Certified CarPro

Patrick Burns

4.9 / 54 Reviews

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Patrick Burns is a 27+ year auto industry professional at Vandergriff Acura in Arlington, TX. He became a Certified CarPro Friend in January, 2002.

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Inventory

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Stock No. HR284092

Cadillac Escalade

$26,798

Stock No. NL000610A

Acura RDX

$29,998

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Hear From Our Customers

Average Rating

4.9

Based on 54 reviews

Communication5.0

Product Expertise5.0

Fair Pricing5.0

Karen Ruffner2/27/25

Repeat Customer

We appreciated the information for each car. Low pressure but we received all the information we were hoping for.

We appreciated the information for each car. Low pressure but we received all the information we were hoping for.

Laura Dearing3/26/24

Repeat Customer

I found all of the sales people that I visited to be very friendly and professional. Especially the Vandergriff employees...both Honda and Acura.

I found all of the sales people that I visited to be very friendly and professional. Especially the Vandergriff employees...both Honda and Acura.

2024 Acura RDX

Karla Watkins11/24/23

Repeat Customer

Patrick & the team at Vandergriff were very patient & helpful. I truly dislike car buying but they made this experience uncomplicated & almost enjoyable. 😝 (Cars are sooo expensive these days)

Patrick & the team at Vandergriff were very patient & helpful. I truly dislike car buying but they made this experience uncomplicated & almost enjoyable. 😝 (Cars are sooo expensive these days)

2023 Acura TLX

Keith Wilson8/12/22

Repeat Customer

We needed to replace my daughter’s car which had been totaled in an accident. We were keeping options open given the used car market right now and reached out to multiple CarPro dealers. Ultimately we did not purchase from this dealership but we received excellent service from them while we were shopping.

We needed to replace my daughter’s car which had been totaled in an accident. We were keeping options open given the used car market right now and reached out to multiple CarPro dealers. Ultimately we did not purchase from this dealership but we

Charles Hunstable5/8/22

Repeat Customer

I have purchased from 4 CarPro dealers (5 vehicles) and this last one with Wesley and his team of Matthew and Kyle from Vandergriff Acura was the best. Wesley's personal contact and hands own all the way through the process including the final sales details was outstanding. Now did I like the current vehicle pricing situation due to the market conditions no but I think this dealership as a carpro helps you through the current process in the best case given the situation across the entire Auto Market situation

I have purchased from 4 CarPro dealers (5 vehicles) and this last one with Wesley and his team of Matthew and Kyle from Vandergriff Acura was the best. Wesley's personal contact and hands own all the way through the process including the final sales

Richard Logue1/4/22

I initially met with a saleslady at David McDavid Acura in Plano since that dealership is closest to my house to see the new 2022 MDX Advance model. She mentioned that they don't charge over sticker but do add some dealer options totaling $1175. I loved the car but wanted a white one. Later, I spoke with Patrick Burns at Vandergriff Acura. He was very pleasant and mentioned that he be getting in a white MDX Advanced model very soon. I wanted to confirm the price and he told me that for CPS Listeners, he would forego the markup and only had dealer added accessories. His accessories totaled $3685.95 and included Ceramic Coating, $699, Lojack, $965, Luxury Package, $799 Nitrogen Package, $89.95, Wheel Locks, $105, Window Tint, $399, Zaktek Ultimate $629. For some reason, that was enough for me to tap the brakes on the deal, especially if I was going to drive from Garland to Arlington to get the vehicle. To be honest, I will probably go with the David McDavid vehicle when they get a white one in and save the bucks and the drive to Arlington.

I initially met with a saleslady at David McDavid Acura in Plano since that dealership is closest to my house to see the new 2022 MDX Advance model. She mentioned that they don't charge over sticker but do add some dealer options totaling $1175. I

James Falgoust6/17/21

Originally went to test drive a used Infinity Q50 but was less than impressed. It had literally just arrived at the dealership so hadn't been cleaned or checked over. Bottom line, it just didn't drive as well as I had expected or have the quality feel I expected from a brand I had heard so much about. Wound up driving two RDXs, one FWD and one AWD with Austin and came away favorably impressed with both cars. Austin was very knowledgeable about the features and mechanics of the cars and both models impressed me as to good quality, handling and comfort. Austin and Wesley were both very helpful and while some unexpected maintenance expenses on my current pickup have caused us to postpone buying right now, we will definitely be considering Vandergriff Acura when we are set again to buy.

Originally went to test drive a used Infinity Q50 but was less than impressed. It had literally just arrived at the dealership so hadn't been cleaned or checked over. Bottom line, it just didn't drive as well as I had expected or have the quality

Lisa McDaniel2/26/21

Tom and Patrick were very professional and helpful. Great experience!

Tom and Patrick were very professional and helpful. Great experience!

William Raiden10/29/20

We had to temporarily suspend vehicle search, but have restarted discussion with Brian today. Fingers crossed.

We had to temporarily suspend vehicle search, but have restarted discussion with Brian today. Fingers crossed.

Gregorio Ybarra8/18/20

I flew in from Washington state and called ahead before my trip. I follow your show through the internet and you sold me on leasing for the first time. I had special needs since I live in Washington state but was going to relocate in the DFW area within the next month. Vandergriff Acura worked with me and explained the leasing program to my comfort level. It did take two trips before I made a decision but they made every attempt to meet my needs. I leased the car and left it with dealership until my wife flies into to town to take delivery. We will be buying a second car and I will shop at Vandergriff first.

I flew in from Washington state and called ahead before my trip. I follow your show through the internet and you sold me on leasing for the first time. I had special needs since I live in Washington state but was going to relocate in the DFW area

Jim Bolling8/11/20

Good experience

Good experience

Leah Hollingsworth6/5/20

They were so great and helpful! Made it very easy for me!!

They were so great and helpful! Made it very easy for me!!

Thank you so much for sharing your experience with CarProUSA and Vandergriff Acura. Kenny, Wes and the team will be thrilled to hear your feedback!

Matt Mowen5/12/20

Wes and Brian were great. Took care of everything over the phone. Brian even drove the car to us in Austin.

Wes and Brian were great. Took care of everything over the phone. Brian even drove the car to us in Austin.

On behalf of CarProUSA and Vandergriff Acura, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Wes and Brian. Enjoy your new Acura and please come visit us again soon!

Linda Ingram11/15/19

We received the best customer service we have ever experienced. Wesley Kammar and Brian Smith listened and remembered everything we said. The initial car they picked for us was the one we purchased. The pricing was great. Once we agreed to purchase, the processing and total completion of the paperwork took 29 minutes. We will be back and we love our 2020 MDX.

We received the best customer service we have ever experienced. Wesley Kammar and Brian Smith listened and remembered everything we said. The initial car they picked for us was the one we purchased. The pricing was great. Once we agreed to purchase,

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Vandergriff Acura with only the best there is to offer. It‚Äö√Ñ√¥s so nice to hear that Wesley and Brian helped to make your experience such a positive one. Enjoy your new 2020 MDX!

Jim Plog10/29/19

we ended up not purchasing a vehicle today on the advice of the salesman. He felt that waiting till closer to the end of the current lease would be more beneficial.

we ended up not purchasing a vehicle today on the advice of the salesman. He felt that waiting till closer to the end of the current lease would be more beneficial.

Thank you so much for sharing your experience with CarProUSA and Vandergriff Acura.Wesley and the team will be thrilled to hear your feedback!

Dean Ingle7/24/19

Dan and Wes were great. Dan showed us the different RDX models and we settled on a white A-spec. We wanted the AWD model but they didn't have one in stock. They had to get it from Arkansas. In the meantime they gave us a brand new MDX to drive that had 5 miles on the odometer. We were apprehensive at first because we had to drive to Oklahoma State for our son's college orientation. They said no problem. We will deliver it to you when it arrives. We kept the MDX for a week and put 1200 miles on it until they got the car in. I couldn't believe how nice they were. Great folks at Vandergriff Acura.

Dan and Wes were great. Dan showed us the different RDX models and we settled on a white A-spec. We wanted the AWD model but they didn't have one in stock. They had to get it from Arkansas. In the meantime they gave us a brand new MDX to drive that

Thank you so much for sharing your experience with CarProUSA and Vandergriff Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new Acura. Wesley and the team will be thrilled to hear your feedback!

Mike Malooly4/9/19

Another pleasant experience at Vandergriff Acura. This was our second lease from Vandergriff Acura and our expectations were high. We were not disappointed. Using the CarPro process, my wife and I were met on arrival by Wes Kammer (GM) and Stan Bennett (Sales). We had dealt with Stan on our previous lease and knew he would be a joy to deal with again. Originally we thought we might want to purchase this time, but after discussion with Wes and Stan, we decided leasing again was best for us. Finance office was a breeze and we closed the deal for a 2019 RDX. The RDX we wanted (color and options) was not available but, no problem, we were given a brand new RDX to use until our vehicle arrived and delivered to our home! One more note, Wes Kammer (GM) was personally involved in every step of the leasing process. I'm sure you'll find that kind of customer involvement only in Certified CarPro Dealers. Thanks Jerry

Another pleasant experience at Vandergriff Acura. This was our second lease from Vandergriff Acura and our expectations were high. We were not disappointed. Using the CarPro process, my wife and I were met on arrival by Wes Kammer (GM) and Stan

Mel Hessler2/8/19

All was very good; would only ask for the financial part be more open, straight forward, and already offering the best deal on the extended warranty given CarPro referral. Special thank you to Dan Naughton who has continually assisted with my "How To" and other questions and concerns.

All was very good; would only ask for the financial part be more open, straight forward, and already offering the best deal on the extended warranty given CarPro referral. Special thank you to Dan Naughton who has continually assisted with my "How

Zane Jillson1/2/25

Repeat Customer

We worked with Kyle Hudson. He emailed, called, and texted. He was very informative and personable. He answered all of our question's and concerns.

We worked with Kyle Hudson. He emailed, called, and texted. He was very informative and personable. He answered all of our question's and concerns.

2025 Acura MDX

GARY CHRISTOPHER5/28/24

Repeat Customer

Car Pro Patrick Burns has put together a great team to assist Car Pro customers. Brian Smith was my Car Pro and he was warm and friendly while being very professional. He created a comfortable tone and feeling to our conversation and was gracious in our negotiation. A great buying experience and I would highly recommend giving them a chance to earn your business.

Car Pro Patrick Burns has put together a great team to assist Car Pro customers. Brian Smith was my Car Pro and he was warm and friendly while being very professional. He created a comfortable tone and feeling to our conversation and was gracious in

2024 Acura RDX

David White7/17/23

Repeat Customer

John and Patrick did an excellent job helping us.

John and Patrick did an excellent job helping us.

Acura RDX

Kim Badr1/9/23

Salesman, Austin Doyle, was assigned to me by Patrick Burns, because end of year, Patrick had his hands full. Austin, took a video of the Acura TLX and sent it to me, so I could get a good look at the inside and outside of the car. Then on Thursday, December 29, I went to dealership and sat down with Austin Doyle, purchased a 2022 TLX new vehicle sitting on the lot, beautiful car!!! Patrick, walked over and introduced himself and talked with me and my husband. Buying a car is a long process even as a Car Pro member, but I wanted to take my time for making such a large purchase.

Salesman, Austin Doyle, was assigned to me by Patrick Burns, because end of year, Patrick had his hands full. Austin, took a video of the Acura TLX and sent it to me, so I could get a good look at the inside and outside of the car. Then on Thursday,

David Holt5/2/22

Repeat Customer

Called me promptly. He let me know that he could get what I wanted

Called me promptly. He let me know that he could get what I wanted

Stephen Cumming3/16/22

Outstanding! Wes Kamer and his folks at the Acura store are simply the best. I was in and out in about three hours in my new 2022 Acura ILX. This is the third Acura I have purchased from Vandergriff, and each time I have been there it has always been a very enjoyable experience. The rep I worked with today was Karie Tinstman and she was terrific. She is a real pro and is to be commended for her knowledge of the Acura products and, and more importantly her great personality. Thanks again to Wes Kamer and his folks there at Vandergriff!

Outstanding! Wes Kamer and his folks at the Acura store are simply the best. I was in and out in about three hours in my new 2022 Acura ILX. This is the third Acura I have purchased from Vandergriff, and each time I have been there it has always

david singer6/3/21

Brian was very friendly and helpful to us in explaining the features of the RDX. He was very patient with answering all our questions and did not put any pressure on us to make a decision regarding the car. Even though we did not go forward with purchasing the RDX, I was very impressed with Brian's professionalism and determination in providing a positive sales experience.

Brian was very friendly and helpful to us in explaining the features of the RDX. He was very patient with answering all our questions and did not put any pressure on us to make a decision regarding the car. Even though we did not go forward with

Preston Blum3/22/21

Lease payments too high

Lease payments too high

William Raiden10/25/20

We had to temporarily suspend vehicle search, but have restarted discussion with Brian today. Fingers crossed.

We had to temporarily suspend vehicle search, but have restarted discussion with Brian today. Fingers crossed.

Jack Pittman8/27/20

Very professional, Brian car pro contact is a great guy, only reason for 4 star rating, that I did not care for add on charges on published price. Overall a good experience, they made everything right, brought me a car to to drive while minor repairs needed. Highly recommend get your VIP pass at preferred dealer.

Very professional, Brian car pro contact is a great guy, only reason for 4 star rating, that I did not care for add on charges on published price. Overall a good experience, they made everything right, brought me a car to to drive while minor

NATHAN7/20/20

Wesley and his staff did excellent job in working with me on vehicles. Just have not made mind up yet on whether buying and Acura or Toyota

Wesley and his staff did excellent job in working with me on vehicles. Just have not made mind up yet on whether buying and Acura or Toyota

Thank you so much for sharing your experience with CarProUSA and Vandergriff Acura. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Leah Hollingsworth6/17/20

Awesome customer service!! So happy with my purchase!

Awesome customer service!! So happy with my purchase!

Thank you so much for sharing your experience with CarProUSA and Vandergriff Acura.Wesley Kammer and the team will be thrilled to hear your feedback!

Mike Southard2/2/20

Worked with Brian Smith, he contacted me after submitting for a VIP pass, explained what car I wanted to look at, color preference, etc. We set up a time frame to stop by and the vehicle was waiting out front and ready for a test drive. He was very personable and a pleasure to work with. And the VIP experience with financing can't be beat, worked with Thao Nguyen and was in/out in 22 minutes. Would highly recommend the CarPro VIP experience.

Worked with Brian Smith, he contacted me after submitting for a VIP pass, explained what car I wanted to look at, color preference, etc. We set up a time frame to stop by and the vehicle was waiting out front and ready for a test drive. He was very

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Vandergriff Acura with only the best there is to offer. It‚Äö√Ñ√¥s so nice to hear that Brian and Thao helped to make your experience such a positive one. Enjoy your new Acura!

Ken Vandewalle12/12/19

My wife and I were very pleased with our new car purchase experience! Everything went very smoothly with no surprises and a fair price. We have already recommended the Car Pro USA experience to our family and friends.

My wife and I were very pleased with our new car purchase experience! Everything went very smoothly with no surprises and a fair price. We have already recommended the Car Pro USA experience to our family and friends.

Hearing that you had this great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarProUSA and Vandergriff Acura, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

Laura Manalo10/20/19

The very best car buying experience I have ever had. Went in at 7, was out by 10, with a promise to deliver in 2 days, pending a additional equipment I wanted. The equipment was early and pick up was on time. Everyone was great!

The very best car buying experience I have ever had. Went in at 7, was out by 10, with a promise to deliver in 2 days, pending a additional equipment I wanted. The equipment was early and pick up was on time. Everyone was great!

On behalf of CarProUSA and Vandergriff Acura I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new vehicle and please come visit us again soon!

Julie Bessire8/31/19

I leased a MDX and the process was very easy. I was treated like a family member and I will refer friends to this dealership. The Car Pro advantage allowed us a hassle free leasing experience.

I leased a MDX and the process was very easy. I was treated like a family member and I will refer friends to this dealership. The Car Pro advantage allowed us a hassle free leasing experience.

John Posey4/4/19

The starting lease cost was much higher than the final lease cost. The salesman indicated he "had" to start there, but that it would get better. The fact that I had a lease from another manufacturer complicated it somewhat, since the lease would not have been up until much later in the year. However, it just took much longer than I would have thought to get to the bottom figure. Probably three hours, then another two or more waiting on the finance fellow to get papers ready to sign. The place was quite busy.

The starting lease cost was much higher than the final lease cost. The salesman indicated he "had" to start there, but that it would get better. The fact that I had a lease from another manufacturer complicated it somewhat, since the lease would not

James Ross2/10/19

We felt a little manipulated by the sales team -- hidden costs that we were expected tp pay ie "make ready" this almost cost them the sale.

We felt a little manipulated by the sales team -- hidden costs that we were expected tp pay ie "make ready" this almost cost them the sale.

Hello James, <br><br>We do appreciate and value your comments and feedback, we will make note of them. Thank you also for your business with CarProUSA and for being a valued show listener, reader, and Vandergriff Acura customer!

Gail Goodrich9/5/24

Repeat Customer

Working with the CarPro staff was very easy and responsive. I loved the follow ups and promptings. Patrick Burns and Kyle Hudson was very good to work with. They listened to my needs and went above and beyond with meeting them. They were professional and accommodating. I would highly recommend them.

Working with the CarPro staff was very easy and responsive. I loved the follow ups and promptings. Patrick Burns and Kyle Hudson was very good to work with. They listened to my needs and went above and beyond with meeting them. They were

Acura RDX

Abel Ruiz1/10/24

Repeat Customer

Excellent Car Pro Team; Patrick Burns, Brian Smith & Shawn Hossain. From initial email to drive away with new 2024 lease was only 5 hrs. Car Pro Show and Vandergriff have again made us happy for 10yrs.

Excellent Car Pro Team; Patrick Burns, Brian Smith & Shawn Hossain. From initial email to drive away with new 2024 lease was only 5 hrs. Car Pro Show and Vandergriff have again made us happy for 10yrs.

2024 Acura RDX Technology

Robert Hill2/26/23

I received a quick response and even though I was passed to another member of the staff, he was knowledgeable and very responsive on pricing and educating me on Acura products.

I received a quick response and even though I was passed to another member of the staff, he was knowledgeable and very responsive on pricing and educating me on Acura products.

Ronny West6/28/22

Due to a teenager becoming a driver and inheriting my wife's 2017 Acura ILX, we were in need for a new car for for my wife. Knowing the market conditions and chip shortage, my expectations were low that we'd find what she wanted, much less at a fair price. Our local Acura dealer, where we purchased our last Acura, was our go to dealer. I was disappointed to hear from them that the car we wanted - and this is a pretty close quote - the car we wanted did not exist in the state of Texas, nor was is it on order anywhere in the state of Texas. We were looking for standard colors - but ones that were a little harder to find. I was disappointed but determined to exhaust my resources to find this vehicle. After all, it was for my wife! I thought about the CarPro Show. I listen most every Saturday on KLBJ AM in Austin. I thought I would give it a try. I googled up your site, searched through your Acura dealers and settled on Vandergrift Acrua in Arlington. I filled out the form on your website and waited. Soon I heard from Kyle at Vandergrift Acura. I explained what I was looking for and started to give him our second and third choice colors when he stopped me. He said, "tell me your first choice again". To make a long story short, the car did exist in Texas and he was sure he could find one for us within a few days. As it happened, we had the car 3 days after my first contact with Kyle at Vandergrift. Not only did they find the perfect car for us in the exact color we wanted, Kyle drove it to Waco - half way between us and the dealer. This was probably a whole afternoon for him to take care of us and make it as convenient as possible for us. Wes, the sales manager was a big help in getting final deal made. With the market at all times highs I was worried about getting a fair price. The price was more than fair and Wes even helped us with an Acura loyalty bonus that really sealed the deal for us. Outstanding service, ethical dealings, fair prices. Thank you Jerry for putting these relationships together - you always say you do not endorse dealers - only people. And Kyle and Wes, more than earning your trust - they earned mine. And because of the experience, I will use your service in the future - unless I need another Acura - then I will just call Kyle.

Due to a teenager becoming a driver and inheriting my wife's 2017 Acura ILX, we were in need for a new car for for my wife. Knowing the market conditions and chip shortage, my expectations were low that we'd find what she wanted, much less at a fair

Ernest Muegge3/25/22

Repeat Customer

This is our 3rd Acura over the years. We purchased a MDX Advanced SUV. Wesley Kammer and Tom Phan are very pleasant to work with and they know their cars. They know us by name and are always welcoming. Cameron Hosch has been our Service Adviser for the past 4 years. He is a people person and very professional. He is the only Service Adviser that we request each time service is needed. We met Peter and Ricky the Service Director and the Service Manager, respectively. They were both pleased to meet us and offered their help if needed. Working with Kenny Li in finance was a pleasure. We also spoke with Chris Snyder the General Manager who was friendly and was not too busy to take time to welcome us to his dealership. It was enjoyable and fun purchasing a vehicle from Vandergriff Acura Team. They make you their priority and take care of everything to give us the best experience in purchasing our new MDX. We will always purchase an Acura, due to the friendly sales staff and service we have received and quality of these cars. We will always drive an Acura from Vandergriff Acura in Arlington, TX. Thank You!! Ernest & Marsha Muegge

This is our 3rd Acura over the years. We purchased a MDX Advanced SUV. Wesley Kammer and Tom Phan are very pleasant to work with and they know their cars. They know us by name and are always welcoming. Cameron Hosch has been our Service Adviser for

Dan Smith12/22/21

My son and I went to Vandergriff Acura after contacting Wesley Kammer about a 2022 RDX. We were met by Wade West who already had the car we came to look at out front and waiting for us. Wade was phenomenal, he explained all details about the RDX PMC to my son and then went for a test drive. We then negotiated a fair deal and we’re on our way. A truly enjoyable experience.

My son and I went to Vandergriff Acura after contacting Wesley Kammer about a 2022 RDX. We were met by Wade West who already had the car we came to look at out front and waiting for us. Wade was phenomenal, he explained all details about the RDX PMC

Brent Wright5/13/21

I met with Wesley at Vandergriff Acura with my VIP certificate in hand and couldn't be more pleased with the experience. Absolutely no pressure, he gave me a fabulous price on the car and on my trade as well. I find every excuse under the sun to go drive my new TLX. If anyone wants a new Acura GO SEE Wesley.

I met with Wesley at Vandergriff Acura with my VIP certificate in hand and couldn't be more pleased with the experience. Absolutely no pressure, he gave me a fabulous price on the car and on my trade as well. I find every excuse under the sun to go

C. Wollard12/28/20

Wes was wonderful! Very easy to work with. Answered all of my questions. Very professional. Wade delivered the vehicle and was also excellent. Went over all of the paperwork and showed us all about the car. Overall a wonderful experience.

Wes was wonderful! Very easy to work with. Answered all of my questions. Very professional. Wade delivered the vehicle and was also excellent. Went over all of the paperwork and showed us all about the car. Overall a wonderful experience.

Rickey Thomas10/22/20

Very nice to work with. No pressure. And I felt like we got a fair deal.

Very nice to work with. No pressure. And I felt like we got a fair deal.

LANCE BRAWLEY8/16/20

Wes and his Team were amazing! If you love Acura like I do, these are the folks to get one from!! You'll love the experience!

Wes and his Team were amazing! If you love Acura like I do, these are the folks to get one from!! You'll love the experience!

JEFFREY JONAS6/22/20

Beginning to end, the process was excellent. Wesley and his staff were very focused and professional. We are very much enjoying our new RDX, great vehicle.

Beginning to end, the process was excellent. Wesley and his staff were very focused and professional. We are very much enjoying our new RDX, great vehicle.

Hearing that you had an excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarProUSA and Vandergriff Acura, we wish you many happy miles in your new RDX. We look forward to serving you for many years to come!

Leah Hollingsworth6/2/20

They were so great and helpful! Made it very easy for me!!

They were so great and helpful! Made it very easy for me!!

On behalf of CarProUSA and Vandergriff Acura, I would like to thank you for sharing this great review! Please come visit us again soon!

Susan Miller12/25/19

Very knowledgeable, Answered all questions with patience. Worked with me (and my brother) to get us the deal that was the best for me.

Very knowledgeable, Answered all questions with patience. Worked with me (and my brother) to get us the deal that was the best for me.

Thank you so much for sharing your experience with CarProUSA and Vandergriff Acura.Wesley Kammer and the team will be thrilled to hear your feedback!

Max Norwood11/5/19

Excellent greeting and service throughout the transaction. Most of details handled by Brian Smith Sales rep, friendly and good. Also financial guy for contract and warranty was cordial and helpful

Excellent greeting and service throughout the transaction. Most of details handled by Brian Smith Sales rep, friendly and good. Also financial guy for contract and warranty was cordial and helpful

We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Vandergriff Acura We wish you safe travels in your new vehicle and look forward to seeing you again soon!

Sharon Nash9/6/19

Excellent experience. I was very impressed with the treatment we received at the dealership from the time they called in response to my filling out and submitting the VIP pass to getting the deal made for a 36 month lease on a new 2020 RDX. Their follow-up has been awesome as well. We discovered a small paint chip on the passenger side door handle. I reported it to them and they have agreed to pick up the car in North Dallas and provide a loaner, take it to the dealership in Arlington, repair the damage and return it to me. I've never had that kind of treatment from David McDavid which is just 2 miles from my house.

Excellent experience. I was very impressed with the treatment we received at the dealership from the time they called in response to my filling out and submitting the VIP pass to getting the deal made for a 36 month lease on a new 2020 RDX. Their

Thank you so much for sharing your experience with CarProUSA and Vandergriff Acura. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be five stars! Glad to hear you love your new 2020 RDX. Wesley and the team will be thrilled to hear your feedback!

Fred Rogers6/22/19

Wes is a pro and gained our confidence. The experience was improved and good but still needs streamlining

Wes is a pro and gained our confidence. The experience was improved and good but still needs streamlining

On behalf of CarProUSA and Vandergriff Acura I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Wes. We are always making changes to make the process smooth and easy for our customers! Please come visit CarProUSA and Vandergriff Acura again soon!

Mary Tekell2/24/19

Wes Kammer and his staff (Kenny Le, Brian Smith, Thao Nguyen were excellent. I called Wes and had to leave a message, so I thought OK he won't call me back, To my surprise, he called back almost immediately and we had an appointment the next day! Due to the fact that I am retired and have a Financial Advisor who takes care of all of my finances, he asked that Wes give him a call to discuss prior to finalizing the lease. Wes called him immediately and I was all set! I have driven MDX's for over 10years so I knew what I wanted in/on the vehicle. Wes found a vehicle immediately, however it had 300 miles on it which he did not want me to have. So, he did research and found one in Oklahoma which would be in the following Monday! I told him the accessories I wanted and the vehicle was ready for pick up on Monday! Kenny took over and handled the final lease. Thao Nguyen did the paperwork for the lease and was very accommodating. Brian Smith then sat with me in the vehicle and showed me how to work all of the new accessories that my 2016 did not have. Kenny and Brian have both called me several times to insure everything was OK! THEY ARE GREAT!!! I had a deck cover for my 2016, which Wes said would fit the 2019. However, it did fit, but there were no factory anchors for it to latch to! I called Kenny and sent him pictures of what I was talking about to see if they could be ordered. The Service mgr (forgot his name) Ordered the parts from Acura. The license plates were in, so I went yesterday (Friday) to pick them up and have them and the anchors put on. What perfect timing! I cannot THANK YOU enough for recommending Vandergriff. As you know from my original email, I was a Churchill customer for many years! NO MORE! VANDERGRIFF IS MY NEW DEALERSHIP. And the trip from Weatherford is a breeze! THANKS AGAIN!

Wes Kammer and his staff (Kenny Le, Brian Smith, Thao Nguyen were excellent. I called Wes and had to leave a message, so I thought OK he won't call me back, To my surprise, he called back almost immediately and we had an appointment the next day!

Hello Mary,<br><br>It's so great to hear your story about your visit with Wes, Kenny, Brian, and Thao at Vandergriff Acura. They are always excellent to work with, and they truly exemplify the CarProUSA Experience. We thank you for being a valued show listener, and Wes, Kenny, Brian, Thao, and the team at Vandergriff are very thankful to earn your business. Congratulations on your new MDX!

Tom8/24/18

Worked with John Ellis and his team to buy a new RDX. Fantastic experience! Great people and wonderful service. Well worth the drive from Waco.