
Trey Russell is an experienced auto industry professional at Sam Pack's 5 Star Ford - Carrollton in Carrollton, TX. He became a Certified CarPro Friend in January 2005.
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- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
Based on 54 reviews
Best car buying experience ever. Car was delivered as promised.
Ford Explorer
I have worked with this dealership for the last fifteen years. The CarPro radio show was the reason I reached out to this dealership and have now purchased over 65 vehicles from the Carrollton location.
Ford Mustang GT Premium Convertible
Very easy no pressure
Ford f150
Very knowledgeable and helpful
2024 ford f150
I just recently filed bankruptcy was looking for somebody that was bankruptcy friendly and understood my situation.. and I feel like all that was addressed and satisfied at Sam pack... Totally satisfied with my sales rep and with the vehicle I
2018 F 150
They were able to find an Explorerwith cloth not leather seats. I believe if wax in Detroit snd they said probably 3 weeks and if arrived 7 days after thd order
2023 Explorer
I have bought four vehicles thru Car Pro
Ford F250 Super Duty
I cannot say enough good things about Frank at five star ford, who was our car pro dealer. Everyone in the process was so kind and helpful. And omg, they were soooooo fast! It was like I said I wanted X type of car & they literally had it
Food explorer XLT
My hat is off to RJ and Frank Goswick for the care given to my wife and I as we embarked upon purchasing a new truck. We could not ask for any better treatment or fairness in our trade ins and the price of the truck. No pressure. Just plain facts
Ford F150 Lariat
Was directed to Rueben Krause (sales manager), he sent me to his brother. They were supposed to get me a $500 reduction to close the deal, which I agreed to. I have not seen it. I should not have trusted them.
Great experience! Reuben, the sales manager, connected us to Larry, one of the salesmen. That made me a little nervous at first, but Reuben set the standard and checked on us throughout the process. We ended up finding a great vehicle for my son.
They have been very responsive and helpful.
Could not have asked for a better experience. You all set me up with Trey Russell, from 5 star ford in Carrollton. He called me personally and we set up a time for an appointment, a week later. The day of the appointment David Baldovin called me and
We are shopping for a new truck and and visited 5-Star Ford Twice now. Reuben and Brendan and RJ have been awesome to work with. We narrowed our decision down to a '21 PowerBoost Lariat and are trying to lock in our options before ordering. We are
I did not have my VIP pass with me, but did tell them that CarProUSA sent me their way and if that wasn't the VIP treatment then I don't know what would be. They contacted me while we were on vacation, which was fine. Reuben asked what we wanted, I
Very friendly non pressured experience--not sure if that was because I had previously purchased a vehicle there or not?<br>
This was my sixth CarPro purchase, I did the deal with a total of five text messages in about ten minutes and the price was $50 lower than the lowest kbb.com fair price. This is the only way to buy a car.
Bobby and Jeff were very courteous, helpful and friendly. We struck a deal in 30 minutes.....Thanks for your assistance Jerry!
Trey and Adam were both quick to respond, located the vehicle I was looking for and priced it right. The entire process was smooth.
Ford F150
I saw Chris who was a little dismissive of research knowledge. He told me how well the program takes care of carpro customers. Showed the vehicles and gave me a a no hassle quote that would give a 2% discount I ended up at another dealer with a 10%
Awesome. Trey was great to work with and was extremely fair with me throughout the entire process. Charles was very helpful with introducing me to the truck its equipment. Very knowledgeable. Would most definitely buy another vehicle from them!
Ford F250
Good experience overall.
2022 F250
Had a bit of a rough start but RJ and Trey understood the issue, dealt with it and took care of it. Professional, great communication and great follow through.
Ford Explorer (two of them)
The staff at Five Star Ford went well above and beyond to make my car buying experience good!
Ford F-150
Trey always does outstanding staying in timely contact with us, we are a re-repeat buyer from this location and ALWAYS have a great business experience
2024 Expedition Max King Ranch
Trey was very responsive and got back to me within hours to find out my requirements and start the process. At the dealership, I worked with Alan on his team. They did not have an acceptable Edge on their lot and the first one we found had been
Ford Edge
Trey Russell and his staff are courteous, patient and professional. They exhibit a high level of integrity.
2023 F150 King Ranch
I've been delaying my response due many reasons (New grandchild staying in NICU, family visiting, house problems, etc) Been pleased with experience. Knowing that I was coming in with a Car Pro reference, I feel like I was treated with some
Mustang Mach E
This was our 3rd vehicle from Trey Russell’s team. Reuben and Jared were outstanding. Considering the closing model year and crazy values, I got a terrific deal and the “usual” VIP treatment from Five Star.
5 stars for the team that Trey Russell has handling the CarPro Listeners at the the Carrollton Sam Packs Five Star Ford location. Reuben Krause set me up with Alex Ruvacaba to test drive a 2.7L & 3.5L F-150 and to spec out my special order on
I received a call from Reuben Krause, we arranged a meeting the next morning. I was shown a comparable vehicle to what I was interested in and test drove it before deciding to place my order for exactly what I want. This process was quick and all my
Bought a second vehicle from the awesome team at Five Star Ford Carrollton in just less than a year. Reuben and Christopher Krause made this purchase easy as can be. Finance hook me up with a great deal on extended warranty. This is my go to Ford
Reuben was great and tried to help any way he could.
This is the fourth vehicle I have purchased through CarProUSA.
I don't purchase new trucks often, I like to drive them until the wheels fall off. My current f-150 has nearly 250k miles on it, that I purchased from your son, BJ (I am very sorry for you loss) back in 2008. I just replaced it with a 2018 f-150 and
I had a great experience, and love my new van!
Was fortunate to work with Jared Wingard and absolutely satisfied with all aspects of the process
Ford Maverick
People were helpful and knowledgeable
F250
The process was well done. I provided the information about the truck was looking for (year, mileage, and price range). I was contacted immediately afterwards. Unfortunately, the dealer did not have anything available that met my criteria.
The gang at Five Star Ford in Carrollton are awesome. I feel like they are friends. They always answer my questions and aim to please!
2023 Ford F150
We have purchased last 5 carss as and truck from 5 Star Carrollton. We received excellent service because of carpro connection. We will always go there to purchase our cars and trucks!!
2022 Ford Explorer
I had the pickup on order for probably 6 or 7 months but there was no movement in production. The dealership refunded my $500 deposit and told me that if the pickup ever came in, that they would give me dibs. It finally came in over 9 months since I
F250 Platinum Tremor
Again, I am helping someone else get a car and using the Car Pro Dealers are the best. A young man had a totaled car and needed something quick Sam Packs 5 Star Carrollton supplied this young man with an awesome experience. He was able to purchase a
2015 Ford Fusion
As expected, the car pro experience was great. Alan had my truck options ready for me to pick out what I wanted. Purchase process was a breeze.
Ford F150 Platinum
This is my 5th vehicle to purchase through CarPro. All have been great experiences. Sam Pack Five Star Ford in Carrollton is outstanding! No funny stuff, just straight forward and honest. Everyone there, Trey, RJ, Alan, Raj, Alex, Tommy, and Joe all
Ford F150
The entire buying experience was excellent. Alex Huerta was amazing and attentive and had excellent follow up skills. Highly recommend him and Sam Packs Ford
Five Star Ford treated me like a VIP. Great Experience !
Disappointing. I left a message for Trey on Friday, he returned the call on his way into work on Saturday. Told him I had a 2019 Fusion coming off lease. He returned the call later in the morning needing more information and he would call me back.
Great experience, from beginning until the end. Rebeun didn't play games, and made it happen. He even had his brother to pick me up from home once my car had arrived to dealership from another dealership. Car had 27miles on it total. It's a
As always, Reuben was great in getting our daughter our of her escape SEL 201A package into an Edge. Only the SE, but still nicely equipped. Payment would have gone DOWN about $10, but we added window tint for the front door windows and weathertech
He was nice person, however he seemed new, so the process took awhile.
The buying experience was as promised by CarPro. Mr. White and Mr. Long were knowlegeable and personable. The purchase of the vehicle was straight forward and without any difficulty. The selling price and the trade-in offer were upfront and arrived
I purchased my fourth vehicle from 5 Star Ford last week, and it was my sixth CarPro deal. totally painless, upfront pricing, and I did the whole deal by texting and it took me five minutes. Awesome!
I had bought a new vehicle from this dealership almost a year ago, but wanted to explore trading for a smaller vehicle. My contact person wasn’t available, so the dealership researched and found my previous salesman. He was off property
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