Kelly Wolfenberger

Very friendly. No pressure. No BS. Easy and painless experience.

Disappointed. The Sales Manager, Jordan Wright, called me on Friday and I set an appointment for Monday evening. I let him know that I was wanting to test drive and S3. He let me know that there was not an S3 in stock but I could test drive an S4. We get there Monday evening and we let the front desk person know our name and that we had spoken with Jordan. From that point we wait for what felt too long for when you have an appointment. Jordan finally comes out and ask us "What can I help you with?" He had no recollection of our names and why we were there...he didn't even attempt to use the name information we had given to the front desk person to try and appear to know why we were there. He hands us off to a salesperson only to be told we had nothing to test drive. Why didn't I get told that on the phone Friday? Instead, we drive from Richardson to Mckinney in 5:00 traffic? They just need to get more organized and remember conversations with potential clients. I have used your services multiple times as a guide on what dealerships to work with and this is the first time I have ever been disappointed in the level of customer service provided. Thank you, Gina O'Neal

Kelly and her staff (I met several) were first class. I ordered an Audi A7 Prestige. Sadly unknown delivery date. Waiting patiently.

I ordered and got a deal on a SQ8 that is in short supply. They have been working long and hard to find a car with the color and equipment I want they can trade for. I am in the Austin area so all communication is remote. I have a good feeling about dealing with them. This will be the second car I bought in the past 12 months with your assistance. Go Jerry!

Professional. Easy to work with. No pressure. We drove from University Park to McKinney to specifically deal with a Sewell Dealership.

Thanks for making the trip from University Park for your purchase of your new vehicle at Sewell Audi McKinney! Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Fast follow up on my phone call to get RSQ-8 ordering information when it is available.

Thank you so much for sharing your experience with CarProUSA and Sewell Audi McKinneyh. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

My experience was delightful. Several of the employees introduce themselves to me, and we’re very friendly and helpful.

Last week, I used your VIP Pass connection to reach out to Kelly Wolfenberger at Sewell Audi McKinney. I was ready to trade my 2019 Q7 in for a new 2023 Q7 TSFI quattro. We corresponded by email about a particular vehicle in their inventory and she had it ready to show when my husband and I arrived. The sales manager, Jordan Wright, came up to us and introduced himself and Lizzy Rigg. Lizzy is a natural and we really enjoyed working with her. She walked us through the process, and the test drive was the first step. After an appraisal of the trade-in, she came back with a fair price. I wanted to write my check for an even number, so I asked for the price to be rounded down. Lizzy took the copy of the VIP Pass that I had printed and waved it down the hall to Jordan, the sales manager. They both came back smiling and laughing and agreed. It was the smoothest vehicle transaction I’ve ever experienced. I give Five Stars to Sewell Audi in McKinney, and to Kelly, Lizzy and Jordan. Carol McIntosh Waco, Texas CarPro account is under my husband’s email: mcintosh2382@gmail.com. He worked with CarPro to buy his 2022 Hyundai Santa Cruz from Freeman Hyundai earlier this year.

Finally had the opportunity to be one of Car Pro's VIP customers and worked with two delearships, Sewell Infinity Dallas and Sewell Audi McKinney. Gina and Kelly and both of their teams were awesome at reaching out to us, not to pressure us into buying a car, but to make sure we were being taken care of as we considered buying a car. In the end, we settled on the Audi Q5 Sportback over the Infinity QX55 and are very happy with the deal we got. Thomas and Orlando worked together to insure we were happy with the deal and the whole team from Finance to the Service Dept has been awesome to work with.

The general manager came and visited with me. I can't remember her name but very pleasant. I was treated very well

I have had many cars from VW Touraeg TDI(the last 2) to Acura MDX, Toyota 4-Runners and many others.<br>This was the best buying experience in purchasing new cars in 35+ years.<br>Immediately was given a 14.7% discount off an Audi Q7 and then offered more for my 2014 Touareg TDI than I expected to receive.<br>Ultimately came up even a bit more in the offer for my car.<br>I was very impressed with the professional people I dealt with at Sewell Audi.<br>I went to other dealerships for Audi and Lexus.<br>None of them made nearly as good an offer as Sewell Audi.<br><br>

Congratulations on your new Sewell Audi! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sewell Audi McKinney were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Exemplary experience

Thank you so much for sharing your experience with CarProUSA and Sewell Audi McKinney.Saadallah El Jundi and the team will be thrilled to hear your feedback!

Knowable of all aspects of the vehicle. The upsale of deal options was not as persistent as other dealers in the past.

Overall great buying experience. Kelly the GM stopped by to introduce herself at my initial visit and Garrett provided excellent, friendly service from my order in November to delivery 5 months later.

I submitted a dealer request via CarPro one evening and to my surprise I received a response from Ms. Wolfenberger that same night. I setup an appointment to visit the dealership the next day. When we arrived, the associate we had an appointment with, Garrett Wies, was waiting for us. He was very knowledgeable about the Audi Q7 we were wanting to look at. Unfortunately due to the current environment of dealers not having a lot of inventory, we were not able to see or test drive the 2022 model we were looking for. They did have a 2021 model that was very similar. Garrett went over everything in the vehicle and explained its operation and answered all of our questions. We did decide to move forward with reserving one of the Q7s that are in the pipeline. Overall we have been satisfied with how the process has gone so far. We are looking forward to the day the Q7 comes in and we can complete the purchase process.

I knew I'd finalize a deal with Sewell McKinney during my initial conversation with Kashif Karamali (Sales Manager). Getting the best price on the 2019 Audi Q7 was only half of the equation (most aggressive pricing, by the way). But after that, which of the five local Audi dealerships and staff do I want to interact with for years to come? My rapport with Kashif, Raul Martinez (Brand Specialist) and Chris Conklin (Finance Manager) made that an an easy choice. Plus, it gave me a hint of what I can expect in the future from the Service Department.

Congratulations on your new 2019 Audi Q7! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sewell Audi McKinney were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Our first Audi and first Sewell vehicle, I wish I could give more than 5 stars. This has been a wonderful experience, I wouldn't change a thing. Go see Kashif and Jordan for your next Audi!

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Sewell Audi McKinney with only the best there is to offer. It’s so nice to hear that Kashif and Jordan helped to make your experience such a positive one. Enjoy your new Audi!