Adam Soto is an experienced auto industry professional at Universal Toyota in San Antonio, TX. He became a Certified CarPro Friend in May, 2020.
Adam Soto is an experienced auto industry professional at Universal Toyota in San Antonio, TX. He became a Certified CarPro Friend in May, 2020.
Meet Adam Soto's Team
Luis Quinones
Certified CarPro Manager | 915-233-1359
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What to Expect
- Submit the form to confirm vehicle availability and contact your Certified CarPro.
- The Certified CarPro and their team will receive your info and contact you.
- Set an appointment with your Certified CarPro, then head to the dealership and enjoy a VIP car buying experience!
Hear From Our Customers
Average Rating
Renee Pleasanton10/20/24
Repeat Customer
3.33 star rating
I never actually met the person that was supposed to be my person as a pro car. The lady, the young lady that helped me told me I might have to lie. I don’t think I got the right pricing. The guy in finance never returned. my calls, called several times left two messages. I feel like he misled me as well not happy with the process.
I never actually met the person that was supposed to be my person as a pro car. The lady, the young lady that helped me told me I might have to lie. I don’t think I got the right pricing. The guy in finance never returned. my calls, called several
Venze hybrid
thomas tibbie5/7/24
Repeat Customer
5.00 star rating
I was instructed to contact Adam Soto, unfortunately, I tried contacting Mr Soto several times, but he never seemed to be available. My Salesman, Joel Zamora was courtesy and answered all my question and showed me several cars that would meet what I wanted. But the Financial Officer Luis Gomez was okay as far as explaining the added options, of which I was not interested in. When he realized I was not going to purchase any of the extended warranties, he didn't speak to me. When leaving his office, he said to Joel Zamora, "GET THIS GUY OUT OF HERE" in a very disrespectful tone of voice. I ask Joel did I hear correctly and he said yes. I thought, don't say anything to Mr Gomez, but I did notify Adam Soto's assistance of what Mr Gomez said. I think you need to retrain Mr Gomez on how to show and respect your customers. Any questions, please call me or email. Thank you, Thomas Tibbie
I was instructed to contact Adam Soto, unfortunately, I tried contacting Mr Soto several times, but he never seemed to be available. My Salesman, Joel Zamora was courtesy and answered all my question and showed me several cars that would meet what I
2024 Toyota Corolla SE Hybird
Shane Mills4/14/24
Repeat Customer
1.00 star rating
Really not fair to even rate . No one ever called or emailed me. Called a couple of times and no one returned calls and paid no attention to the Carpro recommendation. Business must be good. I’m back to shopping on my own.
Really not fair to even rate . No one ever called or emailed me. Called a couple of times and no one returned calls and paid no attention to the Carpro recommendation. Business must be good. I’m back to shopping on my own.
Thomas Martin12/9/23
Repeat Customer
5.00 star rating
This is the third Tundra I have purchased from Universal Toyota. That dealership is truly great and easy to deal with. Vanisia my sales rep was outstanding in every respect.
This is the third Tundra I have purchased from Universal Toyota. That dealership is truly great and easy to deal with. Vanisia my sales rep was outstanding in every respect.
2024 TUNDRA
Maury Rhynard8/13/23
Repeat Customer
5.00 star rating
We worked with Sawyer at Universal and it was one of the best car buying experiences ever. No pressure, knowledgeable salesman and a pleasant atmosphere.
We worked with Sawyer at Universal and it was one of the best car buying experiences ever. No pressure, knowledgeable salesman and a pleasant atmosphere.
Toyota Crown
David Watson11/16/22
Repeat Customer
1 star rating
I have not been contacted by anyone at Universal Toyota.
I have not been contacted by anyone at Universal Toyota.
Nolan Sagebiel7/10/22
2 star rating
Someone named Sawyer called. He said that they were adding $2,995 addendums to all vehicles. I explained that I was trying to help a friend who had been diagnosed with cancer. He offered to give her a quote on her trade-in if she would send pictures of her Tundra. She sent those 10 days ago and we have heard nothing.
Someone named Sawyer called. He said that they were adding $2,995 addendums to all vehicles. I explained that I was trying to help a friend who had been diagnosed with cancer. He offered to give her a quote on her trade-in if she would send pictures
Shon Sloat3/20/22
Repeat Customer
5 star rating
Today’s new car buying experience has become a Seller’s Market leaving the consumer to often accept limited selection, high markups and cavalier attitudes. Moreover, a new car purchase is no longer simply completing an online configurator and ordering a desired vehicle tailored to the consumer’s desires at a price at or less than MSRP. It has become a protracted planning process of reserving some future arrival that often is not even fully defined by the manufacturer. Such is the case of ordering the next generation Toyota Sequoia. Here, step number one is finding a cooperative dealership willing to “Put You on the List” for an SUV of indeterminant availability, with yet-to-be disclosed options and at a TBD MSRP. And hopefully when finding a dealer your position on the alleged wait list is not #128! Here is where Car Pro USA has come to the rescue by providing a Car Pro VIP introduction to Universal Toyota of San Antonio, Texas and point-of-contact “California Mike”. Upon our first phone conversation, Mike listened intently to our vehicle needs and left us confident in Universal’s ability to provide the specific 2023 Toyota Sequoia we desired. Moreover, attributed to Car Pro’s priority we are now Number One on the wait list ensuring immediate availability once the dealership receives its allocation. Recognizing that this will be a lengthy wait with our not receiving the vehicle for another 6 to 9 months, we will report back later at the time of purchase. All said, we are pleased with a great start and confident in smoothly concluding our purchase as planned. Again, all is attributed to Car Pro USA and its supportive dealerships such as Universal.
Today’s new car buying experience has become a Seller’s Market leaving the consumer to often accept limited selection, high markups and cavalier attitudes. Moreover, a new car purchase is no longer simply completing an online configurator and
Dale Lucas1/25/22
4 star rating
They didn’t have what I was looking for (2022 Toyota Highlander Platinum) and they had none in-transit. So, I will check out other dealers.
They didn’t have what I was looking for (2022 Toyota Highlander Platinum) and they had none in-transit. So, I will check out other dealers.
King White9/7/21
4 star rating
Almost CarPro experience
Almost CarPro experience
Dennis Winkler4/6/21
4 star rating
Everyone very cordial and wanting to sell us a vehicle. I feel the offers for our trade in was way off. 2014 Avalon in fantastic condition 3.6 with 106,000 miles. Maximum offer 10k. Not happy with this number.
Everyone very cordial and wanting to sell us a vehicle. I feel the offers for our trade in was way off. 2014 Avalon in fantastic condition 3.6 with 106,000 miles. Maximum offer 10k. Not happy with this number.
Johnnie Parker7/24/24
Repeat Customer
5.00 star rating
Linda and Andy were both very knowledgeable and went out of their way to make sure we were satisfied
Linda and Andy were both very knowledgeable and went out of their way to make sure we were satisfied
Jack McCarty5/21/24
Repeat Customer
5.00 star rating
I listento the CarPro Show most weekends, so I set my sights on a Toyota to replace my large & aging SUV. When I walked into Universal Toyota, I was greeted promptly and GM Soto's CarPro VIP team rolled into action. There were two vehicles staged for a test drive and an outline of what other preparations were made for my visit. Travis and his mentor (senior moment on his name) made sure they knew exactly what I wanted and then went to heroic lengths to work towards that goal. Long story short: I came, I drove, I pondered, I set my expectations and they were all exceeded!! I got a fantastic deal on a 2024 Toyota Venza. It was the best car buying experience I have ever had, bar none. CarPro VIP is the only way to buy.
I listento the CarPro Show most weekends, so I set my sights on a Toyota to replace my large & aging SUV. When I walked into Universal Toyota, I was greeted promptly and GM Soto's CarPro VIP team rolled into action. There were two vehicles
2024 Toyota Venza
Ed Armenta2/21/24
Repeat Customer
5.00 star rating
Caleb Guevara assisted us through the process like a champ. He knew his product and answered many a question form an old man. His manager {Cuban/Mexican) (memory left years ago) was extremely courteous and knowledgeable and they treated my wife courteously which I admire and expect since this was her car. Kudos to both of these men.
Caleb Guevara assisted us through the process like a champ. He knew his product and answered many a question form an old man. His manager {Cuban/Mexican) (memory left years ago) was extremely courteous and knowledgeable and they treated my wife
Corolla Cross
Eddie Delatorre1/11/24
Repeat Customer
3.00 star rating
Took my mom that wanted a SUV we got the RAV4 hybrid the price was not great no carpro experience like before no water or coffee offer back the purchase experience the deal was not good and since 12/26/23 date of purchase the tinting that she paid for has not been put on since they kept giving my mom the run around about getting a appointment to get it installed I had to go in and speak to a manager to get a appointment so hopefully next week it will get done. And if they say I didn't purchase a vehicle my mom purchased it I just set it up for her through car pro this is the 4th vehicle we purchased using car pro
Took my mom that wanted a SUV we got the RAV4 hybrid the price was not great no carpro experience like before no water or coffee offer back the purchase experience the deal was not good and since 12/26/23 date of purchase the tinting that she paid
Toyota RAV4 hybrid
Larry Ralston7/1/23
Repeat Customer
5.00 star rating
My car pro agent was California Mike and he was a pleasure to work with and was very helpful and knowledgeable
My car pro agent was California Mike and he was a pleasure to work with and was very helpful and knowledgeable
David Watson12/3/22
Repeat Customer
1 star rating
I was never contacted by anyone at Universal Toyota in San Antonio.
I was never contacted by anyone at Universal Toyota in San Antonio.
Barry Mervine5/7/22
1 star rating
Sent Mr. Soto a message with contact info and he has a California Mike call me. My wife and I were on our way to the dealership to discuss the purchase of a H/Rav4. When we arrived Calif. Mike was gone and Mr. Soto did not come out to talk to us at all. We were greeted by a Mr. Ayala in the parking lot and he phoned both of the other gentlemen and was told by phone from them to take care of us. This is nothing like what I hear on the show I listen to each Saturday. I built this up to my wife as to what to expect and boy was I lectured to when we left. Jerry I have bought three new vehicles in the last four years and still have all of them. I shopped on my own and I feel we were better treated then what Universal Toyota and the Car Pro rep. treated us, We wanted to order a car put it wont happen at that dealership and I won't have anything positive to say about them as well. I will reach out to your San Marcos dealer and see if they "OFFER" the Car Pro experience I hear so much about. Thanks for listening Barry
Sent Mr. Soto a message with contact info and he has a California Mike call me. My wife and I were on our way to the dealership to discuss the purchase of a H/Rav4. When we arrived Calif. Mike was gone and Mr. Soto did not come out to talk to us at
Alison Brown4/11/22
3 star rating
There was a Mime who called told me to call back he answered but was busy. I never heard anything again.
There was a Mime who called told me to call back he answered but was busy. I never heard anything again.
Brian M1/18/22
4 star rating
Unfortunately the CarProUSA staff had to get involved after our initial reaching out to Adam Soto and Universal Toyota since we never heard back from them. We were eventually contacted by Sawyer Dillion and are very happy with his knowledge and his assistance up to this point. We are currently working with him to find what we are looking for.
Unfortunately the CarProUSA staff had to get involved after our initial reaching out to Adam Soto and Universal Toyota since we never heard back from them. We were eventually contacted by Sawyer Dillion and are very happy with his knowledge and his
Alton Vrana12/29/21
Repeat Customer
5 star rating
This will be called Part 1 of 2 Review. We spoke with a Mike at Universal Toyota several times and set up a meeting on Thursday 12/23 at 9 am. When we got there Nathan Whitfield met us outside and took us into the dealership where he went to find Mike. He came back and told us Mike had a sick child and asked if he could help us, and we said yes. Nate went through everything including the issues with options and deliveries. Once he received a list of options and had to's, he went to work and was able to find one at another dealer and set up a trade to get the 4 runner my family member wanted. Hopefully it comes in the first week of January as promised and I can write the second part of this review. This is my fifth auto purchase using the Car Pro Advantage for either myself or a family member. It has always worked to perfection every time.
This will be called Part 1 of 2 Review. We spoke with a Mike at Universal Toyota several times and set up a meeting on Thursday 12/23 at 9 am. When we got there Nathan Whitfield met us outside and took us into the dealership where he went to find
Jerry Ebensberger4/4/21
5 star rating
Inventory was low for what we wanted
Inventory was low for what we wanted
David Lyle6/9/24
Repeat Customer
1.67 star rating
I never spoke to anyone. All I got was 1 email with an offer on a Tundra that I had found on the internet. The dealer never looked at my trade in. He never gave me other options. Nothing. I was never called. I was never invited to the dealership. Nothing.
I never spoke to anyone. All I got was 1 email with an offer on a Tundra that I had found on the internet. The dealer never looked at my trade in. He never gave me other options. Nothing. I was never called. I was never invited to the dealership.
Dena Orth4/15/24
Repeat Customer
5.00 star rating
I really liked my CarPro sales person, California Mike. He was very friendly and knowledgeable. He provided me with a lot of good information that I needed to make my decision. I was not happy with the finance department, however. I told them several times that I did not want to purchase anything but the long-term warranty, but they kept pushing the maintenance packages. Also, it took the finance department more than a week to provide me with the financial documents that I signed to purchase my car. They provided me a pin drive after signing the paperwork however, the pin drive did not include what I really needed, the financial documents that I signed.
I really liked my CarPro sales person, California Mike. He was very friendly and knowledgeable. He provided me with a lot of good information that I needed to make my decision. I was not happy with the finance department, however. I told them
2024 Corolla Cross
Mark Tate1/23/24
Repeat Customer
4.67 star rating
It was great!
It was great!
Toyota Camry 2022
Weston Pierce10/23/23
Repeat Customer
1.00 star rating
This dealership do not contact me. I made a buying decision elsewhere.
This dealership do not contact me. I made a buying decision elsewhere.
Jeff Lamb6/19/23
Repeat Customer
1.00 star rating
The CarPro VIP person NEVER CONTACTED ME! I guess they have all of the business they can handle.
The CarPro VIP person NEVER CONTACTED ME! I guess they have all of the business they can handle.
Mark Campobello8/6/22
Repeat Customer
5 star rating
Dealership did not react to my mentioning CarPro at all. It was a nonissue and provided me with absolutely no acknowledgement or service of any kind. You tell me or the dealership, what went wrong.
Dealership did not react to my mentioning CarPro at all. It was a nonissue and provided me with absolutely no acknowledgement or service of any kind. You tell me or the dealership, what went wrong.
Noe Flores4/30/22
1 star rating
I test drove a 2022 Toyota Camry hybrid on Thursday. I liked it but I was press for time. I told them I would be back Tuesday if the car was still available. So, Friday evening I text the sales rep to see if the car had been sold. He said yes. So, I looked online for something else. Low and behold it was still available. The internet price said 35K+. I thought that was a deal. When I arrive there. The new price was well over 38K. Man was I disappointed. I pray I never have to deal with them anymore.
I test drove a 2022 Toyota Camry hybrid on Thursday. I liked it but I was press for time. I told them I would be back Tuesday if the car was still available. So, Friday evening I text the sales rep to see if the car had been sold. He said yes. So, I
David Newcomer3/3/22
4 star rating
Looking for Rav 4 Hybrid, none in stock not sure when one would come in. Don my salesman was very courteous and honest. I bought one at San Marcos Toyota
Looking for Rav 4 Hybrid, none in stock not sure when one would come in. Don my salesman was very courteous and honest. I bought one at San Marcos Toyota
Alton Vrana1/11/22
Repeat Customer
5 star rating
Part 2 of the review The first part of meeting and ordering was number 1. Picking up the 4 Runner for my Wife's cousin was also a #1. Nathan Whitfield was awesome all the way through. Definitely recommend anyone to Universal Toyota. And thank you Jerry for having them as a Car Pro Dealership.
Part 2 of the review The first part of meeting and ordering was number 1. Picking up the 4 Runner for my Wife's cousin was also a #1. Nathan Whitfield was awesome all the way through. Definitely recommend anyone to Universal Toyota. And thank you
Suzanne Rodarte5/11/21
5 star rating
Brought my 2014 Venza in due to air bag recall. Was offered 2021 Venza loaner for interim. Helpful staff from beginning to end. Great marketing strategy. Am in love with Venza hybrid!
Brought my 2014 Venza in due to air bag recall. Was offered 2021 Venza loaner for interim. Helpful staff from beginning to end. Great marketing strategy. Am in love with Venza hybrid!
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