Justin Nichol is a 28+ year auto industry professional at Sewell Cadillac of Grapevine in Grapevine, TX. He became a Certified CarPro Friend in 2016. Justin is a proud father and husband. When he's not working, he enjoys spending time with his family, flying airplanes, playing golf, fishing, and hunting.
Justin Nichol is a 28+ year auto industry professional at Sewell Cadillac of Grapevine in Grapevine, TX. He became a Certified CarPro Friend in 2016. Justin is a proud father and husband. When he's not working, he enjoys spending time with his family, flying airplanes, playing golf, fishing, and hunting.
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Hear From Our Customers
Average Rating
Jim Brock8/26/24
Repeat Customer
5.00 star rating
Elizabeth was outstanding, very professional, and knowledgeable. She made the buying experience very enjoyable!
Elizabeth was outstanding, very professional, and knowledgeable. She made the buying experience very enjoyable!
Cadillac CT5
Tad May12/24/23
Repeat Customer
4.67 star rating
Polite, professional & responded immediately to my inquiry. If the value for my trade-in had been better, I would definitely have done business with them. Unfortunately the market dropped more than I realized so I decided not to purchase a new vehicle. If I am in the market for a new vehicle in the future, it will only be with one of your dealers. Jerry, you make a big difference and the product you provide us is outstanding. Thanks for all you do. And Merry Christmas!
Polite, professional & responded immediately to my inquiry. If the value for my trade-in had been better, I would definitely have done business with them. Unfortunately the market dropped more than I realized so I decided not to purchase a new
TED SHAW5/19/23
Repeat Customer
5.00 star rating
Justin Nichol met with us initially and turned us over to sales associate Chris to discuss our needs and answer our questions. Chris had a wealth of knowledge about the XT6 line. Justin, Chris and Sewel was a pleasure to work with and my wife got the car of her dreams.
Justin Nichol met with us initially and turned us over to sales associate Chris to discuss our needs and answer our questions. Chris had a wealth of knowledge about the XT6 line. Justin, Chris and Sewel was a pleasure to work with and my wife got
Cadillac XT6
HERMAN HELLMAN2/14/22
5 star rating
Excellent service.I was able to order the Cadillac Escalade that I wanted.
Excellent service.I was able to order the Cadillac Escalade that I wanted.
Cindy McWhorter2/1/21
5 star rating
Excellent experience
Excellent experience
Becky Edwards8/7/20
5 star rating
Daniel was absolutely amazing to work with! I am 51 years old and have never been treated with so much respect, patience and kindness.
Daniel was absolutely amazing to work with! I am 51 years old and have never been treated with so much respect, patience and kindness.
Gordon Henry6/5/20
5 star rating
Thank you
Thank you
Gregory Hargrave12/18/19
5 star rating
I was able to buy my wife a December to Remember, her first Lexus RX 350. The SUV was the one I emailed you about with 68000 miles. I have always loved Sewell, they are 1 of my top 3 dealerships Freeman and Sam Pack being the others. The experience was spotless and everything I expected. My wife never wanted to sit in the Lexus because she knew she would love it and felt there would never be a way for us to afford one. Thanks to you and Sewell I was able to give my wife a car she deserves and a car and company I can trust and this was our 2nd Sewell purchase over the years and hopefully wont be the last. Thanks again and wishing you, Kevin and your families a Merry Christmas from the Greg "Phatt Daddy" Hargrave family which we all use you along with countless friends. Your friend Greg an original listener from the beginning at the other radio station, we love you guys.
I was able to buy my wife a December to Remember, her first Lexus RX 350. The SUV was the one I emailed you about with 68000 miles. I have always loved Sewell, they are 1 of my top 3 dealerships Freeman and Sam Pack being the others. The experience
Thank you so much for sharing your experience with CarProUSA and Sewell Cadillac of Grapevine. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear your wife loves your new RX 350. Justin and the team will be thrilled to hear your feedback!
Bill Caton1/31/24
Repeat Customer
5.00 star rating
The dealership was very responsive and informative in the options of buying an extended warranty
The dealership was very responsive and informative in the options of buying an extended warranty
Extended warranty
TIMOTHY HEUP1/25/24
Repeat Customer
4.67 star rating
Sales person initially bypassed Car Pro process and contacted me directly. Then i was contacted bt the designated Car Pro sales rep and she corrected the situation. Elizabeth Godyn was was very professional and easy to work with. She kept me informed of all important aspects of the sale.
Sales person initially bypassed Car Pro process and contacted me directly. Then i was contacted bt the designated Car Pro sales rep and she corrected the situation. Elizabeth Godyn was was very professional and easy to work with. She kept me
2024 Cadillac XT6
susan schwenker8/26/22
Repeat Customer
5 star rating
Our experience was the best but I don't know if the REVIEW RATING 1 OR 5 represents BEST. A KEY is needed. I helped my sister, Stancie Ley, from Mississippi, find and buy her XT5 Cadillac at the Grapevine, Texas Sewell location. We did not meet Justin but he did check on us from outside the dealership to ensure our needs were being addressed. Hannah Brown Byrd and her team were GREAT and they worked very hard to give us the best price possible. Hannah returned our calls promptly and was a delight with which to deal and discuss the sale. Because my sister and I come from a family-owned business background, I think that I should give you a little feedback that would take the service from great to OUTSTANDING. When my sister got back to Mississippi and wanted to read all about her new car, the car owner's manual and paperwork were all missing from the glove box. The dealership might want to consider having a checklist to "catch" these missing items prior to the new owner leaving the dealership. Hannah's team said they would mail the manual to my sister but as of today, 8.26.2022, she has not received it. I suggest that they send the information via UPS not regular mail if this happens again in the future. We were also not told, in advance of the actual purchase day, that the car did not have the sensors for the forward and backward warning beeps. We understand the supply chain issues; however, because we did not see the car in person until we arrived to purchase the car, we should have been told that several sensors were missing and were on order. The dealership is also supposed to mail the registration material to the MS DMV but as of today, 8.26.22, that information and money have not arrived at the MS DMV according to the DVM. This isn't a big thing, but it would have made us feel special as a customer if the team member would have refrained from checking her watch while walking us through our paperwork---------we felt like she was in a hurry to finish our purchase. Since we were paying around $60,000 cash for Stancie's new car, we had many questions. Overall, it was a great experience and one that was much like what we experienced when we previously purchased our Infiniti and Subaru from the Lemmon location. We would gladly recommend Hannah and her sales team to our friends when purchasing their next cars!
Our experience was the best but I don't know if the REVIEW RATING 1 OR 5 represents BEST. A KEY is needed. I helped my sister, Stancie Ley, from Mississippi, find and buy her XT5 Cadillac at the Grapevine, Texas Sewell location. We did not meet
Gregory Hidalgo3/29/22
5 star rating
Extremely Pleased
Extremely Pleased
Jim Bolling1/7/21
5 star rating
Good experience. Never met or introduced to GM. Sales experience was good.
Good experience. Never met or introduced to GM. Sales experience was good.
Delwynn Sherrill12/14/20
5 star rating
Had some back and forth but came through in the end. Looked at both the XT 5 and XT 6 as well as the Lexus 350 but felt the interior room in the XT 6 was what we needed for road trips. Thanks for your advice and help.
Had some back and forth but came through in the end. Looked at both the XT 5 and XT 6 as well as the Lexus 350 but felt the interior room in the XT 6 was what we needed for road trips. Thanks for your advice and help.
Randy DeGraffenreid4/24/20
5 star rating
Sewell made it possible for us to roll out of our 2017 XT5 lease and get a new 2020 XT5 lease and lowered our payment $100.00 a month. We only paid for TTL and 1st month payment. Elizabeth brought the car to my wife,s office in Denton and we did the paper work there. Easy and pleasant. Thank you Car Pro for suggestion Sewell.
Sewell made it possible for us to roll out of our 2017 XT5 lease and get a new 2020 XT5 lease and lowered our payment $100.00 a month. We only paid for TTL and 1st month payment. Elizabeth brought the car to my wife,s office in Denton and we did the
Congratulations on your new 2020 XT5 ! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sewell Cadillac of Grapevine were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Michael Fuller12/29/19
5 star rating
The leasing of the xt4 was easy. The Sewell dealership is fantastic to deal with.
The leasing of the xt4 was easy. The Sewell dealership is fantastic to deal with.
Congratulations on your new XT4! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Sewell Cadillac of Grapevin were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Ronnie Dunlap1/30/24
Repeat Customer
5.00 star rating
Salesperson Elizabeth was fantastic. She found the car I wanted in Houston and had it shipped to Grapevine. She was knowledgeable and more importantly caring. I was not just another number.
Salesperson Elizabeth was fantastic. She found the car I wanted in Houston and had it shipped to Grapevine. She was knowledgeable and more importantly caring. I was not just another number.
Cadillac XT5
Tim HEUP11/27/23
Repeat Customer
5.00 star rating
CarPro provides the opportunity to deal directly with the dealership sales management on a high level, professional basis. Sewell was quick to get back to me within 2 hours after receiving the initial CarPro contact. The dealership recognizes the value of their relationship with CarPro and it further enhances their excellent customer service orientation.
CarPro provides the opportunity to deal directly with the dealership sales management on a high level, professional basis. Sewell was quick to get back to me within 2 hours after receiving the initial CarPro contact. The dealership recognizes the
Cadillac XT6
Kevin Seaman8/11/22
5 star rating
Sewell Cadillac of Grapevine is the best! Tom Caulfield treated my wife like she was the only customer he had, from initial contact to him driving her Cadillac all the way out to Emory for delivery. Nothing could have been easier and the price was excellent as well. Five stars and two thumbs up.
Sewell Cadillac of Grapevine is the best! Tom Caulfield treated my wife like she was the only customer he had, from initial contact to him driving her Cadillac all the way out to Emory for delivery. Nothing could have been easier and the price was
Gary Goodyear9/6/21
Repeat Customer
4 star rating
Sewell did reach out to me after I made my inquiry, realizing their low inventory I told them I not really that interested.
Sewell did reach out to me after I made my inquiry, realizing their low inventory I told them I not really that interested.
Tom Whitson12/23/20
5 star rating
Cadillac Specialist Tom Caufield was excellent and the overall experience was quality as Sewell advertises. GM Justin Nichol followed up as well.
Cadillac Specialist Tom Caufield was excellent and the overall experience was quality as Sewell advertises. GM Justin Nichol followed up as well.
Chuck Lanier6/29/20
5 star rating
Personal attention. Very professional treatment. Excellent service and very comfortable surroundings
Personal attention. Very professional treatment. Excellent service and very comfortable surroundings
Thank you so much for sharing your experience with CarProUSA and Sewell Cadillac of Grapevine. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Jesse Garza12/30/19
5 star rating
Great service and friendly people
Great service and friendly people
On behalf of CarProUSA and Sewell Cadillac of Grapevine, I would like to thank you for sharing this great review! Please come visit us again soon!
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