Connect With Your Certified CarPro
What to Expect
- Submit the form to confirm vehicle availability and contact your Certified CarPro.
- The Certified CarPro and their team will receive your info and contact you.
- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
Greg Pillow7/16/24
Repeat Customer
2.00 star rating
Dealer ship didn’t act like they wanted my business
Dealer ship didn’t act like they wanted my business
Paul Enloe4/20/21
5 star rating
Everyone at Smith South Plains was awesome to work with & the process was outstanding. It was a challenge to find the particular Ford Ranger I was looking for. Madee Alvarez was my first contact with Smith South Plains & she was very helpful throughout the process. My salesman, Dakota Holder, worked tirelessly to help me get the exact truck I wanted. He ensured that I got the deal I wanted and he is a true professional. From start to finish, the entire staff could not have been any more accommodating, friendly & professional. Smith South Plains definitely treated me like a true VIP. I highly recommend Smith South Plains Ford when you are looking for a new car.
Everyone at Smith South Plains was awesome to work with & the process was outstanding. It was a challenge to find the particular Ford Ranger I was looking for. Madee Alvarez was my first contact with Smith South Plains & she was very helpful
Scott Suydam3/9/21
4 star rating
Dakota was helpful and answered all my questions promptly. At the end of the day we simply couldn't make the numbers work with the truck he had in inventory.
Dakota was helpful and answered all my questions promptly. At the end of the day we simply couldn't make the numbers work with the truck he had in inventory.
Dennis Miller1/1/21
5 star rating
We decided we could not purchase a vehicle at this time. Sarah was extremely helpful and understanding. When we decide to purchase we'll use you and her again.<br> thanks
We decided we could not purchase a vehicle at this time. Sarah was extremely helpful and understanding. When we decide to purchase we'll use you and her again.<br> thanks
Tom Baker10/23/20
5 star rating
I was given a fair amount for my trade, I was in and out in about three hours. I did lease a 2020 Ford edge which I love. And thanks for recommending south plains Ford because they were aces In my book
I was given a fair amount for my trade, I was in and out in about three hours. I did lease a 2020 Ford edge which I love. And thanks for recommending south plains Ford because they were aces In my book
Sam Dunn2/26/20
5 star rating
We did not present the VIP Pass, we took care of ordering a Ford F-250 through email.
We did not present the VIP Pass, we took care of ordering a Ford F-250 through email.
Thank you so much for sharing your experience with CarProUSA and Smith South Plains Ford-Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future
Ronda Eade2/7/20
5 star rating
Thank you for helping us and continuing to look for a vehicle that will meet our needs.
Thank you for helping us and continuing to look for a vehicle that will meet our needs.
dan dennison12/17/22
5 star rating
Very helpful and friendly
Very helpful and friendly
Trisha Quigley6/2/21
1 star rating
My husband and I arrived on the lot and looked around for about 10 minutes and when NO ONE came out to assist us, we went into the dealership. The girl at the front desk was pleasant and directed us to Dakota. Dakota was totally unengaged in showing me a car. We went for a test drive and he did not point out any features of the car. I had to ask what every single button was for! He was more interested in what route I needed to drive to get us back to the dealership. Totally unimpressed with this dealership as a whole.
My husband and I arrived on the lot and looked around for about 10 minutes and when NO ONE came out to assist us, we went into the dealership. The girl at the front desk was pleasant and directed us to Dakota. Dakota was totally unengaged in showing
Joseph Brown2/10/21
5 star rating
I did my research of their inventory prior to visiting the dealership. Jacob listened to my needs and got me the best deal possible. There website is the most transparent of the all the dealerships I looked at. I am not particularly brand loyal. I try to get the most value for my money and believe I got it from Jacob.
I did my research of their inventory prior to visiting the dealership. Jacob listened to my needs and got me the best deal possible. There website is the most transparent of the all the dealerships I looked at. I am not particularly brand loyal. I
Jerry Hodges1/23/21
4 star rating
Communication was excellent, Hunter was very helpful in helping us figure what we wanted because we weren't sure if we wanted a sedan or small SUV.
Communication was excellent, Hunter was very helpful in helping us figure what we wanted because we weren't sure if we wanted a sedan or small SUV.
Tommy Booker7/30/20
5 star rating
Everyone at the dealership was very friendly and professional. We were in the market for a large SUV comparable to the Suburban that we had. Unfortunately they did not have anything available at this time. I will probably be looking for a used truck in a couple of years and will look to them to help me locate one.
Everyone at the dealership was very friendly and professional. We were in the market for a large SUV comparable to the Suburban that we had. Unfortunately they did not have anything available at this time. I will probably be looking for a used truck
Thank you so much for sharing your experience with CarProUSA and Smith South Plains Ford-Lincoln. Your recommendation means a lot to us. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Eddie Sheek3/8/20
5 star rating
I was very pleased with the whole experience.
I was very pleased with the whole experience.
Thank you so much for sharing your experience with CarProUSA and Smith South Plains Ford-Lincoln. Holden, Errin and the team will be thrilled to hear your feedback!
Chris Edwards1/24/20
5 star rating
I did not know what to expect when i signed up for my VIP pass. I figured it out real quick. Not 3 minutes after I filled out the information for the VIP pass, I received a phone call from Smith South Plains Ford in Levelland. I set up a time to meet Jacob Terry and the rest is history. From start to finish it took me less than an hour to buy my F150. Jacob really went out of his way to explain the rebates I was getting and actually found an additional rebate that was not listed. Very honest with no sales pressures at all. I would recommend them to any one.
I did not know what to expect when i signed up for my VIP pass. I figured it out real quick. Not 3 minutes after I filled out the information for the VIP pass, I received a phone call from Smith South Plains Ford in Levelland. I set up a time to
Congratulations on your new Ford F150 Thank you for taking the time to write about your experience. It is wonderful to hear that CarProUSA and Smith South Plains Ford-Lincoln were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
James Nesmith8/24/21
5 star rating
The dealership’s online sales department contacted me the morning after submitting my info. for the VIP Priority Pass. They transferred me to Dakota, who was the salesman assigned to customers that contact them through CarProUSA. I was interested in an F150 that was on order by the dealer. Truck was not scheduled to come in for three to four weeks. Dakota called me back two weeks later to say it had arrived earlier than expected. Made an appointment to see and test drive the vehicle. Dakota was very helpful, answered all of my questions and never pressured me. Truck was exactly what I was looking for. There wasn’t really any negotiating the price due to low inventory availability, but there also weren’t any add ons or up charges that some dealerships charge. Ford announced new great financing the same day I test drove, so I agreed to purchase the truck. Came back the next day to sign paperwork and pick up the vehicle. Interaction with person in the finance department was very pleasant, fast and without pressure to buy anything extra. Dakota even came in on his day off to make sure everything went ok when picking up the truck. Overall a great experience, and I would highly recommend Smith Auto Family.
The dealership’s online sales department contacted me the morning after submitting my info. for the VIP Priority Pass. They transferred me to Dakota, who was the salesman assigned to customers that contact them through CarProUSA. I was interested in
James Beauchamp3/11/21
5 star rating
Nice experience. Great service.
Nice experience. Great service.
Randal Hamilton1/23/21
3 star rating
I wanted to trade my existing F150 Larriet in on my purchase but Dealer would not even give rough trade in value. They said since they would be wholesaling the vehicle that is all they would offer. Dealer kept me waiting for an hour to determine the value of my trade in. Never the less the vehicle I wanted was adequately priced and I did purchase it. (I went to Smith Ford because of the Car Pro show (it was 30 miles away) I was surprised at $100 discount but I think it disappeared in all the negotiations. Thank you though.
I wanted to trade my existing F150 Larriet in on my purchase but Dealer would not even give rough trade in value. They said since they would be wholesaling the vehicle that is all they would offer. Dealer kept me waiting for an hour to determine the
Doug Choate10/25/20
5 star rating
Great dealership.
Great dealership.
Carroll Rhodes3/24/20
5 star rating
Jacob was very professional and did all he could to answer any and all questions. I did not feel pressured but assisted in making my decision. I will gladly refer anyone interested in buying a new or used vehicle to Jacob.
Jacob was very professional and did all he could to answer any and all questions. I did not feel pressured but assisted in making my decision. I will gladly refer anyone interested in buying a new or used vehicle to Jacob.
On behalf of CarProUSA and Smith South Plains Ford-Lincoln, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience with Jacob. Please come visit us again soon!
Brad Bollman2/10/20
5 star rating
I told them I had the pass and they gave me the deal great to work with
I told them I had the pass and they gave me the deal great to work with
James Smith7/5/19
5 star rating
Got a good price on a 2016 MKX Reserve and a fair value for my trade-in. Very pleasant experience.
Got a good price on a 2016 MKX Reserve and a fair value for my trade-in. Very pleasant experience.
On behalf of CarProUSA and Smith South Plains Ford-Lincoln , I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience. Enjoy your new 2016 MKX Reserve and please come visit CarProUSA and Smith South Plains Ford-Lincoln again soon!
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