James Sbicca is an experienced auto industry professional at Rotolo Chevrolet in Fontana, CA. He became a Certified CarPro Friend in January, 2010.
James Sbicca is an experienced auto industry professional at Rotolo Chevrolet in Fontana, CA. He became a Certified CarPro Friend in January, 2010.
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Tirso Arciga
CarPro Manager
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- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
Dennis OHara9/23/24
Repeat Customer
2.00 star rating
They did not answer any of the questions I submitted originally. They only recently responded to one of the questions, but I have decided to work with another dealer.
They did not answer any of the questions I submitted originally. They only recently responded to one of the questions, but I have decided to work with another dealer.
Mike Taylor7/2/23
Repeat Customer
5.00 star rating
I have been a CarPro listener for years and have taken advantage of the VIP buying process before. I decided to go with Rotolo Chevrolet since I knew they had been with the CarPro show for a long time and knew that they would have the best inventory. After completing the CarPro online process to contact Rotolo, I was contacted by Mario Garcia and let him know what I was looking for (at this point a Silverado RST), the things I had to have, and the things that would be nice. Mario sent me a couple of possibilities over email and invited me to the dealership to check them out. We made the hour-long trip out to Rotolo and Mario met us with trucks up front for us to look at, including a Colorado Z71 for comparison. After going through all of the trucks, we took the Colorado for a test drive and were happy with the way it looked, drove, and felt overall. I originally was looking for a Silverado but ended up with the Colorado. Mario went out of his way to scour for discounts and rebates (never seen one for a teacher), squeezed a bit extra out for my trade-in, and made the entire experience comfortable and enjoyable. It was very much worth the extra time to visit Rotolo than to go to one of my many local Chevy dealers.
I have been a CarPro listener for years and have taken advantage of the VIP buying process before. I decided to go with Rotolo Chevrolet since I knew they had been with the CarPro show for a long time and knew that they would have the best
2023 Chevy Colorado Z71
John Spurgeon3/27/23
5 star rating
As soon as I called Rotolo, I received a call back from Car Pro team member Ruben Sandoval. My preference for a certain model/trim/color was very hard to find without a factory order or multi week wait. I had a great offer to sale my existing car so I didn't have the luxury of waiting. Ruben continued to f/u with me regularly. I ended up purchasing a car from another Chevrolet dealer who had a cancelation thus I purchased it even though the color wasn't my first or second choice. If I were to buy another car, Ruben and Rotolo be my first call.
As soon as I called Rotolo, I received a call back from Car Pro team member Ruben Sandoval. My preference for a certain model/trim/color was very hard to find without a factory order or multi week wait. I had a great offer to sale my existing car so
Patrick Elias Elias6/13/22
5 star rating
Outstanding Mike’s team reached out to me in minutes after contacting carprousa. They were very helpful. I’m still considering on buying my current lease because of its value, and inventory is still low and mark ups are high. Thank you to Rotolo for helping me.
Outstanding Mike’s team reached out to me in minutes after contacting carprousa. They were very helpful. I’m still considering on buying my current lease because of its value, and inventory is still low and mark ups are high. Thank you to Rotolo for
janie marie4/8/22
5 star rating
Sal was nice enough to call me on HS day off to chat with me about my desire for a mid engine Vette. I’m on the list not holding my breath and hope I’m offered a fabulous Vette before my 2008 Lexus SC430 decides to go nighty night….LOL
Sal was nice enough to call me on HS day off to chat with me about my desire for a mid engine Vette. I’m on the list not holding my breath and hope I’m offered a fabulous Vette before my 2008 Lexus SC430 decides to go nighty night….LOL
Sergio Olivares10/17/21
5 star rating
After I sent Rotolo Chevrolet an email I was contacted in less than 5 minutes. Sal from Rotolo Chevrolet called me to ask if I had any questions. He was very professional and answered all my questions and also put me on the waiting list so that I may order a C8 Corvette with no mark up. I wish I had done this months ago.
After I sent Rotolo Chevrolet an email I was contacted in less than 5 minutes. Sal from Rotolo Chevrolet called me to ask if I had any questions. He was very professional and answered all my questions and also put me on the waiting list so that I
BARBARA BETTERLEY3/4/21
5 star rating
Best experience we have had dealing with a dealership. Everyone was professional and friendly. I can see why Rotolo is a certified dealer. If you live in Southern California, you need to buy or lease from Rotolo Chevrolet hands down.
Best experience we have had dealing with a dealership. Everyone was professional and friendly. I can see why Rotolo is a certified dealer. If you live in Southern California, you need to buy or lease from Rotolo Chevrolet hands down.
ALVIN ABRIS2/25/20
5 star rating
Danielle was very professional. We did most of the transactions first thru email then phone then website then phone again. I purchased the car Sunday evening before Danielle went home (20 minutes before she was about to leave) and ended up staying till pass 8:00. The whole transactions was a breeze and she was very honest. She looked for all the discount that I can be applied to my purchase. Thank you Danielle and Thank you car pro for pointing to the right dealership.
Danielle was very professional. We did most of the transactions first thru email then phone then website then phone again. I purchased the car Sunday evening before Danielle went home (20 minutes before she was about to leave) and ended up staying
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Rotolo Chevrolet with only the best there is to offer. It’s so nice to hear that Danielle helped to make your experience such a positive one. Enjoy your new Chevy!
Harry Fischer10/22/19
5 star rating
GOOD Morning Jerry! Well, without your help, I would not be in the wonderful position I am in. Over the past 3-5 weeks you have help steer me through the maze of used trucks via my emails to you and the advise you provided last Saturday on the show regarding the clearing out of the 2019's to make room for the 20's clinched it. I called Rotolo Chevy in Fontana and spoke with Danielle York. I told her what I'd found in a used truck in a lot down the street from their dealer. She was truly kind enough to look and review it. She explained to me what Rotolo could do for me as a Carpro listener. HOLY COW!!! I'm picking up a new 2019 2500HD diesel equipped as I requested for 8 grand more instead of an out of warranty 3 year old Pick up which was a good deal as you and I discussed. I'm getting A brand new shiny truck!!! I also asked her if I was obligated to buy it as she has done all this work, including a dealer swap, sight unseen. She said her job was to get me 99% there. The last 1% is between my wife and myself. My fondest and kindest regards to both of you. We will be listening to the show on the way to the dealer <br>
GOOD Morning Jerry! Well, without your help, I would not be in the wonderful position I am in. Over the past 3-5 weeks you have help steer me through the maze of used trucks via my emails to you and the advise you provided last Saturday on the show
Thank you so much for sharing your experience with CarProUSA and Rotolo Chevrolet. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five stars! Mike, Danielle and the team will be thrilled to hear your feedback!
Ed Rocha9/2/19
5 star rating
Great experience at Rotolo chevrolet, Danielle York found my vehicle I brouht it, I purchased it signed all paper work in one hour I was on my way home. what can I say about Rotolo Chevrolet and Danielle York simply Awesome.
Great experience at Rotolo chevrolet, Danielle York found my vehicle I brouht it, I purchased it signed all paper work in one hour I was on my way home. what can I say about Rotolo Chevrolet and Danielle York simply Awesome.
Thank you so much for sharing your experience with CarProUSA and Rotolo Chevrolet. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Ed Rocha7/17/19
5 star rating
Danielle answered all my questions she was very helpful, just undecided on the silverado LT or LTZ I will getting back with Danielle soon
Danielle answered all my questions she was very helpful, just undecided on the silverado LT or LTZ I will getting back with Danielle soon
Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Rotolo Chevrolet were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Pamela S Germany3/13/19
4 star rating
Rotolo Chevrolet was able to get me the vehicle I desired. I had visited another dealer a day or two before and they were not willing to do all for my business. Rotolo Chevrolet went above and beyond to put me in the vehicle I desired.
Rotolo Chevrolet was able to get me the vehicle I desired. I had visited another dealer a day or two before and they were not willing to do all for my business. Rotolo Chevrolet went above and beyond to put me in the vehicle I desired.
Chanelle Goff2/15/19
5 star rating
I'm so glad i heard about CarPros. When i called the dealer and spoke with Kimberly she was nice and helpful from the beginning. When I got there, she explained to me her job wasn't like most salesmen, to get the most out of me, instead her job was to get me the best deal, and she did... I feel like i stole my car!!
I'm so glad i heard about CarPros. When i called the dealer and spoke with Kimberly she was nice and helpful from the beginning. When I got there, she explained to me her job wasn't like most salesmen, to get the most out of me, instead her job was
Hi Chanelle,<br><br>It's great to hear your feedback concerning your recent visit and purchase with our Certified Dealer Rotolo Chevrolet. Kimberly is always fantastic to work with. Congratulations on your new vehicle, and we do appreciate you being a valued show listener. Kimberly and the entire Rotolo Chevrolet team do thank you for your business!
Phillip Rockwell12/13/23
Repeat Customer
5.00 star rating
James was very responsive and helpful. He went above and beyond to provide me with all the options and information I needed to make a decision. Great CarPro experience.
James was very responsive and helpful. He went above and beyond to provide me with all the options and information I needed to make a decision. Great CarPro experience.
Phil Garcia10/14/23
Repeat Customer
5.00 star rating
Pedro and the entire Rotolo team made this the best and easiest car purchase ever.
Pedro and the entire Rotolo team made this the best and easiest car purchase ever.
Chevrolet Trax
Donald Bridge11/17/22
5 star rating
On Halloween, I was checking Rotolo Chevrolet's website and they were showing a 2023 Blazer RS that was in transit. I called and spoke with Internet Specialist, Ruben Sandoval. He indicated it had just arrived so I asked if my wife and I could come out with my CarPro certificate that afternoon at 4 pm to see the car. (We don't have a trick or treaters in our neighborhood). Ruben met us when we arrived and showed us the car (it hadn't even been washed yet) and we took it for a test drive. The Blazer RS was exactly what we were looking for, even the color! We completed the paperwork and in a little over 2 hours drove out with a "treat" in the newly washed and clean Blazer RS!! Ruben was great to work with and made the process very easy. My wife and I are very pleased and are enjoying the new Blazer!
On Halloween, I was checking Rotolo Chevrolet's website and they were showing a 2023 Blazer RS that was in transit. I called and spoke with Internet Specialist, Ruben Sandoval. He indicated it had just arrived so I asked if my wife and I could come
Victor Carrillo6/15/22
5 star rating
WOW.... working with Mr. Sal Mercado felt more like working with a friend rather than dealing with a car sales person. After bad experience with two other dealerships we signed up with CarProUSA VIP and Sal called us back within minutes, from there forward we received from Sal honesty, respect, professionalism, amazing work ethics, and integrity. Mr. Sal Mercado truly deserves a 5 star review. Thank you Sal for getting us the truck we always wanted!
WOW.... working with Mr. Sal Mercado felt more like working with a friend rather than dealing with a car sales person. After bad experience with two other dealerships we signed up with CarProUSA VIP and Sal called us back within minutes, from there
Tim Nichols3/27/22
5 star rating
Sal Mercado did a great job at finding my son a truck . He went out of his way to make sure we are getting what we want . The truck is in Canada but a time permits it will make its way down to Rotolo Chevrolet where we can pick it up . Hopefully within a month or less. Thanks again Sal !
Sal Mercado did a great job at finding my son a truck . He went out of his way to make sure we are getting what we want . The truck is in Canada but a time permits it will make its way down to Rotolo Chevrolet where we can pick it up . Hopefully
Martin Woodworth10/31/21
5 star rating
Sal at Rotolo Chevrolet was very helpful. I requested someone from Rotolo to contact me and later the same day Sal called, even though it was his day off. I told him of my experience earlier in the week with dealers in my area (Rotolo is about 70 miles from where I live). It seems that nearly all of the dealership in Los Angeles County (and likely other counties) are charging $5,000 more per vehicle because of the shortage. Rotolo Chevrolet does not do that. They had the car that I wanted (actually, my wife wanted) and we negotiated the deal over the phone. Sal was willing to drive the ~70 miles to deliver it and sign paperwork at my house. Instead, I drove to Rotolo in Fontana, Ca., the next day. Sal was so easy to work with. Rotolo installed upgraded 20" black wheels and a blackout when the car was received. I was not fond of the wheels but the car is for my wife and she liked the add ons. We discovered that Sal had misquoted the cost of the extended service contract I asked for. It was $70 more and the contract had already been written. Sal owned up to the mistake and offered me a free extra oil change to make up for it. I asked for merchandise instead. I chose about $120 in merchandise and offered to pay the difference. Sal would not let me. In the end, with the add ons, I still paid about $1,500 less than I would have if I bought the same car with different add ons that were worth less.
Sal at Rotolo Chevrolet was very helpful. I requested someone from Rotolo to contact me and later the same day Sal called, even though it was his day off. I told him of my experience earlier in the week with dealers in my area (Rotolo is about 70
lisle garberson10/8/20
5 star rating
Danielle and I dealt with one another via telephone, thus saving me 2.5 hours of driving. She was very helpful and offered a terrific opportunity on a Chevy Bolt, but a dealer of another make just stepped up and made an offer I couldn't refuse.
Danielle and I dealt with one another via telephone, thus saving me 2.5 hours of driving. She was very helpful and offered a terrific opportunity on a Chevy Bolt, but a dealer of another make just stepped up and made an offer I couldn't refuse.
Paul Carpenter4/18/20
5 star rating
Due to the Corona Pandemic and the fact that it was a very rainy 2 weeks, Danielle and I negotiated over the phone and by e-mail. When I was satisfied with the deal being offered which was on 4/5/20, I was unable to get a ride to the dealership (otherwise I would have had to leave a vehicle there ) which is about 75 miles from my house. Danielle came in onMonday, her day off, I test drove the truck in the rain, liked it and the deal was closed 30 minutes later. Very pleased, no BS
Due to the Corona Pandemic and the fact that it was a very rainy 2 weeks, Danielle and I negotiated over the phone and by e-mail. When I was satisfied with the deal being offered which was on 4/5/20, I was unable to get a ride to the dealership
Thank you so much for sharing your experience with CarProUSA and Rotolo Chevrolet. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new vehicle. Rachel and the team will be thrilled to hear your feedback!
Donald Williams10/15/19
5 star rating
I felt like VIP. When the process to was over I felt like I made a friend.
I felt like VIP. When the process to was over I felt like I made a friend.
Thank you so much for sharing your experience with CarProUSA and Rotolo Chevrolet. Mike and the team will be thrilled to hear your feedback!
Anthony Scerri9/13/19
5 star rating
Danielle York (Internet Director) did an awesome job! I was deciding between two different vehicle choices. She put me at ease and went over the different GM incentives and financing options. Very relaxed atmosphere no pressure sales techniques that I experienced in the past at other dealerships. I would highly recommend this dealership. They earned my business for life. Thanks Car Pro USA for the recommendation!
Danielle York (Internet Director) did an awesome job! I was deciding between two different vehicle choices. She put me at ease and went over the different GM incentives and financing options. Very relaxed atmosphere no pressure sales techniques that
Thank you so much for sharing your experience with CarProUSA and Rotolo Chevrolet. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Elias Lopez6/8/19
5 star rating
The whole process was amazing
The whole process was amazing
Hearing that you had an amazing experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarProUSA and Rotolo Chevrolet, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! <br>
Jerry Coletto3/14/19
3 star rating
Did not give me fair trade-in value on my 2017 F150. Got $3000 more for it at my local stealership. Bought a Tundra instead of 2019 Silverado.
Did not give me fair trade-in value on my 2017 F150. Got $3000 more for it at my local stealership. Bought a Tundra instead of 2019 Silverado.
Hello Jerry, <br>We appreciate your feedback. We are sorry to hear that you call dealerships "stealerships." It's our mission to pair customers with the best dealers in the country. We believe buying a car should be a great experience. Thank you for considering CarProUSA and we hope you enjoy your new Tundra.
Jeff Osborn11/6/18
5 star rating
Danielle was very knowledgeable and efficient.
Danielle was very knowledgeable and efficient.
victor christensen12/3/23
Repeat Customer
1.00 star rating
My experience was nonexistent because they never contacted me after I sent in my contact request. This goes for Rotolo Chevrolet. When I notified CarPro of this, they said they'd sent messages to both dealers and still I was ghosted...completely unacceptable and unprofessional "performance" from the dealers. I finally went to Penske Chevrolet in Cerritos, CA, and purchased my new vehicle there.
My experience was nonexistent because they never contacted me after I sent in my contact request. This goes for Rotolo Chevrolet. When I notified CarPro of this, they said they'd sent messages to both dealers and still I was ghosted...completely
Michael Fabrizio5/20/23
Repeat Customer
1.00 star rating
I asked if they could order a specific truck with the options I requested and he email me and said he would check and get back with me on Tuesday 5/9/23 never herd back from him.!!! I did get 5 consecutive text messages from someone else on 5/7/23 Sunday Morning asking if this truck will work for me. Which It was NOT. Tuesday 5/ 9/23 came and went still no reply so on 5/10/23 I went to MK Smith Chevrolet and Order the 2023 Silverado 1500 with options I was looking for. Tirso Arciga Sales Manager UNPROFESSIONAL
I asked if they could order a specific truck with the options I requested and he email me and said he would check and get back with me on Tuesday 5/9/23 never herd back from him.!!! I did get 5 consecutive text messages from someone else on 5/7/23
Michael Frias7/18/22
5 star rating
I will try to be keep this brief. I was sent to Rotolo Chevrolet around May 2021. Sal Mercado was assisting me on trying to purchase a new vehicle. Covid hit Conductor Chips were scarce and new cars were nowhere to be found unless you were willing to pay $ 10,000 mark up fee. Sal mentioned to me be patient and he will get my dream car at MSRP. Today is July 15 2022 and Sal Mercado not just Sold me a New Tahoe RST but he went out of his way to deliver this vehicle to my Residence. 1 Year and counting Sal Mercado is not just a Salesman but a True Asset to Rotolo Chevrolet!!
I will try to be keep this brief. I was sent to Rotolo Chevrolet around May 2021. Sal Mercado was assisting me on trying to purchase a new vehicle. Covid hit Conductor Chips were scarce and new cars were nowhere to be found unless you were willing
Kenneth Neff5/28/22
5 star rating
I WANT TO THANK JERRY REYNOLDS FOR HIS CAR PRO SHOW .KEEP UP THE GOOD WORK. I HAVE NEVER BEEN TREATED SO GOOD AT A CAR DEALER SHIP BEFORE . LIKE ROTOLO CHEV. SAL MERCADO WAS SO GREAT SHOWING ME WHAT I WOULD LIKE TO HAVE IN A NEW TRUCK. AND TAKING ALL THE TIME I NEEDED TO MAKE THE DECISION . ALSO GOING TO THE PARTS DEPT. TO HELP ORDER A PART ON THE TRUCK. ALSO TAKING TIME ON HIS DAY OFF TO MAKE SURE THAT THEY GOT THE ACCESSORYS PUT ON . WHO DOES THAT ON THERE DAY OFF!!!! GREAT JOB ROTOLO CHEV.
I WANT TO THANK JERRY REYNOLDS FOR HIS CAR PRO SHOW .KEEP UP THE GOOD WORK. I HAVE NEVER BEEN TREATED SO GOOD AT A CAR DEALER SHIP BEFORE . LIKE ROTOLO CHEV. SAL MERCADO WAS SO GREAT SHOWING ME WHAT I WOULD LIKE TO HAVE IN A NEW TRUCK. AND TAKING
Kevin Mullen2/28/22
5 star rating
Sal helped me throughout the process, gave me really good quote and was clear & concise about my options. And the guy was willing to go with my schedule! (I'm and early riser.)
Sal helped me throughout the process, gave me really good quote and was clear & concise about my options. And the guy was willing to go with my schedule! (I'm and early riser.)
Bob Jones4/15/21
5 star rating
Dear Jerry- I just wanted to tell you how much my husband and I enjoy your show! We have learned so much from you guys about cars! Thanks to you guys we recently purchased a Chevy Traverse from Rotolo Chevy in Fontana, our salesman Sal was a true professional and we felt so well taken care of and he treated us like a friend! Thank you again for your show and helping us! Your show is so relaxing for us to listen to, and we are not car heads!
Dear Jerry- I just wanted to tell you how much my husband and I enjoy your show! We have learned so much from you guys about cars! Thanks to you guys we recently purchased a Chevy Traverse from Rotolo Chevy in Fontana, our salesman Sal was a true
Jeffrey Herr7/22/20
5 star rating
It took almost a month to find the truck. With nothing coming out of the factories, there was no trucks at the dealership and they had nothing to trade to find what I wanted. I waited 22 years to get a new truck and a few weeks were not a big deal. I had noticed a few trucks about 4 weeks and then last Friday they had a truck that fit my needs and a color that was even better than what I wanted. Emailed Danielle on Friday night, talked to her Saturday, and Sunday drove the 90 miles with wife and dog to get purchase the truck. Wife and dog had to agree with my choices.... Two hours drove off... Thank you, Rotolo Chevrolet, and Danielle York.
It took almost a month to find the truck. With nothing coming out of the factories, there was no trucks at the dealership and they had nothing to trade to find what I wanted. I waited 22 years to get a new truck and a few weeks were not a big deal.
Thank you so much for sharing your experience with CarProUSA and Rotolo Chevrolet.We are thrilled that you enjoyed your experience with Danielle. Enjoy your new Chevrolet truck and please come visit us again soon! <br>
Robert Romain11/4/19
5 star rating
Very easy to purchase going through Car Pro USA. No haggling and a discount with your VIP pass. Thank you CarPro Usa
Very easy to purchase going through Car Pro USA. No haggling and a discount with your VIP pass. Thank you CarPro Usa
Thank you so much for sharing your experience with CarProUSA and Rotolo Chevrolet. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Steven Neibert10/6/19
5 star rating
Danielle was very responsive and transparent with the requested information. Had a great online experience with her. Will reach out to her in the future, should my wife and I decide to move forward with the purchase of a Chevy truck.
Danielle was very responsive and transparent with the requested information. Had a great online experience with her. Will reach out to her in the future, should my wife and I decide to move forward with the purchase of a Chevy truck.
On behalf of CarProUSA and Rotolo Chevrolet, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Danielle. Enjoy your new Chevy truck and please come visit us again soon!
Robert Burnett8/17/19
5 star rating
Danielle York and the staff at Rotolo Chevrolet were very friendly and helpful. Danielle searched for my exact trim and color and had additional GM Parts installed no problem. We are return buyers to Rotolo and the service and support we received both from being Car Pro referred and return buyers was excellent.
Danielle York and the staff at Rotolo Chevrolet were very friendly and helpful. Danielle searched for my exact trim and color and had additional GM Parts installed no problem. We are return buyers to Rotolo and the service and support we received
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarProUSA and Rotolo Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again soon!
Robb Perrance4/15/19
1 star rating
Michael Jr. took over for Danielle York, who initially did a good job. After discussing my request, Michael said he would check inventory and call me back, but he never did. I called him several hours later, and he apologized and said he had a customer walk in (okay, no big deal). We determined he was not able to provide me with the vehicle I wanted new so he asked if I had considered used. I asked him what he had and he said he would check and call me back in a couple hours, but he never did. The next day he called and said he might be able to do the deal on the new model but he had to wait until Monday when his general mgr. came in to make sure he could provide me with the numbers I was looking for. He never called back.<br><br>I have since gone to Guaranty Chevrolet, worked with Daniel Zaragoza, and in less than a day I now own the car I wanted. I understand selling cars is a business and prices can't always be what we want, but Guaranty Chevrolet kept in contact, worked the numbers to what I could deal with and got the sale. Rotolo came across like they were going to get the business regardless of my deal or not. Ralph Waldo Emerson once said " what you are doing speaks so loudly, that I can't hear a word you are saying". In other words, actions speak louder than words. Rotolo"s actions were not what I expected after listening to your radio program for as long as I have. I will not recommend Rotolo to anyone.
Michael Jr. took over for Danielle York, who initially did a good job. After discussing my request, Michael said he would check inventory and call me back, but he never did. I called him several hours later, and he apologized and said he had a
Kevin Aguiar2/19/19
5 star rating
Was contacted via email prior to going out there (75 miles away) and negotiated on vehicle. Couldn't get to the price I had budgeted for but no fault of theirs. Junior was quick and to the point like I had asked, with no run around. Very professional and respectful of my time.
Was contacted via email prior to going out there (75 miles away) and negotiated on vehicle. Couldn't get to the price I had budgeted for but no fault of theirs. Junior was quick and to the point like I had asked, with no run around. Very
Hello Kevin,<br><br>We certainly appreciate your feedback here regarding your trip to Rotolo Chevrolet. Junior is always great to work with! We thank you for being a valued show listener and Junior and the Rotolo Chevrolet team do thank you for giving them an opportunity to earn your business!
Tom Wilkens10/31/18
5 star rating
Danielle is very good at her job. She is very friendly, knowledgeable and has a sense of urgency that I have not experienced in too many other places. She understands that the purchase of a vehicle is a large decision in the lives of most people and she lives up to the Car Pro promise. I would not buy a Chevy anywhere else.
Danielle is very good at her job. She is very friendly, knowledgeable and has a sense of urgency that I have not experienced in too many other places. She understands that the purchase of a vehicle is a large decision in the lives of most people and
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