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Chris Grady

Certified CarPro

Chris Grady

General Manager, Southfork Chrysler Dodge Ram

4.9 / 42 Reviews

Delivery Available 713-360-0877

Chris Grady is a 30+ year auto industry professional at Southfork Chrysler Dodge Jeep Ram in Manvel, TX. He believes buying a vehicle should be an enjoyable experience from the test drive to the finance office. His goal is to make all CarPro customers feel like they are part of the family!

Chris Grady is a 30+ year auto industry professional at Southfork Chrysler Dodge Jeep Ram in Manvel, TX. He believes buying a vehicle should be an enjoyable experience from the test drive to the finance office. His goal is to make all CarPro customers feel like they are part of the family!

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Hear From Our Customers

Average Rating
4.9

Based on 42 reviews

Gary Eaves10/28/22
5 star rating
Noah my sales advisor and Ken Saxton both did a great job. I wanted to get in purchase a new vehicle and drive it home without wasting an entire day at the dealership. I was able to complete the entire transaction in 3 hours total from test drive to signing the paperwork and out the door.
Noah my sales advisor and Ken Saxton both did a great job. I wanted to get in purchase a new vehicle and drive it home without wasting an entire day at the dealership. I was able to complete the entire transaction in 3 hours total from test drive to
Joseph Musallam4/16/21
5 star rating
Effortless discussions, straight up pricing with full disclosure, excellent management. State of the art service department and great deals on extended powertrain warranty plus financing options. Made our decision to purchase from Southfork a no brainer.<br><br>
Effortless discussions, straight up pricing with full disclosure, excellent management. State of the art service department and great deals on extended powertrain warranty plus financing options. Made our decision to purchase from Southfork a no
Roy Gordon3/11/21
5 star rating
Everything when fine. Direct pricing.
Everything when fine. Direct pricing.
Andrew Labay1/8/21
5 star rating
The process was smooth and easy, was given a no haggle price. Couldn't ask for a better deal.
The process was smooth and easy, was given a no haggle price. Couldn't ask for a better deal.
Paul Muzny12/25/20
5 star rating
Great Experience, it's been 18 years since my last vehicle purchase!!!
Great Experience, it's been 18 years since my last vehicle purchase!!!
Greg Goodman10/3/20
5 star rating
Incredible employees, kind, timely, friendly, honest and wonderful individuals. The store was spotless and the experience was fantastic. I was able to sign my paper work for the new TRX coming out soon.
Incredible employees, kind, timely, friendly, honest and wonderful individuals. The store was spotless and the experience was fantastic. I was able to sign my paper work for the new TRX coming out soon.
Kevin Corbin9/10/20
5 star rating
Great experience! Got the CarPro price, a discount through my employer and a trade-in allowance that added up to being able to upgrade a trim package.
Great experience! Got the CarPro price, a discount through my employer and a trade-in allowance that added up to being able to upgrade a trim package.
Randall Feuer7/25/20
5 star rating
Everything went smoothly. No pressure at all. Got the price I wanted and the financing I wanted (60 mos 2.9%). Miguel and Elvira were super nice and well informed about the Jeep. Finance person was low pressure too.
Everything went smoothly. No pressure at all. Got the price I wanted and the financing I wanted (60 mos 2.9%). Miguel and Elvira were super nice and well informed about the Jeep. Finance person was low pressure too.
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Jeep and please come visit us again soon
Ralph Atchison7/2/20
5 star rating
Outstanding service, easiest purchase ever.
Outstanding service, easiest purchase ever.
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram, I would like to thank you for sharing this great review! Please come visit us again soon!
James Balow6/9/20
5 star rating
From AJ to Chris Godwin to Mr. Ben I had an excellent experience. Everyone help and took all my concerns to heart and help me through the leasing process. I will highly recommend SouthFork Chrysler Dodge dealership to all for a lease/purchase of a vehicle. I used this dealership because I knew I would receive a great deal because they are one of the CarPro recommend Ram truck dealers in the Houston area.
From AJ to Chris Godwin to Mr. Ben I had an excellent experience. Everyone help and took all my concerns to heart and help me through the leasing process. I will highly recommend SouthFork Chrysler Dodge dealership to all for a lease/purchase of a
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with AJ, Chris and Mr. Ben. Enjoy your new vehicle and please come visit us again soon!
Fred Bullough5/25/20
4 star rating
Ben tried, but no fully loaded 300C Chryslers available. Tried to sell the touring which is stripped down and I'm not interested. Passed me on to his certified rep in case a 2019 comes available.
Ben tried, but no fully loaded 300C Chryslers available. Tried to sell the touring which is stripped down and I'm not interested. Passed me on to his certified rep in case a 2019 comes available.
JerryL Holt5/7/20
5 star rating
Great experience. Great discounts and the truck I wanted.
Great experience. Great discounts and the truck I wanted.
Robert4/13/20
5 star rating
Ben was great and he had me work with Bobby who did a great job!!!
Ben was great and he had me work with Bobby who did a great job!!!
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new vehicle and please come visit us again soon! <br>
Darry Faul12/11/19
5 star rating
Only phone call. No dealership visit !!!<br>But very professional
Only phone call. No dealership visit !!!<br>But very professional
Thank you so much for sharing your experience with CarProUSA and Southfork Chrysler Jeep Dodge Ram! Chris Godwin and the team will be thrilled to hear your feedback!
Douglas Alexander12/15/21
5 star rating
They were great after driving the cars I changed my mind base on need But the dealership was great and I was treated really well
They were great after driving the cars I changed my mind base on need But the dealership was great and I was treated really well
scott organ5/26/21
5 star rating
Great place to shop and buy a Jeep. James Mc Gee & Jimmy were wonderful!
Great place to shop and buy a Jeep. James Mc Gee & Jimmy were wonderful!
Hans Swanger2/24/21
5 star rating
I found this dealer after dealing with a rude salesman at your other CarPro Houston location, Bayway last year (finally just hung up on him). Southfork provided me with a good price upfront without haggling (another dealer in Houston just gave me the list price). Ben spent a lot of time with us and found a representative car on the lot for my wife to sit in.
I found this dealer after dealing with a rude salesman at your other CarPro Houston location, Bayway last year (finally just hung up on him). Southfork provided me with a good price upfront without haggling (another dealer in Houston just gave me
Len Loranc1/19/21
5 star rating
Did not purchase on my first visit due to my choice of budgeting. Called back by the dealership when they took in a truck that met my cost criteria perfectly. Vehicle was clean and waiting for my test drive. All staff members were very welcoming. Drove the truck home that afternoon. Time was scheduled for a few cosmetic issues. Very good experience. Thank you CarPro USA.
Did not purchase on my first visit due to my choice of budgeting. Called back by the dealership when they took in a truck that met my cost criteria perfectly. Vehicle was clean and waiting for my test drive. All staff members were very welcoming.
Philip Weltz12/21/20
5 star rating
They took very good care of me. I would buy from them again.
They took very good care of me. I would buy from them again.
Brandon LaPrairie10/27/20
4 star rating
I was looking for a new Jeep Wrangler Unlimited with a manual transmission. Because of the Covid shutdown the wranglers are in short supply and the exact model / color I'm looking for is not available at the moment. Ben called / texted / emailed a coupled times each day to keep me informed on his search results. He did not try to persuade me to purchase a different model just to make the sell. Even though this dealer is about 70 miles away i will make the trip down when ready to buy.
I was looking for a new Jeep Wrangler Unlimited with a manual transmission. Because of the Covid shutdown the wranglers are in short supply and the exact model / color I'm looking for is not available at the moment. Ben called / texted / emailed a
William Dennis8/31/20
4 star rating
Wanted to give 5. Excellent communication early in the process. Surprised to see the "final price" didn't include $870 worth of add-ons. They eventually removed these. Flew from Dallas to Houston and great airport pickup. Process at dealership took 6.5 hours - ugh. Nice enough, just didn't seem to be a priority.
Wanted to give 5. Excellent communication early in the process. Surprised to see the "final price" didn't include $870 worth of add-ons. They eventually removed these. Flew from Dallas to Houston and great airport pickup. Process at dealership took
Hadley Cohen7/27/20
5 star rating
The team at Southfork was AWESOME !!!!! They get 100 stars. As a car pro customer I was treated like family. I took the advice Jerry expressed on his radio show that "NOW IS THE TIME" they are paying for truck trades and Southfork sure did. They beat 4 other dealerships on price, paid more for my trade and Chris, Ben & Heather all had a servants attitude. I got to drive home a Ram Limited and its incredible - THANK YOU SOUTHFORK. This my families 7th car pro purchase and will ONLY shop Jerry's dealers.
The team at Southfork was AWESOME !!!!! They get 100 stars. As a car pro customer I was treated like family. I took the advice Jerry expressed on his radio show that "NOW IS THE TIME" they are paying for truck trades and Southfork sure did. They
Thank you so much for sharing your experience with CarProUSA and Southfork Chrysler Jeep Dodge Ram. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you, 7 times now! We want every experience to be Five Stars! Glad to hear you love your new Dodge Ram Limited. Chris, Ben, Heather and the team will be thrilled to hear your feedback!
Ken Adkins6/22/20
5 star rating
Everything went professionally and rather quickly.
Everything went professionally and rather quickly.
Steve Knight6/10/20
5 star rating
Alex greeted me at the door when I arrived. He made sure he answered any and all questions I had. He introduces me to Elvira. They had 3 mandatory add ons that they said they could not remove. I was firm so they lowered the price of the truck by the cost of the add ons. I think mandatory add ons are unnecessary and I don't like to be forced to buy anything I don't want. I was happy with that for sure. Before the deal was finished I asked that they replace the back tires and buff out some scratches. With no hesitation they agreed at no further cost. No pressure, no haggling. 2 thumbs up!! I tried to make a deal on a like truck at another car pro show dealership, Wiesner in Conroe Tx. They were very nice but 4000.00 more on a truck just like this one with more miles.
Alex greeted me at the door when I arrived. He made sure he answered any and all questions I had. He introduces me to Elvira. They had 3 mandatory add ons that they said they could not remove. I was firm so they lowered the price of the truck by the
Mark Hudson5/21/20
5 star rating
Y'all were great. Thanks so much!
Y'all were great. Thanks so much!
Alex Shabet5/7/20
5 star rating
Great dealership. Felt like a luxury dealership. Great people.
Great dealership. Felt like a luxury dealership. Great people.
Thank you so much for sharing your experience with CarProUSA and Southfork Chrysler Jeep Dodge Ram. Chris, Bobby, Ben and the team will be thrilled to hear your feedback!
David Nunnally1/1/20
5 star rating
The sales contact, Bobby Parker and general manager, Ben Saxton were great and it was nice to meet the owner. There were a few issues when working with the Finance Dept and while overall the experience was a good one, I was at the dealership from approximately 11 am to 5:45 pm to finalize the deal which was way too long to complete the truck purchase.
The sales contact, Bobby Parker and general manager, Ben Saxton were great and it was nice to meet the owner. There were a few issues when working with the Finance Dept and while overall the experience was a good one, I was at the dealership from
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram, I sincerely apologize that you had an unpleasant experience with the Finance department. Thank you for taking the time to provide us with this feedback. We understand your frustration but glad to hear you enjoyed your experience with Ben and Bobby. We look forward to working with you again in the future. <br>
Ron Nemec12/30/19
5 star rating
Team was very responsive to my questions and requests. Need a couple of things done before delivery. They push it to the front of the line and was able to take the vehicle home that day.
Team was very responsive to my questions and requests. Need a couple of things done before delivery. They push it to the front of the line and was able to take the vehicle home that day.
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Southfork Chrysler Jeep Dodge Ram were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
John Prophet6/17/21
4 star rating
Very attentive, showed what they had, not much. Chris and several others stopped by and said hello. They tried hard to locate a car for me.
Very attentive, showed what they had, not much. Chris and several others stopped by and said hello. They tried hard to locate a car for me.
Stephen Forrester4/2/21
5 star rating
Great experience there, just didn't have the vehicle I wanted and more than likely have to order it.
Great experience there, just didn't have the vehicle I wanted and more than likely have to order it.
Marc Staff1/31/21
4 star rating
Out salesperson Monica was outstanding! We knew, going in, what we wanted and had it already narrowed to 2 models. We road tested the model and she sat down and gave us a great deal right off the bat. I have worked in the auto industry before and I knew what to expect and what to bring to the table. <br> We did haggle on a better finance rate, as I already knew what my bank would give me, but they matched it. We did spend almost 3 hours waiting on the finance manager to get our paperwork going. We saw several other folks come and go that were there after us. It seems our paperwork may have been under other papers so it wasn't seen until I asked how much longer. Overall, a great experience.
Out salesperson Monica was outstanding! We knew, going in, what we wanted and had it already narrowed to 2 models. We road tested the model and she sat down and gave us a great deal right off the bat. I have worked in the auto industry before and I
dawn holmes12/27/20
5 star rating
I am giving them 5 stars because they are trying. I have not purchased yet because they do not have the challenger rt scat pack in stock but they are trying to find me one. Rather than wait to have one built. the GM is looking for one for me .
I am giving them 5 stars because they are trying. I have not purchased yet because they do not have the challenger rt scat pack in stock but they are trying to find me one. Rather than wait to have one built. the GM is looking for one for me .
Blake Thomas11/26/20
5 star rating
Ben and Monica were awesome to work with. Great explanation of tye pricing and how the car pro deal worked. Paperwork was a breeze and I was in and out quickly!
Ben and Monica were awesome to work with. Great explanation of tye pricing and how the car pro deal worked. Paperwork was a breeze and I was in and out quickly!
Greg Goodman10/3/20
5 star rating
Incredible employees, kind, timely, friendly, honest and wonderful individuals. The store was spotless and the experience was fantastic. I was able to sign my paper work for the new TRX coming out soon.
Incredible employees, kind, timely, friendly, honest and wonderful individuals. The store was spotless and the experience was fantastic. I was able to sign my paper work for the new TRX coming out soon.
James Wilson7/27/20
5 star rating
Buying from a dealer is never easy esp since they load in profit items like fabric protection,paint sealant ,window etching and it usually isn't listed on the sticker.Then haggling in finance is always a game and trying to get a decent price and rate is a headache.Heather and Miguel worked hard to earn our business and I would say they did a great job and would refer them to friends and family.
Buying from a dealer is never easy esp since they load in profit items like fabric protection,paint sealant ,window etching and it usually isn't listed on the sticker.Then haggling in finance is always a game and trying to get a decent price and
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Hather and Miguel Enjoy your new vehicle and please come visit us again soon!
Chris Bates7/16/20
5 star rating
Fantastic experience.
Fantastic experience.
Thank you so much for sharing your experience with CarProUSA and Southfork Chrysler Jeep Dodge Ram. Ben, RIck, Chris and the team will be thrilled to hear your feedback!
Randy Vallier6/19/20
5 star rating
Andrew Moody worked with us very well to find what we needed for my daughter. He went the extra mile to make sure we were happy about our purchase even after closing the deal.
Andrew Moody worked with us very well to find what we needed for my daughter. He went the extra mile to make sure we were happy about our purchase even after closing the deal.
Thank you so much for sharing your experience with CarProUSA and Southfork Chrysler Jeep Dodge Ram. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Jonathon Myers6/4/20
5 star rating
I really enjoyed my time at Southfork. Great & professional staff, excellent facility. I had a convoluted situation and they were able to assist. I will definitely use them in the future.
I really enjoyed my time at Southfork. Great & professional staff, excellent facility. I had a convoluted situation and they were able to assist. I will definitely use them in the future.
joe coleman5/19/20
5 star rating
Very pleasant experience
Very pleasant experience
David Mann4/28/20
5 star rating
Bobby was excellent from beginning to end. The deal was fantastic and much lower than the same truck at another dealer. I drove away in my new RAM 1500 Limited very happy.
Bobby was excellent from beginning to end. The deal was fantastic and much lower than the same truck at another dealer. I drove away in my new RAM 1500 Limited very happy.
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Bobby. Enjoy your new RAM 1500 and please come visit us again soon!
Bob Greene12/30/19
5 star rating
I was prepared to purchase a new truck, trading in my '15 Silverado LTZ, before the first of the year. I emailed Southfork with a couple of questions and promptly received a phone call from the Sales Manager, Ben Saxton, I had plans that Monday, however agreed to drop in and run some numbers.<br>After explaining that I had completed research on several manufacturer vehicles in which I was interested my assigned sales representative, Bobby Parker (who had excused himself from another potential buyer, so that he could provide me with 100% of his attention) brought me a 2020 Ram 1500 Limited which had all of the features, plus more, in which I was interested. One problem, it was black inside and out. We began to look at numbers and the value of my trade, when Bobby found the exact truck, however in a Metallic Steel with a primary tan interior, which had not yet been placed in inventory, which was, and is, gorgeous.<br>As we were preparing for moving to finance I repeated my need to make my appointment. Ben, Bobby and the finance team provided me with the opportunity to take possession of the new vehicle and I returned on Tuesday morning and completed all of the paperwork.<br>Having never dealt with Southfork before. I can truly state that I was impressed with the courtesy, professionalism and understanding which they all provided. I am looking forward to an extended relationship with the crew and their service department.<br>
I was prepared to purchase a new truck, trading in my '15 Silverado LTZ, before the first of the year. I emailed Southfork with a couple of questions and promptly received a phone call from the Sales Manager, Ben Saxton, I had plans that Monday,
Thank you so much for sharing your experience with CarProUSA and Southfork Chrysler Jeep Dodge Ram. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new Ram 1500 Limited! Chris, Bobby, Ben and the team will be thrilled to hear your feedback!
Alan Duncan11/11/19
4 star rating
There were a few bumps in the process, but when I called it to their attention they immediately took care of everything and made it right. Friendly folks to work with.
There were a few bumps in the process, but when I called it to their attention they immediately took care of everything and made it right. Friendly folks to work with.
On behalf of CarProUSA and Southfork Chrysler Jeep Dodge Ram, I would like to thank you for sharing this great review! Please come visit us again soon!<br>

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