our

Toyota Tacoma

John Mayes12/14/23

Repeat Customer

Lexus was great. She kept me informed, gave us a great deal. We had an issue with our credit report and she helped out with that as well.

Lexus was great. She kept me informed, gave us a great deal. We had an issue with our credit report and she helped out with that as well.

Ruth Foote12/9/23

Repeat Customer

Manager introduced us to Kenneth. He was very helpful during the whole experience and explained everything well.

Manager introduced us to Kenneth. He was very helpful during the whole experience and explained everything well.

Toyota Rav4

Don Herring11/15/23

Repeat Customer

General Manager Robert turned us over to salesman Tommy Chau. Tommy was knowledgeable and happily looked up answers to any questions he was uncertain about. We were looking for a hybrid Grand Highlander Limited. We fully expected to have to order the vehicle. Unfortunately, the dealer didn’t have any big SUV hybrids available to test drive, nor did they have a Grand Highlander Limited or Platinum for us to look at. Tommy did the best he could with what they did have.

General Manager Robert turned us over to salesman Tommy Chau. Tommy was knowledgeable and happily looked up answers to any questions he was uncertain about. We were looking for a hybrid Grand Highlander Limited. We fully expected to have to order

Matt Thiara10/29/23

Repeat Customer

BJ called me in Scottsdale AZ I am going to order the Toyota Tundra Limited special edition that Jerry had in the newsletter. Toyota will only have about 1500 of these special editions. BJ called and said he called his Toyota rep in Dallas and we are the first ones on the list. We will be placing the order in 2024. BJ is a really nice man, so easy to talk too. Matt

BJ called me in Scottsdale AZ I am going to order the Toyota Tundra Limited special edition that Jerry had in the newsletter. Toyota will only have about 1500 of these special editions. BJ called and said he called his Toyota rep in Dallas and we

Steve Short9/6/23

Repeat Customer

The process was so nice - never was at the dealer for more than an hour anytime I was there. Sam kept me informed on status of the car as it was coming into the dealer - very easy and no haggle price, great trade in price

The process was so nice - never was at the dealer for more than an hour anytime I was there. Sam kept me informed on status of the car as it was coming into the dealer - very easy and no haggle price, great trade in price

2023 Toyota Corolla

Peter Haishun8/31/23

Repeat Customer

Mr. Tommy Chau is a mind-reader! I had sent him a general idea of what type 4Runner I wanted, and when I came in for a test-drive, he had the one ready outside that I ended up buying! One of my preferred colors too!

Mr. Tommy Chau is a mind-reader! I had sent him a general idea of what type 4Runner I wanted, and when I came in for a test-drive, he had the one ready outside that I ended up buying! One of my preferred colors too!

2023 Toyota 4Runner TRD Off-Road

Keetsie Berbel8/2/23

Repeat Customer

Our experience with Freeman Toyota was amazing. Maverick worked with us to procure the exact vehicle we wanted even though one was not on the lot initially. The perfect RAV4 became available and Maverick kept us advised of the pricing and the arrival of the vehicle. He took us for a test drive and showed us many of the features and even guided us to the bank since we were not familiar with the area (we drove 250 miles to get the vehicle we wanted). We couldn't be more pleased with Freeman Toyota and would gladly consider them for future Toyota purchases.

Our experience with Freeman Toyota was amazing. Maverick worked with us to procure the exact vehicle we wanted even though one was not on the lot initially. The perfect RAV4 became available and Maverick kept us advised of the pricing and the

Neil Johnston7/19/23

Repeat Customer

Very happy with carport. Not so happy with Freeman. Paid 15 k down early July. Car was supposed to be delivered 7/10/23 +/- and car has been stuck in houston without transport to bring it to freeman

Very happy with carport. Not so happy with Freeman. Paid 15 k down early July. Car was supposed to be delivered 7/10/23 +/- and car has been stuck in houston without transport to bring it to freeman

2023 Toyota Venza limited

Adam Steiger3/20/25

Repeat Customer

Sad to say I had an unpleasant Car Pro used car buying experience. We spent 2+ hours haggling to sell the car at the price listed online and telling the finance team “no” multiple times to warranties. They did not disclose the interest rate until the end of the transaction despite asking a few times during the negotiation. Only received one key as I was ready to drive away. Overall, I did not feel welcomed or treated any different than a random customer.

Sad to say I had an unpleasant Car Pro used car buying experience. We spent 2+ hours haggling to sell the car at the price listed online and telling the finance team “no” multiple times to warranties. They did not disclose the interest rate until

Beverly Davidson2/21/25

Repeat Customer

I worked with William "Bill" Bates. He was very patient and thorough. He was knowledgeable about the cars and he answered all my questions. Overall happy with the experience.

I worked with William "Bill" Bates. He was very patient and thorough. He was knowledgeable about the cars and he answered all my questions. Overall happy with the experience.

Toyota Corolla Cross XLE

Jan Pinkston2/8/25

Repeat Customer

Mr Jerry Patterson could Not have been more helpful. Got me the best deal and ordered me what I wanted at a great price. Love the help received.

Mr Jerry Patterson could Not have been more helpful. Got me the best deal and ordered me what I wanted at a great price. Love the help received.

2025 Toyota Highlander

Gary Derrick1/5/25

Repeat Customer

From the initial "lot look" through the visit to the finance department for the deal signing the experience was both professional and comforting. Everything was spelled out on each step of the way with options and recommendations.

From the initial "lot look" through the visit to the finance department for the deal signing the experience was both professional and comforting. Everything was spelled out on each step of the way with options and recommendations.

2025 Toyota Tundra 1794 Edition

Donald Bratton12/29/24

Repeat Customer

I ended up working with Tim Adekanye as Jerry Pattersn was tied up with another group. Tim was very good to work with and introduced me to Jerry after my test drives. The overall experience was very good. They were professional and polite. They did not offer me a fair price for my trade in considering thy had it listed for sale in a couple of days for $5,595 more than they offered me and the trade in was very clean inside and out and was in very good shape since I had it in for service less than 2 weeks before I traded it in. I would recommend using CarPro and will use them the next time anyone in my family purchases a new car as the process was mostly smooth and little hassle. Freeman Toyota could tighten up their process as I had to wait more than 30 minutes to meet with a finance person just to hand them a check for the purchase price as I was not financing and after that wait and meeting I had to wait over an hour for my new car to go through detailing. They should have told me in advance about the wait times or rescheduled the process.

I ended up working with Tim Adekanye as Jerry Pattersn was tied up with another group. Tim was very good to work with and introduced me to Jerry after my test drives. The overall experience was very good. They were professional and polite. They did

2025 Rav4 Limited

Kacy Duncan12/2/24

Repeat Customer

BJ at Freeman has always been absolutely amazing!! Blake was a huge help and really enjoyed working with him! We’ve bought 3 vehicles through carpro at Freemam, would do it any other way!!! God Bkess and Merry Christmas Jerry!!!!!

BJ at Freeman has always been absolutely amazing!! Blake was a huge help and really enjoyed working with him! We’ve bought 3 vehicles through carpro at Freemam, would do it any other way!!! God Bkess and Merry Christmas Jerry!!!!!

Toyota Camry

Steven Hansen10/26/24

Repeat Customer

Not sure I actually worked with CarPro. The Internet Manager took care of me

Not sure I actually worked with CarPro. The Internet Manager took care of me

Toyota Tacoma

Brent Wright10/13/24

Repeat Customer

Made an appointment, showed up, was handed off to no less than three people before Muhammad helped me. Very good product knowledge but the pricing was not so great. Bought from Vandergriff Acura from Wesley in 2021 and had a totally different experience.

Made an appointment, showed up, was handed off to no less than three people before Muhammad helped me. Very good product knowledge but the pricing was not so great. Bought from Vandergriff Acura from Wesley in 2021 and had a totally different

Byron Young8/30/24

Repeat Customer

Experience was very good. Communication and follow up was good. Kenneth Anderson at Freemen Toyota was a great representative of the Car Pro experience. He was knowledgeable and very easy to work with, as was Brandon and others there.

Experience was very good. Communication and follow up was good. Kenneth Anderson at Freemen Toyota was a great representative of the Car Pro experience. He was knowledgeable and very easy to work with, as was Brandon and others there.

Toyota Tundra HV 4x4 Limited Crewmax 5.5

Chuck GREEN8/2/24

Repeat Customer

This was the third Toyota I obtained from Freeman Toyota. John Shelton jumped through hoops to get me the car I wanted. Darren in appraisals was great with my trade-in and James Padilla in finance made the the process smooth. Thanks again.

This was the third Toyota I obtained from Freeman Toyota. John Shelton jumped through hoops to get me the car I wanted. Darren in appraisals was great with my trade-in and James Padilla in finance made the the process smooth. Thanks again.

Toyota RAV4

Robert Odle7/21/24

Repeat Customer

Horace Richardson, Brandon Nanbors alone with the entire staff were outstanding and in and commented under 2 hours.

Horace Richardson, Brandon Nanbors alone with the entire staff were outstanding and in and commented under 2 hours.

Toyota/Corolla Cross

Ruth Pixley6/9/24

Repeat Customer

Super easy- we needed a car quickly for my daughter , we decided on what we needed, called Freeman and went in - they explained option of leasing which worked better as she was a first time buyer with no real credit - very happy with the car and the experience

Super easy- we needed a car quickly for my daughter , we decided on what we needed, called Freeman and went in - they explained option of leasing which worked better as she was a first time buyer with no real credit - very happy with the car and the

2024 Corolla cross

Barry Toor5/15/24

Repeat Customer

Tommy Chau gave me a price within minutes and found the vehicle I wanted. Because it did not hit the port yet, and was destined for another dealer, Tommy told me two weeks. Every thing happened in one week, and I did not even have to leave a deposit, as he was a man of integrity!! Excellent service!

Tommy Chau gave me a price within minutes and found the vehicle I wanted. Because it did not hit the port yet, and was destined for another dealer, Tommy told me two weeks. Every thing happened in one week, and I did not even have to leave a

2024 Toyota Corolla Cross

Luther EDDLEMAN4/27/24

Repeat Customer

My experience was great thanks to my sales guys John Shelton and BankyBodunrin and finance guy Shane Got in on the $299 lease deal. Love the car. Thanks Jerry and Dain

My experience was great thanks to my sales guys John Shelton and BankyBodunrin and finance guy Shane Got in on the $299 lease deal. Love the car. Thanks Jerry and Dain

bz4x Toyota EV

Ron Reiner3/30/24

Repeat Customer

Lexus Jaramillo was our CarPro contact/sales rep at Freeman. She was knowledgeable about the product and about the process necessary for us to get the model and features that we wanted. The car was ordered and she informed us when it would be built and then delivered to Freeman Toyota. She kept us informed during the build process and called as soon as our car arrived at Freeman Toyota. The buying process dealing with "Lexy" was stress free and fair. I am already recommending CarPro and Lexy to friends and family.

Lexus Jaramillo was our CarPro contact/sales rep at Freeman. She was knowledgeable about the product and about the process necessary for us to get the model and features that we wanted. The car was ordered and she informed us when it would be built

camry xle hybrid

Jeffery Moore3/18/24

Repeat Customer

We were impressed with the professional and friendly service, even though we could not come to the terms we needed they were very open and upfront about the pricing. Very pleasant experience over all.

We were impressed with the professional and friendly service, even though we could not come to the terms we needed they were very open and upfront about the pricing. Very pleasant experience over all.

Fred Knopp3/12/24

Repeat Customer

We worked with Lexy, very pleasant young lady and very professional. She showed us two different cars for comparison and outlined the pluses of each vehicle to the other. Seemed a very busy day at the dealership and she managed her time between several customer’s including us. She did a fantastic job. We are looking forward to purchasing a vehicle from Lexy, hopefully in the near future.

We worked with Lexy, very pleasant young lady and very professional. She showed us two different cars for comparison and outlined the pluses of each vehicle to the other. Seemed a very busy day at the dealership and she managed her time between

Jim Ivey2/20/24

Repeat Customer

I have put my name on a waiting list for the hybrid to come later in the spring. I worked with Kenneth Anderson and he was perfect for us

I have put my name on a waiting list for the hybrid to come later in the spring. I worked with Kenneth Anderson and he was perfect for us

2024 Toyota Tacoma

David Thomas2/14/24

Repeat Customer

All went well initially but after reserving a vehicle (with my name on it), it was sold to another buyer. After a few emails with Jerry another was found in West Texas. Don't know if that was a coincidence but my gut feeling is that he contacted them due to the effort they put forth to trade for it. I am happy with the end result.

All went well initially but after reserving a vehicle (with my name on it), it was sold to another buyer. After a few emails with Jerry another was found in West Texas. Don't know if that was a coincidence but my gut feeling is that he contacted

2023 Toyota Tacoma

Chuck Smith1/31/24

Repeat Customer

I worked with Lexi. She’s an outstanding car professional. Unfortunately, no new Toyota Priuses were available for sale in my time frame.

I worked with Lexi. She’s an outstanding car professional. Unfortunately, no new Toyota Priuses were available for sale in my time frame.

Joseph Mayer1/30/24

Repeat Customer

Even though I wasn’t able to make a deal on the used car I was looking. Freeman bent over backwards to take care of me. What an outstanding dealership

Even though I wasn’t able to make a deal on the used car I was looking. Freeman bent over backwards to take care of me. What an outstanding dealership

Dennis Oneill1/26/24

Repeat Customer

Freeman Toyota and John our sales person were awesome.

Freeman Toyota and John our sales person were awesome.

Toyota Camry XSE V6

Joseph Hazewski11/30/23

Repeat Customer

Carpro is an excellent website. I have purchased several vehicles using their process . the last attempted purchase was not completed as Freeman didn’t offer a monitory advantage.

Carpro is an excellent website. I have purchased several vehicles using their process . the last attempted purchase was not completed as Freeman didn’t offer a monitory advantage.

tacoma

Robert Ek1/23/24

Repeat Customer

Our 1st attempt through the CarPro process was a total mess - we actually got "ghosted" by the Freeman salesperson. But I trusted your system, and with the 2nd submission, Rick Simpson called us back immediately and he was such a professional. So much so that after my 4Runner came in (had to get on a list), we purchased a Rav4 for my wife. Not only is Rick a stand-up guy he found a few "Jerry" discounts, including both extended warranties. We had not been inside of a car dealership for decades because of past experiences, but because of how we were treated I highly recommend the CarPro process!

Our 1st attempt through the CarPro process was a total mess - we actually got "ghosted" by the Freeman salesperson. But I trusted your system, and with the 2nd submission, Rick Simpson called us back immediately and he was such a professional. So

Toyota 4Runner and Rav4

NaTasha Bull1/23/24

Repeat Customer

My experience with Carpro was awesome, I agreed with value I wanted to spend, customer service by BJ super awesome and I will be purchasing again. I have never had service this good before. I am sold, I will always use car pro

My experience with Carpro was awesome, I agreed with value I wanted to spend, customer service by BJ super awesome and I will be purchasing again. I have never had service this good before. I am sold, I will always use car pro

XSE Highlander

David Whiting1/1/24

Repeat Customer

Things went very well. The final purchase took longer than lead to believe. My wife works retail and this time f the year is busy. This took way to much of her one day off.

Things went very well. The final purchase took longer than lead to believe. My wife works retail and this time f the year is busy. This took way to much of her one day off.

Toyota RAV4

Jesse ODell12/9/23

Repeat Customer

CarPro gives a lot of information on the vehicle you are looking at. The sales person was very knowledgeable on the vehicle.

CarPro gives a lot of information on the vehicle you are looking at. The sales person was very knowledgeable on the vehicle.

Toyota Corolla le

Scott Leachman12/6/23

Repeat Customer

We could not make the numbers work but everyone was very helpful and honest

We could not make the numbers work but everyone was very helpful and honest

Mark Stephenson11/13/23

Repeat Customer

Worked with Tommy Chao and Jerry Patterson. They found the exact car I wanted, kept me in the loop as to arrival date and gave me exact price for car and extended warranty up front. I was in and out in 45 minutes when I went to buy it.

Worked with Tommy Chao and Jerry Patterson. They found the exact car I wanted, kept me in the loop as to arrival date and gave me exact price for car and extended warranty up front. I was in and out in 45 minutes when I went to buy it.

Ken Foley9/28/23

Repeat Customer

My grandson decided he wanted a new Mazda rather than a Toyota

My grandson decided he wanted a new Mazda rather than a Toyota

Jennifer Stanley9/5/23

Repeat Customer

I was never contacted by a sales representative after submitting my inquiry through CarPro other than an automated “we received your inquiry and will get back to you shortly.” Ended up calling the dealership and setting up an appointment, but definitely didn’t receive any “VIP” kind of treatment upon arrival. My sales rep was James B and he kept trying to get me to buy a car I didn’t really want and wanted to pull my credit for financing on the car I didn’t want. Other sales reps may be better, but I was less than impressed with James and felt that he was trying to take advantage of me cause I’m a female who was on her own at the dealership.

I was never contacted by a sales representative after submitting my inquiry through CarPro other than an automated “we received your inquiry and will get back to you shortly.” Ended up calling the dealership and setting up an appointment, but

Jim Dodson8/10/23

Repeat Customer

The vehicle I was interested in was not available. The rep assigned to me always sounded real busy delivering cars. Whatever that means. I also received an email from Samuel Scarlett who said I should come down and look at the highlander he had. I wanted to see the hybrid max to see if I even wanted a highlander. My first message from Samuel he didn’t even identify himself so I was sure it wasn’t a phishing attempt. He told me he was the sales manager. When I’ve worked with other car pro dealers I didn’t have to ask who they were.

The vehicle I was interested in was not available. The rep assigned to me always sounded real busy delivering cars. Whatever that means. I also received an email from Samuel Scarlett who said I should come down and look at the highlander he had. I

Kyle Jones7/26/23

Repeat Customer

Lexy was easy to deal with and very good. She got me in and out as well as she could on short notice, I gave her I was coming.