Ivan Ventura is an experienced auto industry professional at Tustin Hyundai in Tustin, CA. He became a Certified CarPro Friend in January, 2010.
Ivan Ventura is an experienced auto industry professional at Tustin Hyundai in Tustin, CA. He became a Certified CarPro Friend in January, 2010.
Meet Ivan Ventura's Team
Carlos Menjivar
CarPro Manager
Connect With Your Certified CarPro
Inventory
What to Expect
- Submit the form to confirm vehicle availability and contact your Certified CarPro.
- The Certified CarPro and their team will receive your info and contact you.
- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
Marian Chapla-Breault7/26/24
Repeat Customer
5.00 star rating
The sales Rep, Ivan, as well as the finance rep, ZK, were very friendly, knowledgeable and listened to my thoughts and concerns. The process took a bit of work, and yet, the transparency & follow up were unmatched. Ivan took as much time as I needed to explain the tech of the car use before I drove away. I highly recommend this dealer. As an extra, The owner of the dealership gives 6 O&F changes rather than 4, over the course of the 3y 36 months. They are 35 minutes from my home and I'd use them again and refer friends and family to connect with Ivan.
The sales Rep, Ivan, as well as the finance rep, ZK, were very friendly, knowledgeable and listened to my thoughts and concerns. The process took a bit of work, and yet, the transparency & follow up were unmatched. Ivan took as much time as I
2024 Hyundai Tucson Hybrid Ltd
Len Ron Hanks12/2/23
Repeat Customer
5.00 star rating
My wife and I enjoyed our experience and were treated with the utmost respect. Rick Majors was extremely professional and knowledgeable. I would highly recommend anyone looking to buy a Hyundai to contact Rick Majors. He is honest and will do his best to give a good deal. My wife and I look forward to working with him again.
My wife and I enjoyed our experience and were treated with the utmost respect. Rick Majors was extremely professional and knowledgeable. I would highly recommend anyone looking to buy a Hyundai to contact Rick Majors. He is honest and will do his
Hyundai Santa Fe 2.0T
Eric Herman10/26/23
Repeat Customer
5.00 star rating
My wife, Laura, drove 2 hours from Oxnard to Tustin to work with Rick Major based on Jerry's advice. She received a fair price for her trade in (a 2017 Mazda 3 with a stick shift) and an excellent deal on our new EV. Rick was kind and spent an hour just showing Laura everything the Ioniq 5 had to offer. Then they went on a test drive, and she was sold! No haggling, just straight forward "here are your options" for financing. Rick's team worked with Laura and her 2 hour drive back to Oxnard was a JOY! Thanks Rick!
My wife, Laura, drove 2 hours from Oxnard to Tustin to work with Rick Major based on Jerry's advice. She received a fair price for her trade in (a 2017 Mazda 3 with a stick shift) and an excellent deal on our new EV. Rick was kind and spent an hour
Hyundai Ioniq 5 SEL
Carol Mitchell9/4/23
Repeat Customer
5.00 star rating
Rick Majors was very welcoming, personable and knowledgeable. He spent a lot of time explaining the various features of the Santa Fe Hybrid we were interested in. It was a busy Saturday on Labor Day weekend, but he was not rushed and made sure all our questions were answered.
Rick Majors was very welcoming, personable and knowledgeable. He spent a lot of time explaining the various features of the Santa Fe Hybrid we were interested in. It was a busy Saturday on Labor Day weekend, but he was not rushed and made sure all
Hyundai Santa Fe Hybrid
HAL BENINGTON5/30/23
Repeat Customer
5.00 star rating
I had great experience with Carlos and Rick at Tustin Hyundai- Carlos helped me select a Tucson with the best model options and worked with me toward meeting my personal financal needs. Could not be more happy, would recomend the Paterson automotive groups to all my friends and Family. I even got to meet John Paterson finally after buying my forth SUV through two of his several owned dealerships. Once again i enjoyed being a Car Pro VIP! Sincerely - Hal
I had great experience with Carlos and Rick at Tustin Hyundai- Carlos helped me select a Tucson with the best model options and worked with me toward meeting my personal financal needs. Could not be more happy, would recomend the Paterson automotive
Hyundai Tucson SEL AWD
Judith Floray3/4/23
5 star rating
I was referred to Rick Majors through the CarPro website. While it took four months to receive my Santa Fe PHEV, Rick Majors kept me informed throughout the process. I was skeptical of the process since Hyundai was building very few PHEV's. Fortunately, Rick Majors "pulled a rabbit out of his hat" and offered it to me. Thanks again to Rick and his associate Dennis for providing me an excellent buying experience. I will definitely buy from Tustin Hyundai again.
I was referred to Rick Majors through the CarPro website. While it took four months to receive my Santa Fe PHEV, Rick Majors kept me informed throughout the process. I was skeptical of the process since Hyundai was building very few PHEV's.
Alvin Abris2/4/23
5 star rating
Rick Majors was a joy to deal with. He was able to match another dealers offer and made my buying experience a breeze. He even went out of his way to pick me up from another dealer after I turn in my lease. And he was already off the clock. What a guy. Thanks carpro for stearing me in the right direction. Great recommendation.
Rick Majors was a joy to deal with. He was able to match another dealers offer and made my buying experience a breeze. He even went out of his way to pick me up from another dealer after I turn in my lease. And he was already off the clock. What a
Mark Taylor6/25/22
1 star rating
I was promptly emailed by the dealership and told the EV I was looking for was hard to come by. No other options or support offered. I assume its the end of this buying process, as nothing was offered to help with a future purchase.
I was promptly emailed by the dealership and told the EV I was looking for was hard to come by. No other options or support offered. I assume its the end of this buying process, as nothing was offered to help with a future purchase.
Lori Bacani5/25/22
5 star rating
Best car buying experience I've ever had. Rick contacted me shortly after I submitted my VIP form. I told him the car (used) I was interested in purchasing ... the vehicle was mechanically inspected, detailed, smogged and ready for my pick-up the next day! Rick was an absolute pleasure to work with and I will be referring my family and friends to Rick at Tustin Hyundai (via the CarProUsa VIP network). Thank you, Jerry, for all you do (love your radio show)!
Best car buying experience I've ever had. Rick contacted me shortly after I submitted my VIP form. I told him the car (used) I was interested in purchasing ... the vehicle was mechanically inspected, detailed, smogged and ready for my pick-up the
John Rudick2/19/22
5 star rating
There is no better car buying experience out there than the kind you can get from Rick Majors at Tustin Hyundai CA. He literally dropped everything for us to get us into the vehicle we were looking for. This was no simple feat because of the lack of inventory and high demand. We drove an hour and a half from San Diego to try out our very first VIP experience and would do it again in a heartbeat. John Everybody was very nice and very polite and the experience was very pleasant. Mary
There is no better car buying experience out there than the kind you can get from Rick Majors at Tustin Hyundai CA. He literally dropped everything for us to get us into the vehicle we were looking for. This was no simple feat because of the lack of
Timothy Felde12/4/21
Repeat Customer
5 star rating
Rick Majors was fantastic. I called after getting my Car Pro certificate and asked about a Palisade. Rick thought he had one that I wanted on the lot because it was in his computer, but he double checked. Turns out, it was sold that morning. We discussed what I was looking for and he said he would call me when he was able to track one down. A few days later, he called to tell me about a Rainforest AWD model that was due in about 3 weeks. He said normally the dealer makes all of these "Blackout Editions", which adds $8,000 to the price. He knew I didn't want that, so he talked to his sales manager about not doing it to this vehicle, and selling it at MSRP without the blackout package. He got the exception approved and let me know. I ran the numbers with my wife, and we decided to postpone our purchase at this time. Rick thanked me and I thanked him for all of his efforts. He is first class. I purchased a CX-9 through another Jim Patterson dealer up the street in February 2021 and had a similar experience there. I really love it when a dealer follows the program.
Rick Majors was fantastic. I called after getting my Car Pro certificate and asked about a Palisade. Rick thought he had one that I wanted on the lot because it was in his computer, but he double checked. Turns out, it was sold that morning. We
Edward6/5/21
5 star rating
I felt like a got a good deal on the Kona Electric and they eventually matched the CarMax offer I got for my trade in which was $1800 more than they offered for it. A great, no pressure experience.
I felt like a got a good deal on the Kona Electric and they eventually matched the CarMax offer I got for my trade in which was $1800 more than they offered for it. A great, no pressure experience.
Mike Ziegler5/23/21
5 star rating
Shawn was excellent. I HATE buying cars but he made the process very relaxed, simple and professional. I knew that I would pay MSRP due to chip shortages and high demand but, nonetheless, it was a nice experience. The finance department, as well, was great.
Shawn was excellent. I HATE buying cars but he made the process very relaxed, simple and professional. I knew that I would pay MSRP due to chip shortages and high demand but, nonetheless, it was a nice experience. The finance department, as well,
Kevin Snee4/4/21
5 star rating
Very smooth experience at Tustin Hyundai, TJ was extremely friendly, open and honest. Zero pressure, he took me out for test drives in 2 different models. Alas, I did not like the Hyundais I drove and told him I was also interested in a Mazda 6. He set me up with Larry at Tustin Mazda (another CarProUSA dealership) who was also fantastic and provided a smooth, pleasant car-buying experience. I didn't end up buying a car from either dealer only because it was getting late and I didn't want to rush such a major financial decision and had a 2 hour + drive home. I ended up finding a local dealership that price matched the CarProUSA offer and purchased there, but I wholeheartedly recommend either Tustin Mazda or Tustin Hyundai for any potential car shoppers. They are class acts all the way.
Very smooth experience at Tustin Hyundai, TJ was extremely friendly, open and honest. Zero pressure, he took me out for test drives in 2 different models. Alas, I did not like the Hyundais I drove and told him I was also interested in a Mazda 6. He
Marina Grignetti3/19/21
5 star rating
Shawn was very busy, but he did a good job in getting us through the process expeditiously.
Shawn was very busy, but he did a good job in getting us through the process expeditiously.
James Matthews2/2/21
5 star rating
Great experience! Shawn was extremely helpful. Everything went as smoothly as possible.
Great experience! Shawn was extremely helpful. Everything went as smoothly as possible.
Selina Garcia1/21/21
5 star rating
There was no stress on my end if the deal wouldn't have worked out. Shawn worked his magic to get me a great deal on my trade-in and even the color of the car I wanted. I would highly recommend this dealership to anyone who is in the market!
There was no stress on my end if the deal wouldn't have worked out. Shawn worked his magic to get me a great deal on my trade-in and even the color of the car I wanted. I would highly recommend this dealership to anyone who is in the market!
Andrew9/28/20
5 star rating
Shawn Brown was very factual and great at communication.
Shawn Brown was very factual and great at communication.
DAVID CLARK8/1/20
5 star rating
It truly was a fantastic experience, no back in forth negotiating with the price of the vehicle. All my needs for met and the entire staff were professional and very knowledgeable.
It truly was a fantastic experience, no back in forth negotiating with the price of the vehicle. All my needs for met and the entire staff were professional and very knowledgeable.
On behalf of CarProUSA and Tustin Hyundai, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience! Enjoy your new Hyundai and please come visit us again soon!
Robert Nowell4/22/20
5 star rating
YET! We haven't bought the car YET. However, if/when we do buy, we will NOT be going elsewhere. Outstandingly positive experience.
YET! We haven't bought the car YET. However, if/when we do buy, we will NOT be going elsewhere. Outstandingly positive experience.
Mary Devries1/20/20
4 star rating
Blake was very knowledgeable about the vehicle we were interested in.
Blake was very knowledgeable about the vehicle we were interested in.
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Andrew Vavra8/4/19
5 star rating
Shawn was able to give me a great price and get me on the road quickly. He was also able to find the color and configuration I wanted on short notice. I drove past a lot of inferior dealerships to go out of my way to visit Tustin, but it was worth it to end up with a car I want at a price I feel good about.
Shawn was able to give me a great price and get me on the road quickly. He was also able to find the color and configuration I wanted on short notice. I drove past a lot of inferior dealerships to go out of my way to visit Tustin, but it was worth
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Tustin Hyundai were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Morris Lee3/28/19
5 star rating
Jonathan and Frank are true professionals who were very courteous and patient with me and my wife. <br><br>We did not make a purchase at this dealership strictly because another place narrowly made a better financial offer. Regardless, I highly recommend Jonathan, Frank and Tustin Hyundai to anyone looking to buy a car in the Southern California area.
Jonathan and Frank are true professionals who were very courteous and patient with me and my wife. <br><br>We did not make a purchase at this dealership strictly because another place narrowly made a better financial offer. Regardless, I
Vicki Chernoff5/27/24
Repeat Customer
5.00 star rating
CarPro submitted my request to the dealership and I was provided the information I needed to make a decision. A seamless process. Rick was wonderful to work with - from the first contact to the purchase. A positive car buying experience that didn't drag on or feel pressured.
CarPro submitted my request to the dealership and I was provided the information I needed to make a decision. A seamless process. Rick was wonderful to work with - from the first contact to the purchase. A positive car buying experience that didn't
Hyundai Tuscon Hybrid
Henry DiRocco12/14/23
Repeat Customer
2.00 star rating
After meeting the sales guy and looking at vehicles, we chose one. After discussing the fact that i needed to wait for my funds to come in I tried putting a down payment with a check, or using a credit card for my entire 15k down, they said they no they would wait. This was a Sunday. My funds came in from my retirement account Tuesday morning. The same day they sold the car. I guess I get it but that still sucks as i was totally upfront. On Wednesday, I went and bought the same trim car from Norm Reeves Hyundai, no problems. So much for an easy sale from a “CarPro”.
After meeting the sales guy and looking at vehicles, we chose one. After discussing the fact that i needed to wait for my funds to come in I tried putting a down payment with a check, or using a credit card for my entire 15k down, they said they no
Despite my very best efforts of informing Henry on Sunday that we had only one of these cars (in their color preference) in stock and offered a solution to move forward with the purchase however they chose to hold off until the funds transferred which I totally understand and respected their decision. At the time I was also 100% transparent and informed them that the vehicle may be sold in the meantime and that as a matter of store policy we can't hold a car with a deposit. I further explained that if the car did sell in the next day or two that we could either look at a different color option or perhaps if another dealer was willing to do a dealer trade we could try that. Henry seemed very understanding of all of this and I offered again to go ahead and move forward with the purchase to avoid any of these potential pitfalls. He obviously declined and opted not to do that. As a courtesy I reached out to him yesterday prior to his scheduled appointment time and as soon as I found out that the car had sold and that we would have to proceed with the afore mentioned plan B options and he was understandably less than pleased. I apologized and reminded him that this was a potential outcome but that I would work diligently to facilitate a dealer trade. Unfortunately, the other dealers all said that they had customers interested in their cars and were not willing to give them up. In conclusion it was an all around unfortunate circumstance and I apologize for any frustration to all involved.
Rick Majors
Rick Majors
TJ Imholte9/20/23
Repeat Customer
5.00 star rating
Best car buying experience I have ever had (and I’m 63 so not my first car). Rick Majors found me the exact car I was looking for. He did exactly what he said he was going to do though the entire buying process. And gave me a great orientation that got me on the road quickly and well informed. I’ll buy my next car from Rick.
Best car buying experience I have ever had (and I’m 63 so not my first car). Rick Majors found me the exact car I was looking for. He did exactly what he said he was going to do though the entire buying process. And gave me a great orientation that
Hyundai Santa Cruz
Raymond Paramo9/8/23
Repeat Customer
5.00 star rating
My wife and I were both very pleased with the sales person, Rick Majors. He walked us through the entire process including all of the features of the SUV as well as the financing. We were out of there really quick with our new vehicle. I would highly recommend this dealership and of course our sales rep.
My wife and I were both very pleased with the sales person, Rick Majors. He walked us through the entire process including all of the features of the SUV as well as the financing. We were out of there really quick with our new vehicle. I would
Santa Fe PHEV
Lee Nestlerode4/29/23
Repeat Customer
1 star rating
Never heard from anyone. No email, text or call.
Never heard from anyone. No email, text or call.
Tom Noakes3/26/23
Repeat Customer
3 star rating
I live in a market (San Diego) that has no carpro dealers. The nearest ones are in Orange county. Orange county over a hours drive, so I wasn't going to drive up there unless I had the information I wanted. I asked the carpro rep what the money factor for a lease would be and I never heard back from them. That's disappointing.
I live in a market (San Diego) that has no carpro dealers. The nearest ones are in Orange county. Orange county over a hours drive, so I wasn't going to drive up there unless I had the information I wanted. I asked the carpro rep what the money
Robert Johnson12/13/22
Repeat Customer
3 star rating
Dealership responded to me, but only once but no fallowup,
Dealership responded to me, but only once but no fallowup,
Thomas Cady9/7/22
5 star rating
Using my CarPro pass I contacted Rick, and his partner Rooben Khacaatoorian at Tustin Hyundai. I can only say that when I went to the dealership I was treated as a VIP. I was already familiar with the dealership, but my treatment was above and beyond. I ended up purchasing a 2021 Certified Hyundai Santa Fe Limited that was a factory exec car with 14,000 miles. It was loaded with all the goodies. The whole process could not have gone more smooth. Also they took my 2007, Santa Fe in trade. All of the pricing seemed very fair, and I felt I could trust all of the people in that dealership. Can't say any more it was a good car buying experience, and I got exactly what I wanted. Five stars all around.
Using my CarPro pass I contacted Rick, and his partner Rooben Khacaatoorian at Tustin Hyundai. I can only say that when I went to the dealership I was treated as a VIP. I was already familiar with the dealership, but my treatment was above and
Nancy Fisher5/8/22
1 star rating
Never received any communication from Rick Majors. I called and spoke to another salesman. I went to another Hyundai dealership where they were very welcoming and helped me with my purchase. I would rate 0 for Tustin Hyundai if it was available.
Never received any communication from Rick Majors. I called and spoke to another salesman. I went to another Hyundai dealership where they were very welcoming and helped me with my purchase. I would rate 0 for Tustin Hyundai if it was available.
Maryanne Tinsley4/9/22
5 star rating
Still waiting for inventory, nothing available at this time.
Still waiting for inventory, nothing available at this time.
Marvin Goecks9/24/21
5 star rating
We had a wonderful and refreshing experience with this dealership; Sean Brown, in particular. He was very professional, knowledgeable and absolutely no high pressure. This was the only dealership, including a Car Pro Dealer, that would sell the vehicle at sticker price - no argument. This is the gold standard for other dealers to follow. We have been placed on the wait list; hopefully our vehicle will be available in January.
We had a wonderful and refreshing experience with this dealership; Sean Brown, in particular. He was very professional, knowledgeable and absolutely no high pressure. This was the only dealership, including a Car Pro Dealer, that would sell the
Jim Klein7/28/21
Repeat Customer
5 star rating
Shawn and his sidekick worked patiently with us to find just the right vehicle that fit our needs. and budget. We drove home with a new 2021 Palisade for my wife for about $9000 less than a dealer closer to home. And she absolutely loves it. My wife sain it was the easiest and best car purchase process she ever experienced!
Shawn and his sidekick worked patiently with us to find just the right vehicle that fit our needs. and budget. We drove home with a new 2021 Palisade for my wife for about $9000 less than a dealer closer to home. And she absolutely loves it. My wife
Craig Cox5/14/21
5 star rating
These guys were FANTASTIC! Even though they knew we were just beginning our search they were terrific to work with. Rick took the time to go over the car and its features and let us take a lengthy test drive. I would definitely recommend them if you are in the market for a Hyundai.
These guys were FANTASTIC! Even though they knew we were just beginning our search they were terrific to work with. Rick took the time to go over the car and its features and let us take a lengthy test drive. I would definitely recommend them if you
Michael Boone4/11/21
5 star rating
Very smooth transaction and Shawn was great to work with. Will be coming back for my next car here.
Very smooth transaction and Shawn was great to work with. Will be coming back for my next car here.
Sam Mian3/14/21
5 star rating
The model/package we were looking to buy was unavailable at the dealership. But my wife also wanted to test drive the vehicle. Shawn let us test drive some of the other packages and went over his inventory and gave us a quick clinic on how to go about trying to find the model/package/features we were looking for.
The model/package we were looking to buy was unavailable at the dealership. But my wife also wanted to test drive the vehicle. Shawn let us test drive some of the other packages and went over his inventory and gave us a quick clinic on how to go
Debbie Bloom2/23/21
5 star rating
I got excellent service. I would have bought the car, but it turned out to be too small for my needs. The sales person was superlative.
I got excellent service. I would have bought the car, but it turned out to be too small for my needs. The sales person was superlative.
Ruben Broker1/3/21
5 star rating
My experience with Tustin Hyundai was "Amazing"...Shawn Brown responded to my internet inquiry within 5 minutes..I then made a quick appointment to test drive a new "Gorgeous" Sonata Sel Plus..No games or upselling...The price quoted before my appointment was honored...I was very impressed by Shawn's level of transparency, courtesy and professionalism..I also have to mention that before I left the dealership, Mr John Patterson, President Of Tustin Hyundai, came by to personally thank me for my business....Again, this was a Amazing "Car Pro USA" buying experience from start to finish................
My experience with Tustin Hyundai was "Amazing"...Shawn Brown responded to my internet inquiry within 5 minutes..I then made a quick appointment to test drive a new "Gorgeous" Sonata Sel Plus..No games or upselling...The price quoted before my
Chris Holer10/2/20
5 star rating
Went to Tustin Hyundai not expecting to lease a car. Staff was very friendly, even provided lunch. Shawn was extremely informative, helpful but never pushy. He went the extra mile, literally, to get me 3 different cars because I wasn't sure which color I wanted. When it came time for the numbers, he gave me such a Great deal, including a discount for having a VIP Priority Pass, I just couldn't pass it up. I Love my new Hyundai Elantra! Especially that I can remote start it and turn the air conditioning on. Thanks to Shawn, Tustin Hyundai and to Car Pro USA!
Went to Tustin Hyundai not expecting to lease a car. Staff was very friendly, even provided lunch. Shawn was extremely informative, helpful but never pushy. He went the extra mile, literally, to get me 3 different cars because I wasn't sure which
Mark Paulson6/19/20
5 star rating
Dear Carpros,<br>Thank you for referring me to Tustin Hyundai. Shawn Brown reached out to me right away once I got my VIP Priority Pass and my wife and I went in to test drive the new 2020 Palisade. After the test drive, Shawn sat down with us and help us with our trade in as well as helped us get our payment to where it needed to be. I have bought dozens of cars during my life, and I can say this was one of the easiest and most pleasant experiences I have ever had purchasing a car. I am the type expecting a 15 round fight with a car dealer salesman, but not this time. Thank you Shawn for doing a great job and helping us with the new Limited Palisade. What a beautiful SUV.
Dear Carpros,<br>Thank you for referring me to Tustin Hyundai. Shawn Brown reached out to me right away once I got my VIP Priority Pass and my wife and I went in to test drive the new 2020 Palisade. After the test drive, Shawn sat down with us
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! Glad to hear you love your new 2020 Palisade.Shawn and the team will be thrilled to hear your feedback!
Dan Gerken4/25/20
5 star rating
Very courteous but didn't think I was being offered the very best deal on 2020 Hyundai Tucson The offered deal was pretty good but not great, in my opinion
Very courteous but didn't think I was being offered the very best deal on 2020 Hyundai Tucson The offered deal was pretty good but not great, in my opinion
Christopher Ferraris10/15/19
5 star rating
very nice
very nice
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai.Frank and the team will be thrilled to hear your feedback!
Linda Todd9/2/19
4 star rating
Shawn Brown was great, honest, and candid. He was very knowledgeable about cars, contracts, and all things cars. He seems to have been undermined by the next up management, and almost lost the sale when they tried to pull "a fast one" on me. I did not bite, but walked out. Shawn was sent to the parking lot to get me and they agreed to complete the deal at MY terms, which were very reasonable and previously agreed to during negotiations.
Shawn Brown was great, honest, and candid. He was very knowledgeable about cars, contracts, and all things cars. He seems to have been undermined by the next up management, and almost lost the sale when they tried to pull "a fast one" on me. I did
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits CarProUSA and Tustin Hyundai with only the best there is to offer. It’s so nice to hear that Shawn Brown helped to make your experience such a positive one. Enjoy your new vehicle!
Patty Olea2/26/19
5 star rating
I received excellent service from Kevin Rullan.
I received excellent service from Kevin Rullan.
Hello Patty,<br><br>Thank you for your comments regarding your recent visit and purchase with Tustin Hyundai. Kevin and the team over there are always fantastic. Congratulations on your new Hyundai, and we do appreciate you being a valued show listener. Kevin and the entire team at Tustin Hyundai thank you very much for your business!
Ken Keener9/21/18
5 star rating
I started looking for a Hyundai Kona at the last dealership I had purchased at. They were pleasant, but I just wasn't getting the deal I wanted. I tried a second dealer, but was lied to about what I was going to get. As a last resort, I went to the Car Pros website and was put in touch with Tustin Hyundai. I detailed what I was looking for and asked if they could help me. Frank Joubran answered my email and asked if I was leasing or buying? I stated that I wanted to buy, and stated what one of the previous dealers said they would do for my trade-in. Frank emailed me back saying he had the car I wanted, he would match the trade-in value, and would beat the price I had previously been quoted. I went the next day to the dealership. The car was ready, the price was great, and Frank treated my wife and I like we were long-time valued customers. An hour later, I was driving my new car home. There was no hassle, no lying, and just great customer service. As we were leaving, the president of the dealership, John Patterson, stopped by and introduced himself. I told him how happy we were with the deal and with the way Frank treated us. He gave me his card and said to contact him if we ever had a problem. I am a satisfied customer! I listen to the Car Pros show on KNX radio in Los Angeles. I can't listen to the whole show, but I really enjoy what I do catch. Car Pros is the only way to buy a car!
I started looking for a Hyundai Kona at the last dealership I had purchased at. They were pleasant, but I just wasn't getting the deal I wanted. I tried a second dealer, but was lied to about what I was going to get. As a last resort, I went to the
Carol Fusco12/27/23
Repeat Customer
5.00 star rating
I have been listening to your show the last month and heard Jerry read a good review of Rick Majors from Tustin Hyundai. I wrote his name down and 2 weeks later, made contact with Rick and he immediately replied. My husband and I met with Rick the Saturday before Christmas and shortly before they were closing. We were truly impressed with Rick and the customer service from everyone at the dealership. So much, we decided to end our search and made the decision to proceed with leasing a vehicle at Tustin Hyundai. Rick Majors is a great salesperson. It was because of him we leased our 2023 Santa Fe XRT from this dealership. The transparency, honesty and good old school customer service from Rick sealed the deal. Of course, we are thrilled with our new ride as well. What a great experience.
I have been listening to your show the last month and heard Jerry read a good review of Rick Majors from Tustin Hyundai. I wrote his name down and 2 weeks later, made contact with Rick and he immediately replied. My husband and I met with Rick the
2023 Santa Fe XRT
Len Hanks12/1/23
Repeat Customer
5.00 star rating
Rick Majors was outstanding. We got such great personal attention. He was patient and kind and went to great lengths to make sure we were well informed and happy with our purchase. No games, and we loved that . We're so glad we made the 50 plus mile drive to meet him. It was the best car buying purchase we've ever had. I will purchase my next car from him and would gladly recommend others to do the same
Rick Majors was outstanding. We got such great personal attention. He was patient and kind and went to great lengths to make sure we were well informed and happy with our purchase. No games, and we loved that . We're so glad we made the 50 plus mile
Sante Fe 2.0T
C Black9/14/23
Repeat Customer
5.00 star rating
Carpro is an outstanding show and their Carpro friends are outstanding. This was my third vehicle purchase through Carpro and Ricky Majors was outstanding. The communications no nonsense deal and delivery was seamless. I can’t say enough about the service he provided throughout the process. If you’re looking for Hyundai, see him and the professionals at Tustin Hyundai.
Carpro is an outstanding show and their Carpro friends are outstanding. This was my third vehicle purchase through Carpro and Ricky Majors was outstanding. The communications no nonsense deal and delivery was seamless. I can’t say enough about the
2024 Hyundai Kona
Jeff Davidson7/27/23
Repeat Customer
5.00 star rating
Aloha Jerry Your another hero without a cape Here’s my tale of success - and all because of Rick, Carlos, and ZK at tustin Hyundai!! No ‘23 palisades calligraphys and no new palisades until august soonest. No cars in the showroom - crazy Any advertised calligraphy was already gone, a few places calling back to say they actually had one. Not so! I looked and called all over 5 western states. Tustin actually had one, a ‘21 with 49k miles for $39. What a nice car, Hyundai did a great job - I bought it ZK in finance brought me 3 finance options - all higher than the 6.65 chase was offering me. He actually kept calling banks and Hyundai finance. HF finally came back with 6.09% and he reduced the extended warranty - good for all the electronics. And some engines will get oil into the cooling system - just happens. I also bought the exterior sealant (black car) and interior seat coverage (light beige) also significantly reduced. I’ve had it a week and really like it. Drives great in both traffic and open hi-way. Some very thoughtful features and so many features. Infotainment center - oh boy! It also has 4 12v outlets You’re the best Jerry - thank you And seriously, please let me know if and when you and/or Kevin are going to be in Orange Country Ca Have a good weekend Kindly
Aloha Jerry Your another hero without a cape Here’s my tale of success - and all because of Rick, Carlos, and ZK at tustin Hyundai!! No ‘23 palisades calligraphys and no new palisades until august soonest. No cars in the showroom - crazy Any
2021 Hyundai palisades calligraphy
David Olaver3/30/23
5 star rating
What a different experience. This was the most pleasant, peaceful car buying experience my wife and I have ever had. Rick was welcoming and made us feel like we were being heard. The whole process was smooth and enjoyable. The entire dealership will make you feel welcome. Rick was very available to answer questions even after we took delivery of the car. Highly recommended! Thank you CarPro show for the VIP treatment.
What a different experience. This was the most pleasant, peaceful car buying experience my wife and I have ever had. Rick was welcoming and made us feel like we were being heard. The whole process was smooth and enjoyable. The entire dealership will
Jim Hoover2/7/23
5 star rating
I’m not sure how our first meet up and test drive could have gone any better. Rick answered all of our questions and made it clear there would not be any pressure for add ons and that the price would be MSRP plus shipping. He then handed us the key for a test drive and said he’ll look forward to our feedback when we get back. Since they didn’t have exactly what we wanted in stock, he put our name on the perfect car scheduled to arrive in about 4 weeks. Thanks Rick for not only getting us excited about a new car, but for making the process equally enjoyable.
I’m not sure how our first meet up and test drive could have gone any better. Rick answered all of our questions and made it clear there would not be any pressure for add ons and that the price would be MSRP plus shipping. He then handed us the key
Vi Barrios10/1/22
Repeat Customer
5 star rating
I have bought many new cars in my lifetime, this was the easiest transaction in my life. Rick and Tustin Hyundai are the best, honest and truthful, I would buy my next car there and tell all my friends and relatives to buy also, great experience.
I have bought many new cars in my lifetime, this was the easiest transaction in my life. Rick and Tustin Hyundai are the best, honest and truthful, I would buy my next car there and tell all my friends and relatives to buy also, great experience.
Paul Gregg5/30/22
5 star rating
What a fantastic experience, wow I was listening to the car pro show and filled out a VIP pass. In what seems to be second Rick Majors called me from Tustin Hyundai! I told him I was interested in an ionic 5SEL in blue with a gray interior. He quickly looked at his list of incoming vehicles and luckily he had one coming in on 23 June! He informed me that he would sell it to me for dealer cost with no mark ups, and he didn’t even want any money to hold it for me… Incredible! In a matter of minutes I was done with the few things he needed from me to get started and now I’m just waiting for my car what a great experience thank you so much Rick!
What a fantastic experience, wow I was listening to the car pro show and filled out a VIP pass. In what seems to be second Rick Majors called me from Tustin Hyundai! I told him I was interested in an ionic 5SEL in blue with a gray interior. He
Gil Kim4/16/22
5 star rating
Rick was the best! From day one, he was able to fit my needs and answered all of my questions. I was able to return a lease for an upgraded vehicle. He valued me as a person. He took the extra effort to prepare paperwork for when I walk into the dealership, I would be out quickly with my new car. I never felt like I was being swayed by him like I have experienced at other dealerships. He truly is a CarPro and I highly recommend Rick Majors and Tustin Hyundai to take care of anyone's car buying needs. Thank you Rick!
Rick was the best! From day one, he was able to fit my needs and answered all of my questions. I was able to return a lease for an upgraded vehicle. He valued me as a person. He took the extra effort to prepare paperwork for when I walk into the
Enrique Sanchez1/18/22
5 star rating
Top Notch... friendly service... great communication... and found us EXACTLY what we wanted! Although we had to wait for it to come in, it was certainly worth it. Love our new Hyundai. I would recommend Rick time & time again. Thank you!
Top Notch... friendly service... great communication... and found us EXACTLY what we wanted! Although we had to wait for it to come in, it was certainly worth it. Love our new Hyundai. I would recommend Rick time & time again. Thank you!
Mikko Sperber8/18/21
Repeat Customer
5 star rating
Shawn is absolutely the best car salesman, at the best car dealer I have ever shopped. Even if he doesn't end up having a car available that I want to buy I'd absolutely recommend him and the delaership without reservation.
Shawn is absolutely the best car salesman, at the best car dealer I have ever shopped. Even if he doesn't end up having a car available that I want to buy I'd absolutely recommend him and the delaership without reservation.
Blake Kaganovich6/1/21
5 star rating
I loved the customer service here. They were really nice.
I loved the customer service here. They were really nice.
Lillian Champ4/23/21
5 star rating
Shawn, the CarPro contact, was unable to meet with me, yet I worked with another salesperson who was fantastic. Excellent service. Very happy customer.
Shawn, the CarPro contact, was unable to meet with me, yet I worked with another salesperson who was fantastic. Excellent service. Very happy customer.
Roger Phelps3/26/21
5 star rating
Best car buying/leasing experience ever. Shawn was very pleasant, efficient, knowledgeable, and had all the pre arranged online forms up to date when I showed up. When I asked about more information on smart cruise and lane following, he offered to take me on a ride right away to demonstrate. This was a great informative ride, and then felt very comfortable in driving back through LA traffic back to home. BTY the 2021 Hyundai hybrid select Sonata is an amazing vehicle, as you said on air 2 weeks ago. The price, taking into effect the first quarter incentives from Hyundai and the lease buyout from a 36, 12K per year when I only had 21,500 miles when it should have been 30,000 was better than expected. Thank you to CarProUSA as well.
Best car buying/leasing experience ever. Shawn was very pleasant, efficient, knowledgeable, and had all the pre arranged online forms up to date when I showed up. When I asked about more information on smart cruise and lane following, he offered to
Christopher Sorensen3/7/21
5 star rating
Fast, easy, and very accommodating. Shawn was very patient and understanding.
Fast, easy, and very accommodating. Shawn was very patient and understanding.
Derrick Lam1/29/21
5 star rating
This was by far my best car purchasing experience ever!!! I had visited a different Hyundai dealer prior to purchasing and almost went with another manufacturer. I am very happy that I tried the CarProUSA VIP Priority Pass.
This was by far my best car purchasing experience ever!!! I had visited a different Hyundai dealer prior to purchasing and almost went with another manufacturer. I am very happy that I tried the CarProUSA VIP Priority Pass.
Bob Weaver12/28/20
5 star rating
I contacted Shawn with a bunch of "just beginning to look for a new car" questions. My current lease is not up until May, 2021 but I have started to look at options. I emailed Tustin Hyundai from the Car Pro Web site and Shawn emailed me back with all the answers same day. I will definitely visit Tustin Hyundai when I am ready to lease my new car.
I contacted Shawn with a bunch of "just beginning to look for a new car" questions. My current lease is not up until May, 2021 but I have started to look at options. I emailed Tustin Hyundai from the Car Pro Web site and Shawn emailed me back with
Roosevelt Tolbert8/14/20
5 star rating
Shawn was very helpful and gave me a lot of insight and even did car search at other dealers, I appreciated his integrity and may still settle a purchase them.
Shawn was very helpful and gave me a lot of insight and even did car search at other dealers, I appreciated his integrity and may still settle a purchase them.
David Harkins5/7/20
4 star rating
It was interesting doing a vehicle deal during the Covid-19 pandemic. That said, I'm not sure that we received a 5-Star VIP experience. It was over an hour drive to the dealership, and we made arrangements to meet with Rick on a Sunday when the dealership was closed, as Rick said that he had access, except to do paperwork. He did have a keys to several potential cars, but not to the showroom, so no access to a bathroom or water. We did decide which model we wanted, and the color that we wanted, but it was not on their lot, so Rick said he would try to find one for us. It took a couple days to get it transported in to the dealership, and it took several requests to get the pricing on the new vehicle so that we could see the difference in added options. When we thought everything was finalized, we made an appointment to go back up to the dealership to complete the transaction. I had asked about the radio advertising that stated cars could be delivered and paperwork completed on delivery at our home, but was told that due to the reduced staff, that option was not available. So we took a train from our hometown to near the dealer so we wouldn't have to drive two vehicles home, and Rick picked us up at the train station. That went fairly well, except when we got into the finance office, the first contract printed did not have the VIP discount price, and then there was a fair amount of pressure to buy the fabric and paint protection package, and the extended Platinum warranty. We had asked to have a total amount (car, tax, fees, etc) before our purchase so that we knew our total investment would be and what fit into our budget. Lastly, because of the Covid-19 distancing, and Rick had other sales lined up (it was the last day of the month) we don't feel that we got a through, VIP experience explaining all the car features and controls. He did a few basics, and said that if we had questions, to contact him and he would talk us through them. We like the car, and can't wait to figure everything out.
It was interesting doing a vehicle deal during the Covid-19 pandemic. That said, I'm not sure that we received a 5-Star VIP experience. It was over an hour drive to the dealership, and we made arrangements to meet with Rick on a Sunday when the
Cecelia Consiglio2/1/20
5 star rating
The dealer was friendly and answered all my questions thoroughly. His knowledge of the different styles was very helpful. We are still considering several brands so no decision has been made.
The dealer was friendly and answered all my questions thoroughly. His knowledge of the different styles was very helpful. We are still considering several brands so no decision has been made.
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Cindy Hawkins9/22/19
5 star rating
Was an easy way of buying a car. No pressure, they couldn't have been nicer.<br>.
Was an easy way of buying a car. No pressure, they couldn't have been nicer.<br>.
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Monica Mason7/28/19
5 star rating
Bill is a very good human.
Bill is a very good human.
Thank you so much for sharing your experience with CarProUSA and Tustin Hyundai. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Thomas Perea2/7/19
5 star rating
Very happy with total experience. I was given a fair price on my trade, great discount on my new Santa Fe, highly recommend Tustin Hyundai.
Very happy with total experience. I was given a fair price on my trade, great discount on my new Santa Fe, highly recommend Tustin Hyundai.
Hi Thomas,<br><br>We're happy to hear of your comments regarding the recent purchase with Tustin Hyundai. They always do an excellent job there, and we're glad to see the results! Congratulations on your new Santa Fe, and we thank you for being a valued show listener and CarProUSA customer!
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